Slaesforce FAQ

can salesforce prevent the e-mailing of ssn

by Kallie Zieme Published 2 years ago Updated 2 years ago

Salesforce has “taken action” to stop the Republication National Committee (RNC) from sending emails that could incite violence, though the company won’t say what that action is. The RNC is using ExactTarget, a Salesforce tool, for campaign emails.

Full Answer

How do I prevent email spoofing in Salesforce?

Look for a header – X-SFDC-LK and ensure that it has your Org ID in it. Only relay mail from salesforce if it has the proper Org ID Apply existing content filters to scan messages for data and content not approved for company email. Route all email through your own email servers to avoid the appearance of ’email spoofing’ forgeries.

How do I enable email relays in Salesforce?

To check if the feature is enabled in your org or not, search for “Email Relay Activation” in setup. If you can see it, it is already enabled. From setup, enter Email Relays in the Quick Find box and select Email Relays. Select Create Email Relays. The following setting needs to be configured:

How do I set up enforce TLS for Salesforce?

Enforce TLS (optionally set it to TLS required or required and verify the hostname on the certificate) Look for a header – X-SFDC-LK and ensure that it has your Org ID in it. Only relay mail from salesforce if it has the proper Org ID Apply existing content filters to scan messages for data and content not approved for company email.

What is an approval request email in Salesforce?

When an approval process assigns an approval request to a user, Salesforce automatically sends the user an approval request email. When no email template is specified, a standard "out of the box" emails is sent.

Are emails sent from Salesforce secure?

Salesforce supports Transport Layer Security (TLS) on our Email Servers. Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols that provide security and data integrity for communications over networks such as the Internet.

Is Salesforce email encrypted?

Yes, salesforce.com prefers to encrypt email transmissions with TLS when possible (by default). You can control this in Setup > Email Administration > Deliverability.

How does Salesforce secure my data?

Salesforce.com utilizes some of the most advanced technology for Internet security available today. When you access our site using a supported web browser, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption.

Which of these security features is built into Salesforce?

Salesforce introduced Shield in 2015 to provide customers with three additional layers of security: event monitoring, audit trails, and platform encryption.

How do I send a secure email in Salesforce lightning?

To Apply Encryption to email to case feed and activity history fields in Lightning:Click the gear icon in the upper left and select Setup.In quick find enter Platform Encryption.Select Encryption Policy.Select Encrypt Fields.Under the Email Message section mark needed fields for encryption and set encryption scheme.

What is TLS in Salesforce?

Transaction Layer Security (TLS) encrypts the contents of an email during transmission. The sender and receiver can also use it to verify each other's identity. You can choose a TLS setting when sending email through Salesforce or through an email relay.

Has Salesforce ever had a security breach?

Salesforce data breach In the autumn of 2019, Salesforce and one of its clients, Hanna Andersson, a clothing brand, experienced a data breach. For several months, hackers had access to a database with all customer information, from credit card numbers to addresses, and neither Hanna nor Salesforce were aware.

Can Salesforce access my data?

In summary, Salesforce cannot access your data or see it unless you give them permission through Grant Login Access. If you need encryption at rest then you will also need to consider Platform Encryption which is a paid feature of Salesforce Shield.

Is Salesforce encrypted?

Salesforce's Shield Platform Encryption uses 256-bit encryption. This more comprehensive encryption solution includes additional functionalities, such as validation rules, search, and more.

How safe is Salesforce?

Salesforce has security built into every layer of the Platform. The infrastructure layer comes with replication, backup, and disaster recovery planning. Network services have encryption in transit and advanced threat detection. Our application services implement identity, authentication, and user permissions.

How do I ensure security in Salesforce?

Salesforce Security BasicsManage Redirects to External URLs. Protect your users from malicious links by alerting them when they click a link that takes them outside the Salesforce domain. ... Security Infrastructure. ... Security Health Check. ... Auditing. ... Salesforce Shield.

How many types of security are there in Salesforce?

Further, there are five types of record-level security: org-wide defaults, role hierarchy sharing, sharing rules, manual sharing, and Apex-based sharing.

Housekeeping steps for successfully setting up Email Relay

Setting correct Deliverability settings and email relay so as to prevent modification of envelope From address of the email sent and the return-path. Any change in the email headers affects email delivery to the email server. The following 2 settings in the email deliverability must be disabled:

How to Secure Email Relay

Have your email relay whitelist only the IPs you want to relay mail for (ours and any others)

Advantages of Email Relay

Apply existing content filters to scan messages for data and content not approved for company email.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9