Slaesforce FAQ

can't find communities in salesforce

by Lera Kautzer Published 2 years ago Updated 2 years ago
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If you don’t see this menu, Communities might not be available for your Salesforce org. You are not allowed to change the name of the domain name after setting it up so think carefully before saving it. Step 1: From Setup, enter Communities Settings in the Quick Find box, then select Communities Settings. Step 2: Select Enable communities.

To enable community in Salesforce go to setup -> Build -> Customize -> Communities and click on settings. and check enable communities check box and enter your domain name and save it. Note: You cannot change your domain name once you save it.

Full Answer

Why can’t I See Communities menu in Salesforce?

If you don’t see this menu, Communities might not be available for your Salesforce org. You are not allowed to change the name of the domain name after setting it up so think carefully before saving it. Step 1: From Setup, enter Communities Settings in the Quick Find box, then select Communities Settings. Step 2: Select Enable communities.

How to create and manage communities in Salesforce?

How to create communities in salesforce? To create communities go to setup -> Build -> Customize -> Communities -> Manage Communities-> and click on New communitiesbutton. And enter name, descriptionand urland click on createbutton. How to manage community?

How to add members to your Salesforce community?

To add members to your Salesforce communities go to Setup -> Build -> customize -> Community -> manage community -> and edit your community and click on Members and add profiles or permission sets you want give access to community. See the below screen for reference.

What is a community license in Salesforce?

Salesforce communities licenses are a contractual agreement between Salesforce and its customer, that includes a metadata description of the associated Salesforce product’s functionality that is available to this organization.

What is community in Salesforce?

What is Salesforce 360?

About this website

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How do I enable communities in Salesforce 2021?

8 easy steps for Salesforce Community ImplementationEnable Community Cloud Salesforce. Table of Contents. ... Create a community. ... Add new members. ... Add the engaging content. ... Brand your community. ... Customize your login page. ... Configure the email. ... Put in the finishing touches.

How do you search communities in Salesforce?

Go to the Community home page, type a keyword into the search bar and click Search. Search results will contain a tab with the added object.

How do I enable community?

0:150:59How To Enable The 'Community' Tab On YouTube In Under 1 Minute!YouTubeStart of suggested clipEnd of suggested clipThe thing you want to do in order to activate the tabs we're going to click on this little wheelMoreThe thing you want to do in order to activate the tabs we're going to click on this little wheel icon. We're going to make sure that customize the layout of your channel has been checked.

How do I enable a community user in Salesforce?

Ensure that communities are enabled for your org.From Setup, in the Quick Find box, enter Profiles , then select Profiles.On the Profiles page, click Clone next to the Customer Community Login User, the Customer Community Plus Login User, the Customer Community Plus User, or the Customer Community User profile.More items...

How do you set up communities in Salesforce?

To setup the communities, the very first thing you need to do is enable the communities in the org. Once the communities are enabled in the org, then you can create multiple communities in the same org and each community can be different from each other and independent.

How do you use communities in Salesforce?

2:358:19Salesforce Community Cloud Overview - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd click on create. Community once the community's been created you'll see the success message hereMoreAnd click on create. Community once the community's been created you'll see the success message here. So now you can click on the go to community management button so now you're at the customer.

How do I get a community tab?

To get a Community tab on YouTube, your channel will need to have over 1000 subscribers, and it can take up to one week after passing that number to see the Community tab appear.

What are Salesforce communities?

What are Salesforce Communities? Salesforce is a San Francisco based company that provides customer-relation management (CRM) software solutions. Above all, Salesforce communities are brand spaces that work to facilitate collaboration and connection for employees, business partners, and customers.

How do I unlock community tab?

To unlock the Community tab, you will need more than 500 subscribers. The requirement used to be 1,000, but starting October 12, 2021, YouTube will make the tab available to more creators.

How do you create a community?

How to Build a Meaningful (and Massive) Community, From Someone Who's Done it TwiceFind Ways to Support & Celebrate Your Organic Ambassadors. ... Bring Your Followers Into the Business-Building Process. ... Encourage Connections Within Your Community. ... Stay Guided by Your Why.

How do I log into community?

First, just navigate to the Contact record of the user you want to log in as. Then on the top right of the record page click the action menu dropdown and select Log in to Community as user. You can also navigate to the Community user's contact record by clicking the Contact link on their user detail page.

What are community users in Salesforce?

A community license works like a standard Salesforce internal license: external users with a member-based license (that is, a license that is assigned to a specific user) are able to access a community as many times as they want. However, external users do not have access to the internal org.

What's the difference between "customer community login" user licenses ...

Customer community licenses are name based - each user that can access the community must have an active license associated with their username.

Salesforce Communities – Licence Types Explained

India. C/801, Dev Aurum Commercial, Near Anandnagar Cross Roads, Prahlad Nagar, Ahmedabad - 380015, Gujarat, India. Mobile: +91 91067 47559 USA. 2600 West Olive Ave - 5th Floor Burbank, California 91505 Mobile: +1 (408)-329-9693. Switzerland

What Is SALESFORCE Communities? Why does it matter?

Last Updated on July 13, 2020 by TechStrain. Salesforce communities cloud is an online-based social platform for companies where, they can create branded sites to connect their employees, customers, and partners with each other.

What is Salesforce community?

Salesforce Communities not only provide interactions among business perspectives but also provide complete security from various attacks like Clickjacking which sometimes take users to other websites that can harm their resources through various means.

What happens if you don't see the community menu in Salesforce?

If you don’t see this menu, Communities might not be available for your Salesforce org.

How to set up a community in a domain?

Step 1: From Setup, enter Communities Settings in the Quick Find box, then select Communities Settings. Step 2: Select Enable communities. Step 3: Pick a name for your domain for your communities, and click on Check Availability to make sure that it is available.

Why is it important to create a community?

Communities we create works as an important way of sharing information between people who are part of our business i.e. employees, partners, and customers. As you all know, there are various ways we can call it a support forum or online portal, etc.

Can we create one community for customer support?

We already knew we have different kinds of communities to which we connect as per the business requirements. For example , we can create one community for support of Customer Support to reduce the cost by understanding the Customer through this community, and also further planning cost can be reduced if requirements are clear to both sides.

Can you use communities in Salesforce Classic?

Before you move on have a note Communities are not used in all orgs of Salesforce Classic while in Lightning Experience we can.

What is Salesforce Community Cloud?

Salesforce Community Cloud is an online social platform from Salesforce that enables companies to connect customers, partners, and employees with each other and the data and records they need to collaborate.

Why do companies create online communities?

Such communities help generate new ways to connect with potential customers and buyers, provide effective customer service and complete access to information may be required to successfully use a company’s products or services. That, as a result, positively influences shopping behavior and builds trust in the brand.

What is a partner community?

Partner community is a specific information hub for B2B orgs that allows sales teams and resellers to easily access needed data and collaborate in real-time to close more deals. It’s a space where partners can manage their business, learn best practices, get the support they need, and connect with Salesforce employees in an absolutely secure environment.

What is customer community license?

Customer Community licenses are used for B2C interactions with a huge number of customers that need access to Cases and a knowledge base.

What is internal employee community?

Internal employee community is a portal for HR and IT information, that allows employees to connect with each other and provides them with a single space for shared files, searchable knowledge databases and training materials, schedules, project management, and organizational documentation or announcements.

Is creating an online community expensive?

At first, the idea of creating an online community may sound like an expensive venture and a rather complicated task; but after you consider the advantages it provides and how easy it can be with Salesforce, you will change your mind.

Can you use community pages without a license?

It’s worth mentioning that members still have some level of access even without acquiring a Community license. For instance, guest users have access to community pages that are publicly available (like a public knowledge base) to find and read content, review knowledge articles, and perform tasks that don’t require them to log in. But acquiring a community license also allows you to create external profiles (beyond the guest user profile) to access Communities.

What is community in Salesforce?

Communities gives you a whole new way to leverage the power of your CRM, enabling customers, partners, and employees to access your Salesforce data and business processes, in an engaging, branded experience. Join us to learn how to use Lightning components, themes, CMS Connect, and Community Builder to create a custom digital experience.

What is Salesforce 360?

Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.

What is community in Salesforce?

Communities gives you a whole new way to leverage the power of your CRM, enabling customers, partners, and employees to access your Salesforce data and business processes, in an engaging, branded experience. Join us to learn how to use Lightning components, themes, CMS Connect, and Community Builder to create a custom digital experience.

What is Salesforce 360?

Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.

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