Slaesforce FAQ

can administrator access salesforce chatter

by Brook Heathcote Jr. Published 2 years ago Updated 2 years ago
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Salesforce administrators with the Manage Chatter Messages permission can access all users' private messages via SOAP API. You can view and delete any message (for example, for compliance). The Chatter Dashboards package for Salesforce Classic packs a punch!

How do I enable chatter in Salesforce?

So, verify that Chatter is enabled in your org. From Setup, in the Quick Find box, enter Chatter and then select Chatter Settings. Verify that the Enable checkbox is selected for Chatter Settings. If the checkbox isn't selected, click Edit and select the checkbox.

What is Salesforce Chatter and who is she she?

She is a 6 x certified Salesforce MVP, a regular speaker at Salesforce events, and leads the Bristol Salesforce Admin group. Salesforce Chatter is a collaboration tool built into the Salesforce user interface.

How do I downgrade my Salesforce Chatter license?

From the 'User License' picklist, select Salesforce. Click Save. Users with a Full Salesforce license or a Partner license can’t be downgraded to a Chatter Free, Chatter External, Chatter Only *, or Identity license.

How do I enable or disable chatter?

So, verify that Chatter is enabled in your org. From Setup, in the Quick Find box, enter Chatter and then select Chatter Settings. Verify that the Enable checkbox is selected for Chatter Settings.

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Who can see Salesforce Chatter?

All users with a Chatter-enabled user profile have access to Chatter, even if Chatter is disabled in their permission set. To prevent that person from accessing Chatter, disable Chatter in both the person's user profile and permission set.

Who has the permission to edit a chatter profile?

Chatter profiles have nothing to do with permissions and licenses. They are just user's landing pages on chatter, like your LinkedIn or Facebook profile pages.

Who can view Chatter posts?

Anyone except customers can see your posts on your profile, and the people who follow you can see your posts in their Chatter feed. However, if you change a record, only the people who have permission to see the record can see the record update in a feed.

How do I access Chatter in Salesforce?

To access the Chatter Settings page in Setup, enter Chatter in the Quick Find box and select Chatter Settings .To disable Chatter for your entire organization, deselect Enable in the Chatter Settings section.

Can community users use Chatter?

Chatter is a social network for holding and preserving discussions in a business, customer site, or other enterprise. But it's not all talk. Site members can use Chatter to engage with your organization, seek expert advice, and revisit relevant discussions.

How do I give chatter access to my community user?

Click Edit. In the Administrative Permissions section, select or deselect Enable Chatter, depending on whether you want users with this profile to have Chatter access. Important The Enable Chatter permission is available only if Chatter profile-based rollout is enabled for your organization.

What is the difference between Chatter and Chatter feed?

Hello, Chatter feeds show you posts and comments you and other people make, as well as record updates across your Salesforce organization. Chatter Answers is a self-service and support community where users can post questions and receive answers and comments from other users or your support agents.

Does Salesforce chatter still exist?

You must be a Salesforce user for full access There is also a free Chatter license available for anyone in your company (up to 5,000 users) which provides access to Groups and File Sharing, but no access to collaboration around records.

Is chatter like slack?

Slack was designed for easy integration with other systems and is backed by over 1,500 built-in apps with a robust set of APIs for creating custom connectors. In contrast, Chatter has a very limited set of connectors, as it was designed to be used within the Salesforce ecosystem.

How do I change the owner of a chatter group in Salesforce?

In Salesforce Classic, go to the group detail page and click Group Settings. In Lightning Experience, go to the header on the group detail page and click Edit Group.Choose the owner from existing members. In the Owner field, enter a name or click the look-up icon to search group members.Save your changes.

What is the capability of Chatter Salesforce?

Chatter is a Salesforce real-time collaboration application that lets your users work together, talk to each other, and share information. Chatter connects, engages, and motivates users to work efficiently across the organization, regardless of role or location.

How do I enable chatter?

Enable Chatter in SalesforceNavigate to Setup > App Setup > Customize > Chatter > Settings.On the Chatter Settings page, click Edit.Select the Enable Chatter Settings option, then click Save.

Salesforce Chatter Features

Salesforce Chatter offers many features to boost collaboration between users. Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more.

What is a Chatter Feed?

A Chatter Feed is a list of published posts. Chatter Feeds can be accessed from either:

Chatter Groups

Chatter Groups allow particular sets of users to collaborate on Salesforce. Groups have three visibility settings:

Chatter Email Digest

When you join a Chatter Group or decide to “Follow” a colleague, you will receive email notifications on their Chatter activity.

Chatter Feed Tracking

Chatter Feed Tracking on a record will display polls, posts, comments, and record updates. For record updates to appear, feed tracking must be enabled.

Attach Files

When a file is attached to a record, it is also added to the Notes and Attachment related list and stored in Files.

Salesforce Topics

You can create and add topics in Salesforce to Chatter posts or records; topics are added by including a Chatter post hashtag.

What is Salesforce chatter?

It is the ultimate collaboration software solution that connects people and information at the speed of social.

How to change chatter notifications?

To change Chatter email notifications, navigate to Setup > Personal Setup > My Chatter Settings > Chatter Email Settings. Control the frequency of notifications for your private and public groups on that page.

Why are chatter groups important?

Chatter groups reduce email, make collaboration and project management easier, and are a great way to keep up with your team. Here are some groups that have been successful at other companies.

What does it mean when an executive believes in chatter?

An executive who believes in Chatter means more people will adopt and use the application. He or she will inspire others and promote Chatter to the rest of the executive team and help fuel the excitement.

Why are chatter groups important?

Chatter groups reduce email, make collaboration and project management easier, and are a great way to keep up with your team. Here are some groups that have been successful at other companies.

How long does it take to roll out chatter?

Rolling out Chatter will be as unique as your organization. It could take anywhere from a few minutes to a few weeks, depending on the number of users and their comfort with social media tools.

Is chatter free?

Chatter is free for everyone and there are hundreds of ways to use it. See examples of how you can use Chatter at your company. Maximize Chatter Engagement. Best practices. COMMUNICATE TO YOUR COMPANY. Find your Chatter champs. Deployment checklist. Join and create groups.

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