Slaesforce FAQ

can salesforce platform users approve in approval process

by Prof. Brandt Swift Jr. Published 2 years ago Updated 2 years ago
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How many types of approval processes are there in Salesforce?

Salesforce approval process. Salesforce approval process is an automated process and your organization can use to approve records in Salesforce, An approval process is combination of steps for a record to be approved and person has to approve it each step.A step can apply to all the records to that object or just record that meets the certain criteria.

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Who can approve approval process Salesforce?

We have option for the submitter: Record Owner, Record Creator, Public Groups, Role, Role and Subordinates, or specific User. This mean the Manager who approve could be Record Owner's Manager or Submitter's Manager. How we configure this in Salesforce? This is default option, in approval process Step 3.

How do I give access to approval process in Salesforce?

From Setup, go to Users | Profiles.Click the name of the profile that you want to have access to on-site approvals.Click Object Settings.Click your approval object.Click Edit, then select the object permissions: Read. ... Save your work.

Who can submit for approval in Salesforce?

There can be two dynamic initial submitters: Owner\Creator and eight kinds of static initial submitters: User or Customer Portal User. Role or Portal Role. Role and Subordinates or Role and Internal Subordinates or Portal Role and Subordinates.

How can we create an approval process with multiple approving users?

Multiple approvers for Approval process in SalesforceGo to Setup --> Create --> Workflow & Approvals --> Approval Processes.Select the object to create approval process.Click "Create New Approval Process" button and click "Use Standard Setup Wizard" link.Enter a name and description for your new approval process.More items...

What is the difference between WorkFlow and approval process in Salesforce?

The major differences between workflow rules and approval processes in Salesforce lie not only in the purposes of their use but also in when and how they are triggered. As such, when a user manually presses the “Submit for approval” button on their request, the approval process activates.

What is related user in approval process Salesforce?

Assigned To : Related User - on Worflows and Approval Process Tasks. Just like in an Approval Process, we can assign an Approval Step to a Related User of the submitted record. E.g. a user lookup field on Account Object can be selected while defining whom the Approval Step should be submitted.

Can approval process send email?

You can dynamically choose the record owner's email address to send an email alert. Below is the example of Approval Process for an opportunity record. 1.

Which users can approve or reject email approval requests via email?

When email-based approvals are enabled, an email notification is sent the individuals who have approval authority for the request. Those people either can approve or reject the request directly from the email notification.

What are two final approval actions in an approval process Salesforce?

Final approval actions occur when all required approvals were obtained. A final rejection action occurs when an approver rejects the request and it moves to the final rejection state. An outbound message sends information to a designated endpoint, like an external service.

Can we have multiple approval process in Salesforce?

Yes, you can have two active approval processes for the same object at the same time. Salesforce will run all active approval processes for which the opp meets the entry criteria.

What is parallel approval process in Salesforce?

Parallel approval process allows specifying (upto 25) multiple approvers simultaneously. The approver setting could be set to unanimous or first action. In unanimous parallel approval process, all approvers must approve a request, before it is considered as approved.

How do I create a dynamic approval process in Salesforce?

The steps for dynamic approval routing are:Create lookup fields on the object being approved.Create a custom object that will be used as an approval matrix.Populate the approval matrix.Create Apex code to fill in the lookup fields on the record, from the approval matrix.More items...•

What is Salesforce approval process?

An approval process automates how Salesforce records are approved in your org. In an approval process, you specify: The steps necessary for a record to be approved and who approves it at each step. For example, when an employee creates a time-off request, have Salesforce automatically send an approval request to the employee’s manager.

What is a submit for approval?

One of the available process actions is Submit for Approval, which means you can build a process that automatically submits records for approval. And that means your users don’t have to remember to submit opportunities for approval. For example, in a process that runs when opportunities are created or edited:

What happens when the CEO approves a position?

If the CEO approves the position, final approval actions are executed. They set the approval status to Approved, unlock the record for future updates, and notify the employee who requested the new position. Final approval actions occur only when a record is approved and there are no further approval steps.

What does an advanced approval email mean?

If an Advanced Approvals admin assigns you as the approver for an approval rule , you receive an email when the rule meets one or more of its approval conditions. The email layout will vary based on how the admin set up the email template, but most emails will contain some basic information about the record sent for approval and which field or fields require your attention.

How to recall an approval?

Recalling an Approval. If you want to edit a record that you sent for approval before any approval managers have approved it , click Recall on your approval detail page. This action changes the status of the submitted record from Pending or Approved to Recalled, and managers can no longer approve or reject it.

What is an approver group?

Approvers and Approver Groups. The approver record represents a single user, called an approver, or a group of users , called an approver group. If your approval request goes to an approver group, all members of the group must approve it before you receive your approval response email.

What to do if someone rejects your approval?

If someone rejects your approval, continue working on your record before submitting it again. Depending on how your admin configured your org’s approval processes, you may or may not need to resubmit your request to users who already approved it in your previous attempt.

Do sales reps need approvals?

As a sales rep or approval manager, you don’t need to worry about the rules or conditions. If you’re a sales rep, you preview, submit, and recall approvals, while managers just need to approve or reject a sales rep’s request.

Does Salesforce have an approval system?

The standard Salesforce approval process works for a lot of common use cases. However, some businesses want an approval system that lets them customize their approval process with complex workflows. For example, they may require quotes to first receive an initial approval from a sales manager, then additional approvals from various members ...

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