Slaesforce FAQ

can heroku connect to salesforce database.com

by Aurelie Kuvalis DVM Published 2 years ago Updated 2 years ago

With your Salesforce data in Heroku Postgres, you can easily combine the capabilities of the Lightning Platform and Heroku. Apps built using standard open source stacks, like Rails, Node. js and Python, connect natively to Postgres – and via Heroku Connect, directly back to Salesforce.

What is Heroku and how it is used in Salesforce?

Summary

  • Apps are transformative — apps are how customers now engage with companies.
  • Developers are critical to app success.
  • Security and operations are what Heroku does well — we do this to allow companies to focus on what matters: the app.
  • Data is at the heart of any app — and Heroku provides a secure, scalable database-as-a-service.

More items...

Why did Salesforce acquire Heroku?

Salesforce.com says the acquisition of Heroku is a way for them to continue providing support for the next generation of (Java and Ruby) app developers. “Together, we will provide the best place to run and deploy Cloud 2 apps. We believe this is the winning combination to bring cloud application platforms into the mainstream of the enterprise.”

What is Heroku and what is it used for?

Heroku is cloud service for hosting your applications. It is a Platform as a service with support for auto scaling and deployment. It primarily uses Git for deploying applications. Heroku uses application source received from git push to generate a language specific build.

Should I use Heroku or AWS?

Heroku won’t scale as far as AWS, and configurations are a bit less flexible. If you really need thousands of servers, AWS (or even bare metal) may be more economical. But Heroku supports some pretty sizeable instances. For most people, it should be more than enough. You need bare-metal servers or specialty processors.

How does Heroku connect to Salesforce?

To configure Heroku Connect, you authenticate to a Salesforce instance using OAuth and allow Heroku Connect to make API calls on your behalf. Heroku Connect uses this API connection to synchronize the data between Salesforce and the Heroku Postgres database.

Does Salesforce run on Heroku?

Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement. Some enterprises go even further - storing and integrating with customer data in Salesforce enables full-cycle CRM engagement.

What is the difference between Heroku connect and Salesforce Connect?

Salesforce Connect works with a variety of data sources. Any OData 2.0 data source can be pulled into Salesforce with Salesforce Connect. Heroku Connect can expose a Heroku Postgres database to Salesforce Connect. Any Heroku app can provide endpoints that can be consumed with Salesforce Connect.

How do I add Heroku to Salesforce?

To replicate data between Salesforce and Heroku, use Heroku Connect. To expose a Heroku Postgres database to Salesforce, use Heroku Connect External Object. To proxy OData, SOAP, XML, or JSON data sources into Salesforce, use Salesforce Connect.

Is Heroku free for Salesforce?

Salesforce Trailhead runs on Heroku Trailhead is Salesforce's free online learning platform.

What is Sfdc Heroku?

Heroku is a cloud platform from Salesforce that lets companies build, deliver, monitor, and scale apps. Heroku allows developers to create engaging customer apps using any code language,. It integrates with Salesforce's CRM applications so businesses can connect web and mobile apps directly to a CRM.

Why is Salesforce acquired Heroku?

Salesforce.com says the acquisition of Heroku is a way for them to continue providing support for the next generation of (Java and Ruby) app developers. Byron Sebastian, Heroku CEO, put it this way: “Together, we will provide the best place to run and deploy Cloud 2 apps.

Is Salesforce Connect free?

The price of Salesforce Connect depends on the data source and starts with a subscription of USD 4000/month. It is available for both the Enterprise and Unlimited editions of Salesforce.

When should I use Heroku connect?

Use Cases. Heroku Connect provides a pure data integration. It syncs only object and table data. You can decide which objects sync as read-only or as read-write.

Is Heroku a database?

Heroku Postgres delivers the world's most advanced open source database as a trusted, secure, and scalable service that is optimized for developers.

How do I connect to Heroku database?

Quick Start: Heroku Connect CLIPrerequisites.Step 1: Create a Heroku App and Heroku Postgres Database.Step 2: Provision the Heroku Connect Add-on.Step 3: Install the Heroku Connect CLI Plugin.Step 4: Add User to Heroku Connect.Step 5: Configure the Connection to Heroku Postgres.More items...•

When did Salesforce buy Heroku?

SAN FRANCISCO, Jan. 3, 2011 – Salesforce.com [NYSE: CRM], the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has completed its acquisition of Heroku, the privately held cloud platform for writing Ruby-based applications.

How often does Heroku connect sync with Salesforce?

By default, Heroku Connect will poll your Salesforce org for changes to sync every ten minutes. It also offers accelerated polling for some objects.

What is Heroku Connect?

Heroku Connect is an add-on that synchronizes data between your Salesforce objects and a Heroku Postgres database that’s attached to your Heroku application. Using a simple declarative interface, you determine which Salesforce objects should sync with which Postgres tables, mapping object fields to table columns. Heroku Connect then continually monitors (depending on the sync directions) the org and the tables, ensuring that objects and rows are created as necessary.

What integrations do you need for Salesforce?

If you’re building an integration with only Salesforce, we recommend using Heroku Connect (if you need only a data integration), or Salesforce Platform Events (if you need something more than that).

What is Heroku External Objects?

Heroku External Objects is available as part of Heroku Connect. It provides an oData wrapper for a Heroku Postgres database that has been configured for use with Heroku Connect. This feature allows other web services to retrieve data from within the specified Heroku Postgres database using RESTful endpoints generated by the wrapper. Read/write support is available for tables only; writing to views is not currently supported.

How to publish an event in Heroku?

Event publication is carried out by Calling the Salesforce REST API below —it’s a matter of having a Heroku application create an sObject representing the event and POSTing to the appropriate endpoint, with something like: /services/data/v43.0/sobjects/Event_Name__e/.

What is trigger in Salesforce?

To ensure that certain actions take place when your data is synced to Salesforce, you can create triggers on Salesforce. For example, a record synced from Heroku to Salesforce could trigger an action for an approval queue.

Why is Heroku architecture good?

The architecture is suitable for large distributed systems because it decouples event producers from event consumers, simplifying the communication model in connected systems. Heroku applications can behave as event producers, event consumers, or some combination of the two.

What is Heroku Connect?

Heroku Connect is a Heroku add-on, so it's easy to provision and configure through the Heroku dashboard. To configure Heroku Connect, you authenticate to a Salesforce instance using OAuth and allow Heroku Connect to make API calls on your behalf. Heroku Connect uses this API connection to synchronize the data between Salesforce and ...

What happens after you provision Heroku Connect?

After you provision Heroku Connect for your Heroku app, you configure how and what data is synchronized. After the Salesforce-to-database mapping has been configured, your application can make a connection to the Heroku Postgres database and use standard SQL to access the data.

How to add fields to a mapping in Salesforce?

To add fields to a mapping, you customize the object in Salesforce and then configure the Heroku Connect mapping. You can map multiple objects. You can also map relationships between objects, enabling you to create custom objects in Salesforce that are related with standard objects. For instance, a Product Likes object could collate a Contact ...

What is an insert in Salesforce?

Inserts and updates are all just standard SQL statements and are synchronized to Salesforce according to the mapping’s settings and schedule.

Can you use Heroku Connect with Salesforce?

Heroku Connect is used in conjunction with the awesome Heroku Postgres database. You can replicate data to and from Salesforce into this S QL database, or you can proxy it from the Heroku Postgres database into Salesforce using Salesforce Connect, which we cover in the next unit.

Can you dive into Heroku Connect?

You can dive into the detailed Heroku Connect documentation to learn more when you have a free Saturday night. Actually, any night will do.

Can you update Salesforce read only?

This read-only use case is common, but updates back into Salesforce are also easy. For instance, if the public product website allowed users to "like" a product, that information could be stored in Salesforce to assist with back-office sales and marketing efforts.

What is Salesforce Connect?

Salesforce Connect is an easy way of proxying external data into Salesforce without copying it to the database. In this way, you can pull data into Salesforce and correlate that data with other objects in Salesforce. Salesforce Connect works with a variety of data sources.

Why does Salesforce Connect use adapters?

Because Salesforce Connect proxies the data, each time the user requests the data, Salesforce Connect uses the adapter to fetch the data . Now the data looks and acts just like any other data in Salesforce, except that it's coming from an app on Heroku!

What is a query method in Salesforce?

When a user in Salesforce accesses an External Object’s list of records, the query () method fetches and parses the data into the data structure defined in the sync () method. Here is an example of the query () method for the real estate REST service.

Why use Salesforce Connect instead of ETL?

The primary benefit of using Salesforce Connect instead of traditional ETL methods is that the data is always in sync because it's retrieved in near real time and not copied.

What is sync in Salesforce?

The sync () method tells Salesforce about the data structure of the External Objects.For this example, we can just add a single table with a few columns. The ExternalId, DisplayUrl, and Name fields are required.

How can data security be enforced?

Data security can be enforced using per-user or per-application authentication.

Can you pull data from Heroku to Salesforce?

Salesforce Connect custom adapters make it easy to pull data into Salesforce from Heroku. Almost too easy. You can even define relationships between the different data sets. Learn more about External Object references in the DataSource.Column docs.

When reacting to changes coming from Salesforce as written by Heroku Connect, what trigger do you use?

When reacting to changes coming from Salesforce as written by Heroku Connect you will want to use an AFTER trigger and temporarily change the value of xmlbinary to base64 and restore the previous value after you have made your changes. This also works well if you are altering data in another table that requires capturing.

How many connections does Heroku Connect use?

Heroku Connect uses 1 connection per mapping to read records. It uses 1 additional connection if any of the mappings are read-write to process all writes to Salesforce. Only 1 connection is used for writing, regardless of the number of read-write mappings. For example, if you have 20 mappings, 5 of which are read-write, then Heroku Connect uses 21 connections to your Postgres database.

Why Does My Postgres Data Not Match Salesforce?

There are a few scenarios where data in Postgres doesn’t exactly match what was written to Salesforce:

What happens if a string is empty in Salesforce?

If a string value is empty, the Salesforce API sends it as NULL. Therefore that’s how it’s stored in Postgres when it syncs back from Salesforce. This behavior is part of the Salesforce API, which Heroku Connect has no control over.

What is trigger log in Heroku?

The trigger log captures changes made to records in Heroku Postgres. Heroku Connect uses the trigger log to send data to Salesforce. See The Heroku Connect Trigger Log for details.

What API does Heroku use?

Heroku Connect uses SOAP API for writing changes to your Salesforce organization when:

Why does my Salesforce write fail?

Writes to Salesforce can fail for a number of reasons, including planned maintenance windows. In cases where Salesforce is unavailable, Connect queues writes until it’s available again. In all other cases, resolving errors requires user intervention. See Heroku Connect Write Errors for more info.

What is Heroku Connect?

Heroku Connect primarily uses the SOAP API for interactions with your Salesforce organization. The API has been optimized for operations involving a small number of records and is therefore used by Heroku Connect for the following tasks when there are up to 10,000 records to be processed:

How does Heroku Connect work?

Heroku Connect automatically chooses the most efficient method to transfer data between your database and your Salesforce organization by employing a set of best practices that take into account data change volume and the many subtle details of Salesforce API operation. This is true for both reading from and writing to Salesforce.

What permissions does Heroku Connect require?

Heroku Connect requires “View All” permissions, which is scoped at the individual object level, for optimal operation. In certain cases where an object doesn’t have the option to set “View All” permissions , “View All Data” can be used instead.

What is bulk API?

The Bulk API is optimized for loading large sets of data making use of asynchronous processing to retrieve batches of records. Heroku Connect makes use of the Bulk API for the following tasks when there are more than 10,000 records to be read from Salesforce:

When to use bulk API?

The Bulk API can also be used when writing changes to Salesforce on read-write mappings, although the threshold of records to be processed is lower. You can read more about how the Bulk API is used when writing data to Salesforce here. Bulk API calls do not count towards your Bulk API limits.

Does Heroku Connect count towards bulk API?

Bulk API calls do not count towards your Bulk API limits. Bulk data load jobs created by Heroku Connect will appear in your list of jobs in Salesforce, but will not increment your count of batches processed in the last 24 hours.

Does Heroku Connect sync with Salesforce?

In this article we’ll discuss how Heroku Connect uses these APIs to sync (read) data from Salesforce, as well as how to address common read errors.

Does Mary's contact record link back to the external object?

Mary’s contact record also has a related list that links back to the external object.

Can Heroku Postgres be read from Salesforce?

All of this is done by reference: the data remains in Heroku Postgres, but it can be read from and, in most cases, written to from within Salesforce.

Is Salesforce Connect a Heroku product?

Salesforce Connect is a separate product from Heroku Connect. If you don’t already have Salesforce Connect, please contact Salesforce for licensing information.

Welcome to XYZ Corp

XYZ Corp is a US company selling, of course, widgets. The leadership and staff of XYZ are very proud that their widgets consistently beat those sold by ABC Corp in unbiased third-party tests. Part of what makes XYZ so successful is its company website.

The Need: Customer Tracking in Near Real-Time

Even though XYZ is in many ways a textbook Salesforce implementation, their Salesforce instance is essentially standalone. Integration with the website and in-house ordering system exists, but it is primitive.

Enter Heroku Connect

The CIO listens to the presentation and says that his staff is challenged because they have no experience with the Salesforce API. He tells the group that his website team is very familiar with open-source relational databases, so a decision is made to purchase Heroku Connect.

Integrate.io to the Rescue

The Salesforce admin talks to a few of her former colleagues at the consulting shop. One of her colleagues tells her about his experience with Integrate.io at another engagement. Since Integrate.io has a visual data pipeline builder as well as the ability to read and write data in dozens of systems, the admin is interested.

Our Happy Ending

The Integrate.io integration, completed in days rather than months, was a big hit at XYZ Corp. Callers were more productive, managers had more information on their Salesforce dashboards, and analysts who were formerly doing repetitive labor uploading data were freed up to actually analyze data.

How does Heroku Connect work?

Heroku Connect replicates data between an object and a table. In order to replicate between multiple organizations, we need a way to take the change that was replicated to a Postgres table and apply that change to a corresponding downstream table. Then Heroku Connect can replicate the change to the corresponding downstream Salesforce org.

Can Heroku connect to Salesforce?

Heroku Connect can replicate data from an object in a connected Salesforce organization to a table in the PostgreSQL database. If the data changes on the PostgreSQL side, Heroku Connect can be prompted to replicate the change back to the Salesforce organization.

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