We conducted a thorough analysis and determined that the SolarWinds® Orion® Platform software is not directly used in any Salesforce environment. We will continue to evaluate this issue as it evolves, as well as how it impacts our third-party vendors.
Full Answer
Will SolarWinds'acquisition of Samanage compete with ServiceNow?
SolarWinds ' ( SWI) acquisition of Samanage puts it in the same market as ServiceNow ( NOW ), analysts say. But don't look for SolarWinds and ServiceNow to directly compete just yet. This video file cannot be played. (Error Code: 102630) Based in Austin, Texas, SolarWinds on Thursday acquired Samanage for $350 million in cash.
Is Samanage a Salesforce partner?
"Samanage is a Salesforce partner and has received investment from Salesforce Ventures," Credit Suisse analyst Brad Zelnick said in a report to clients. "Furthermore, solutions like Samanage Service Desk are built natively atop the Salesforce Service Cloud, delivering a lightning-ready service experience."
What is the benefit of using Zapier with SolarWinds?
Zapier helps teams easily integrate applications and automate work. Zapier allows you to instantly connect your SWSD with over 1,500 applications. See Zapier's SolarWinds Service Desk Integrations page for more information.
What is remote support in SWSD?
What is MS Teams integration?
Can you integrate applications with SWSD?
About this website
Install and configure the SolarWinds Platform Alert Integration ...
The SolarWinds Alert Integration application enables the communication between your SolarWinds server and the ServiceNow ® instance.. After downloading the SolarWinds Alert Integration application from the ServiceNow store, deploy the application in ServiceNow.. Navigate to your downloaded system applications. Locate the SolarWinds Alert Integration application, and click Install.
Salesforce.com SSIS Source
Task Factory Salesforce.com Source retrieves data from any Salesforce.com object and can be configured quickly with very little Salesforce.com experience.
Salesforce.com SSIS Destination
The Salesforce.com Destination* is used to send data from your local environment to your Salesforce.com account. If you need to insert, update, delete, or upsert data into any Salesforce object from within SSIS, then the Salesforce.com Destination makes it super simple with very little configuration. Supports both regular and bulk mode transfer.
What is remote support in SWSD?
By integrating remote support applications to your SWSD, you can enhance the employee experience and increase your service agent users productivity! These remote support integrations allow you to conduct remote secure sessions, to the impacted employee directly from their reported incident.
What is MS Teams integration?
Integration of MS teams ensures a positive user experience. Requesters can submit tickets directly without having to open an additional application. This integration also provides status updates on your tickets via a dedicated application chat.
Can you integrate applications with SWSD?
You can integrate a variety of applications with your SWSD account to achieve superior productivity. This helps streamline your visibility under one platform. Below you’ll find the native application integrations SWSD includes. In this area, you can click the application name to establish the connection.
What is remote support in SWSD?
By integrating remote support applications to your SWSD, you can enhance the employee experience and increase your service agent users productivity! These remote support integrations allow you to conduct remote secure sessions, to the impacted employee directly from their reported incident.
What is MS Teams integration?
Integration of MS teams ensures a positive user experience. Requesters can submit tickets directly without having to open an additional application. This integration also provides status updates on your tickets via a dedicated application chat.
Can you integrate applications with SWSD?
You can integrate a variety of applications with your SWSD account to achieve superior productivity. This helps streamline your visibility under one platform. Below you’ll find the native application integrations SWSD includes. In this area, you can click the application name to establish the connection.