Slaesforce FAQ

can records be owned by a group of users salesforce

by Dr. Sandra Koch Published 2 years ago Updated 2 years ago
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Experience with the platform tells me the answer is "no". But I notice that Documentation says that a "group" can "own" a record. Salesforce stores access grants in three types of tables. Object Record Tables Tables that store the records of a specific object, and indicate which user, group, or queue owns each record.Sep 9, 2020

Who can edit Records in Salesforce?

All users can view and report on records, but only the owner, and users above that role in the hierarchy, can edit them. All users can view, edit, and report on all records. A user can view, edit, or delete a record if she can perform that same action on the record it belongs to.

What groups does Salesforce create and maintain?

Salesforce creates and maintains the following site-specific groups. All Customer Portal Users and All Partner Users public groups And if you have channel programs and levels set up, you have Channel Programs and Levels Groups

How can I get help with Salesforce record access?

If you don’t want to do it all yourself, Silverline’s managed services offering is another resource you can lean on. Our team of experienced Salesforce experts can help you navigate record access and then some. Reach out to learn more.

How do I restrict record sharing in Salesforce?

First you start with the Organization Wide sharing Defaults (OWD) which defines the most restrictive record sharing possible for each object. On the Salesforce Platform you can only open up record access from the OWDs, none of the sharing tools can be used to further restrict access — only open it up.

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Can a group own a record in Salesforce?

Is there a way to specify public group as owner of any record (Standard or Custom) in Salesforce? the answer is no.

Who can be owner of record in Salesforce?

You can give ownership of a record to another user as long as that user has at least Read permission for the type of record being transferred.

How records can be shared in Salesforce?

Manually share a record with another User or a Partner UserClick Sharing on the record you want to share.Click Add.From the drop-down list, select the type of group, user, role, or territory to add.Choose the specific groups, users, roles, or territories requiring access by adding the names to the New Sharing list.More items...

How many ways we can share the records with particular user in Salesforce?

22 Ways to Share Records in Salesforce.

Can public group own a record?

But a "group"? What is meant by this? Public Groups cannot "own" a record in this way. A Role cannot "own" a record in this way.

How many types of record owners are there in Salesforce?

There are four types of sharing models which implement the organization-wide default settings. All users can view, edit, and report on all records. All users can view and report on records but not edit them.

Who can manually share the records?

Manual Sharing is used to grant one-off access. Manual sharing can be granted by record owner, any one above the owner in role hierarchy and System Administrator.

When using sharing rules what users can records be shared with?

Records can be shared with public groups, roles, and roles & subordinates.

What is ownership based sharing rule?

Owner-Based Sharing Rules An owner-based sharing rule opens access to records owned by certain users. For example, a company's sales managers need to see opportunities owned by sales managers in a different region.

Who are the two types of users that can grant sharing privileges on a given record?

Only two types of users can grant system privileges to other users or revoke such privileges from them:Users who have been granted a specific system privilege with the ADMIN OPTION.Users with the system privilege GRANT ANY PRIVILEGE.

What does "record access" mean?

Record Access: Assuming the user can login, has access to the object, and access to the fields on that record; you can then granularly control record ownership and sharing. If the user does not have access to any of the layers above, it does not matter what record level security settings or sharing mechanisms you have implemented.

What is a share rule?

Share rules are one of the most powerful declarative tools for opening up access to records. There are two types of rules that can be setup to automatically open up access based on attributes of the record or owner.

Can you share records in a hierarchy?

You can share records up a hierarchy. For instance, any record shared with the COO, can automatically be shared with the role above him, such as the CEO. When you build out your role hierarchy, think of this less like an Org chart, and more like a record sharing hierarchy.

Can a parent view a child record?

Record Owner record owners can view all records in their name. Parent to Child Users with access to a parent account record, can also access its child opportunity, case, and contact records. Child to Parent Users can view a parent account record if they have access to its child opportunity, case, or contact record.

Can only one user own a record?

While only one user can own a record, you may consider leveraging team sharing to grant access to all users associated with a particular Account, Opportunity, or Case.

What is the most restricted user for each object?

The Standard Employee profile is the most restricted user for each object, and there are going to be candidate, job application, and review records that particular employees won't be able to view. Consequently, the sharing model for the Candidate, Job Application, and Review objects should all be set to Private.

What determines a user's baseline permissions?

A user’s baseline permissions on any object are determined by their profile. If the user has any permission sets assigned, these also set the baseline permissions in conjunction with the profile. Access to records a user does not own are set first by the org-wide defaults.

What permissions are always evaluated?

The permissions on a record are always evaluated according to a combination of object-level, field-level, and record-level permissions. When object-level permissions conflict with record-level permissions, the most restrictive settings win. That means even if you grant a profile create, read, and edit permissions on the recruiting objects, ...

When is org-wide sharing setting for an object private or public read only?

When the org-wide sharing setting for an object is Private or Public Read Only, an admin can grant users additional access to records by setting up a role hierarchy or defining sharing rules. Sharing rules can only be used to grant additional access.

What is record level security?

Record-Level Security. To control data access precisely, you can allow particular users to view specific fields in a specific object, but then restrict the individual records they're allowed to see. Record access determines which individual records users can view and edit in each object they have access to in their profile.

Can you change sharing permissions in Apex?

When you use Apex managed sharing for any custom object , only users with the “Modify All Data” permission can add or change the sharing on that custom object's records, and the sharing access stays the same even if the record owner changes. For more information, see Apex Sharing.

Can all users view records?

All users can view and report on records, but only the owner, and users above that role in the hierarchy, can edit them. All users can view, edit, and report on all records. A user can view, edit, or delete a record if she can perform that same action on the record it belongs to.

Sharing Rule Using an Account Role

Ursa Major’s partner users fall into two categories: distributors and resellers. Sometimes, the partner users belonging to different accounts need to see each other’s records. For example, partner managers in the Express Logistics and Transport account need read and write access to opportunities owned by all partner users in Edge Communications.

Criteria-Based Sharing Rule Using a Public Group

Let’s make things a bit more interesting (read: complicated and fun!). Ursa Major wants partner managers to be aware of any high-priority energy accounts. The company also wants the director of channel sales to be aware of these accounts.

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