Slaesforce FAQ

can salesforce npsp work with google

by Araceli Schmidt Published 2 years ago Updated 2 years ago
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Salesforce NPSP currently supports three address verification services, Smarty Streets API (US Only), Cicero API, and Google Geocoding API. How to set up automatic address updates: From App Launcher select NPSP Settings –> People –> Addresses

Full Answer

What is Salesforce NPSP?

Salesforce Nonprofit Success Pack (NPSP) | Ultimate Guide Salesforce is a powerful constituent relationship management (CRM) solution. There’s a reason it’s one of the most commonly used for organizations of all types: it’s completely customizable. For-profits can use it to track sales leads, clients, and marketing initiatives.

What is NPSP for nonprofits?

NPSP is preconfigured for nonprofits as an-easy-to-use fundraising and constituent management application, designed to make the daily life of nonprofits a little easier. NPSP is a free, open-source product developed in partnership with the Salesforce.org community, NPSP is built specifically with the needs of nonprofits in mind.

Is Salesforce right for your nonprofit organization?

As a nonprofit organization, it’s easy to be drawn to Salesforce due to their advertisement of it being a “free solution” up to 10 users. This solution includes the general Salesforce tech and the Salesforce Nonprofit Success Pack (NPSP), a great solution to get started configuring the software.

Do I need to install the NPSP packages into a playground?

If you want to be able to explore NPSP through Trailhead hands-on challenges and projects, you need to install the NPSP packages into a Trailhead Playground. Wait, What is a Trailhead Playground?

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1. Understand the pain

Talk to your team to figure out why you need a new CRM and build your case around it.. Ask these questions:

2. Prioritize your requirements

Know what is truly important to you and your team and what you can’t live without. What can you get from third party applications and/or customizations? If you had to choose between a payment integration and marketing automation platform, which would it be? Make sure you know what you want AND the order of importance.

3. Know your goals

Many organizations benefit from working with a consultant to help plan and implement their Salesforce implementations. By identifying goals, this will not only help you to be more efficient when you talk to consultants about what your needs are, it will also help you show ROI. Here are some examples of appropriate CRM implementation goals:

4. Identify the stakeholders

At a minimum, you should identify the following roles in your CRM implementation project:

What do you need to know to get started using Salesforce NPSP?

Because the process does require a large investment of time and resources , it’s critical to understand what you’re working with from the start.

How to get the most success from Salesforce NPSP?

In order to get the most long-term success from your Salesforce NPSP system, your team needs to thoroughly understand how to use it. Without adequate support and training materials, it will be difficult to navigate such a highly specialized system in an effective manner.

Is Salesforce NPSP a panacea?

Based on all of this, it may be tempting to believe that Salesforce NPSP is a panacea for all of your donor engagement and data management needs. However, to maximize the potential of Salesforce, you need a solid understanding of the platform, an additional toolkit for fundraising and marketing, and a strategic implementation plan.

Is Salesforce a CRM?

With 19.5% of the global market share, Salesforce is the world’s most popular Customer Relationship Management (CRM) system. But it’s not just businesses who can take advantage of this powerful platform. In addition to enterprise solutions, Salesforce offers an open source tool for social good organizations called the Nonprofit Success Pack (NPSP).

Is Salesforce free for 10 licenses?

Plus, it’s free – or at least, free for 10 licenses.

Is Salesforce NPSP a complete solution?

Next, remember that Salesforce NPSP is not a complete solution. Storing and analyzing data means that the data may also be coming from external sources. This is what makes Salesforce NPSP infinitely customizable; it’s intended for use alongside other apps like your online donation tool or email marketing software.

What is Salesforce NPSP?

The Salesforce NPSP uses and expands upon the data model used by the CRM to organize data. This standard data model is designed to help users understand how the data is organized similarly to a spreadsheet or database. To understand this concept, we must first go over some standard Salesforce terminology:

What is the Salesforce Nonprofit Success Pack?

The Salesforce Nonprofit Success Pack is a free solution offered to organizations to help them get started using their Salesforce CRM. It’s the first step to configuring the solution for your nonprofit.

Why invest in Salesforce fundraising software?

Investing in a single software provider for your fundraising solution is another way to protect your constituents. As long as that provider has tight safety regulations in addition to Salesforce, you have fewer accessibility risks when tying data to fewer providers.

How many users can you have on Salesforce?

As a nonprofit organization, it’s easy to be drawn to Salesforce due to their advertisement of it being a “free solution” up to 10 users.

What are the tabs on Salesforce?

Standard objects that are a part of Salesforce include accounts, contacts, leads, and opportunities. You can also create custom objects to track specific priorities. Fields: Every object has fields attached to it.

Is Salesforce a success pack?

It's easier to configure two data models rather than many. The Salesforce Nonprofit Success Pack data model is designed to work with the standard Salesforce model. This is because they come from the same parent company. However, investing in a bunch of one-off apps from various providers could become confusing, as each has a separate data model. It’s much easier to combine two data models (Salesforce and a complete fundraising solution) than to try to piece many together after investing in every app you need to succeed.

Does Salesforce work with NPSP?

When you invest in a complete fundraising solution that integrates with Salesforce, the software will work side-by-side with your NPSP to collect key information for custom reports. The flow of data looks something like this:

What is the Salesforce Nonprofit Success Pack?

The Nonprofit Success Pack NPSP sits on top of Salesforce Enterprise Edition, it is a collection of organized packages designed and maintained by Salesforce.org, available for free through the Salesforce AppExchange. For-profits, you can utilize it to track sales leads, marketing initiatives, and clients.

Salesforce Nonprofit Success Pack Data Model

The household name format is the format that the NPSP uses to determine the household account name. NPSP offers you numerous different options above the default option of {Last Name} Household. Let’s take a look at how NMH customizes its household naming settings.

Opportunity Rollups

Opportunity rollups show data and information from corresponding records, including aggregate totals. In other words, rollup fields let information from one record automatically “ roll up ” and emerge on another related record.

What is Salesforce.org NPSP?

Built for nonprofits, by nonprofits, the NonProfit Success Pack (NPSP) is created with the purpose of enhancing nonprofit ’s capabilities on the Salesforce platform. Our trusted team takes your needs as a nonprofit and with close attention to constituent and donor management, create a personalised system with you in mind.

Is Salesforce.com a nonprofit?

Salesforce.com is the commercial side to Salesforce and is designed with for profit companies in mind; whereas Salesforce.org was created purely for nonprofit organisations. Salesforce.org caters to charities, nonprofit organisations and the education sector to provide the technology to assist their growth.

What is NPSP in Salesforce?

Just like many other apps available on the Salesforce AppExchange, NPSP consists of several “managed packages.” A managed package is a bundle of customized Salesforce components like objects, page layouts, report types, workflow automation, and lots more. For the purposes of this project, to get all these customizations into your Salesforce instance (what we call an “org” for short), the packages must be installed on top of the Enterprise Edition of Salesforce.

Where to install NPSP?

If you want to be able to explore NPSP through Trailhead hands-on challenges and projects, you need to install the NPSP packages into a Trailhead Playground.

What is “Nonprofit Success Pack”?

That’s why Salesforce.org provides industry-specific applications (or apps) that are prebuilt and sit on top of the Salesforce Platform. Nonprofit Success Pack is a Salesforce app for nonprofits.

Do you need a username for Trailhead?

Once you have your new Playground created , you’ll need your assigned username to move forward with this project . You'll also need to reset — and remember — your password. Trailhead takes some creative pressure off by assigning you a username and password in a new Playground, but that also means you need to follow a few steps to find this information.

Can you change your password on Trailhead Playgrounds?

The Playground Starter app only exists in Trailhead Playgrounds, and you won’t be able to change your password this way in your production org or other types of Salesforce orgs. Check the Salesforce Help links in Resources below for more on how to change your own, or another user’s, password.

How to get data into Salesforce NPSP?

Well, wonder no more! The good news is that there are three primary methods for getting your data into Salesforce NPSP. One way is the NonProfit Success Pack Data Importer, which will take care of most of what you need. And if it doesn’t do everything you want or expect, then you can use the Gift Entry Tool to enter in all those pesky manual gifts. For the most peculiar of circumstances, a qualified admin can use the Salesforce Data Loader on both Windows and macOS.

What Is The Salesforce NPSP Data Importer?

The Data Importer is a tool within Salesforce that allows users to import data from an existing program (like ACT!, HubSpot, MS Dynamics, RaiseDonors, MailChimp) directly into NPSP. It’s very important to understand how the importer works and what it does in order to be able to take full advantage of it.

What Does The NPSP Data Importer Look Like?

When you launch the NPSP Data Import application from the App Launcher, you will then end up on the Import Tool page which is a list of import records. This is where things get interesting since here is where you can choose to import data as a whole or by one object.

What Is The Salesforce NPSP Gift Entry tool?

We’ve mentioned it before, but let’s take a closer look at Gift Entry.

Why Use The Nonprofit Cloud Gift Entry Tool?

Similar to Data Importer, the Gift Entry tool is a free app in the Salesforce NPSP. Gift Entry is intended to handle the entire inbound gift process , both online and offline donations. The Gift Entry app helps your organization in four ways:

What Third-Party Tools Can Be Used To Import Salesforce NPSP data?

Cloud Tools for Salesforce offers data import tools that are available with a paid subscription.

How to import data into NPSP?

Import your data into NPSP Data Import object: You need to use an application to import your CSV data into the NPSP Data Import object. You can use the Salesforce Data Import Wizard or an external application. The first part of this two-part process is to upload your data with either the Salesforce Data Loader, Apsona, Jitterbit, DemandTools, and

What is NPSP in Salesforce?

NPSP is a group of managed packages – basically sets of fields/objects/rules that get added to your Salesforce instance once installed. These components are created & maintained by the package creators (in this case, Salesforce.org). This means that as an admin, you won’t be able to edit/delete certain things.

What is NPSP report?

Reports are the bread and butter of your Salesforce efforts, a dynamic way of understanding and double-checking the data that goes into your system. NPSP comes with a set of pre-built reports, to help get you up and running with the data that matters.

How to get the most out of Salesforce?

But in order to get the most from Salesforce, you’ll want to learn how to create your own reports. Not only are reports totally learn-able, but knowing how to build them gives you much more flexibility when you get a super specific request, or need to report on new objects/fields.

Can you use Salesforce with NPSP?

Here’s what’s true. Every organization that uses NPSP also uses Salesforce. You can’t have the former without the latter.

Can Salesforce handle duplicates?

It takes some familiarizing, but admins can handle duplicates using functionality already baked into the Salesforce setup! Think duplicate record sets that generate reports (my method), duplicate jobs based on matching rules, and Contact merging.

Can you find NPSP in setup?

So if you’re worried that having NPSP means you don’t have these capabilities, no worries! You can find these things within setup. (And if none of those options are enough, you can always purchase de-duping tools on the AppExchange .)

Is Salesforce an iPhone?

In short, think of Salesforce as an iPhone and NPSP as the app . A very big app.

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