Slaesforce FAQ

can't login as user salesforce

by Mrs. Sandy Moore Published 2 years ago Updated 1 year ago
image

If you are still not able to log in, ask your system administrator to confirm that you don't have the ' API Only User ' permission enabled on your User profile. This permission prevents Users from logging in to Salesforce. Remove the 'API Only User' permission from a User profile

Full Answer

Why can't I login to my Salesforce account?

Reset your Salesforce password. Confirm your browser bookmark directs you to the correct login page. Confirm your browser does not block Salesforce cookies. Review your Salesforce profile permissions. Many login issues are caused when an extra space is added before or after a username or password.

How to require users to log in to Salesforce with SSO?

To require users to log in to Salesforce with SSO, take these steps. In Setup, in the Quick Find box, enter Company Settings, then select My Domain. In the Policies section, click Edit.

What do I do if I don't have a Salesforce password?

If this is the first time you are logging in to Salesforce and you do not have a password, make sure to follow the verification steps noted in your automated welcome email (Subject: 'Welcome to Salesforce: Verify Your Account'). If you did not receive a welcome email, contact your system administrator.

How do I Reset my Password if my Salesforce password expires?

If your Salesforce administrator expires user passwords on a periodic basis, you’re prompted to change your password at the end of each period. If you have the “User Single Sign-On” permission, only an administrator can reset your password. For help, contact your Salesforce administrator.

image

Why I Cannot login as another user in Salesforce?

A Salesforce administrator cannot log in as a user if the user is inactive. If a system administrator in logged in as a user and then logs out as that user, their current session will also be terminated and they may be forced to login again. You cannot login as another user if you're already logged in as a user.

How do I enable login as user in Salesforce?

0:020:46Enable Administrator to Log in as Any User | Salesforce Developer SupportYouTubeStart of suggested clipEnd of suggested clipOnce in setup type login access policies in the quick find box. In the login access policies sectionMoreOnce in setup type login access policies in the quick find box. In the login access policies section check the box for administrators can log in as any user. Admins can now log in as any user.

Why is login not working Salesforce?

Troubleshoot your Salesforce login Confirm your login credentials (username and password) are correct. Note: Usernames are not Case sensitive. Reset your Salesforce password. Confirm your browser bookmark directs you to the correct login page.

Can't see administrators can login as any user?

To enable this, go through Setup > Security Controls > Login Access Policies > Administrators Can Log In As Any User > Save. If you don't see this feature, contact Support.

How do I login as user?

AnswerHold 'Shift' and right-click on your browser icon on the Desktop/Windows Start Menu.Select 'Run as different user'.Enter the login credentials of the user you wish to use.Access Cognos with that browser window and you will be logged in as that user.

What should the administrator do to identify why the user is unable to login Salesforce?

Where can a system administrator go if they are trying to determine why a user cannot log in to Salesforce? (Select all that apply)The Login History related list on the user's record.The user's profile.Manage Users | Login History.Call salesforce.com Support.

Is Login with Salesforce credentials disabled?

In Delegated Authentication, select Disable login with Salesforce credentials, then save your changes....Required Editions and User Permissions.User Permissions NeededTo view the settings:View Setup and ConfigurationTo edit the settings:Customize Application AND Modify All Data

Why can't I log into my Salesforce sandbox?

If your web browser has saved your login information from before the last sandbox refresh, your login attempts will likely fail. Clear your browser's cache, cookies, and saved passwords, then restart your browser to make sure that all old login information is deleted.

How do I bypass SSO in Salesforce?

Disable logins using Salesforce credentials.In Setup, in the Quick Find box, enter Single Sign-On , then select Single Sign-On Settings.Click Edit.In Delegated Authentication, select Disable login with Salesforce credentials, then save your changes.

Can delegated admin login as another user?

Enable delegated administrators to manage users in specified roles and all subordinate roles. You can assign specified profiles to those users, and log in as users who have granted login access to administrators.

How do I enable lightning for a user in Salesforce?

Enabling Lightning Access on Profile Level for Custom ProfilesClick on Setup.In Administer, expand Manage Users.Click on Profiles >Select the Profile name.Click on System Permission.Enable Lightning Experience User checkbox.Save.

How do I manage users in Salesforce?

Your Salesforce edition determines the maximum number of users that you can add....From the user list, you can:Create one user or multiple users.Reset passwords for selected users.Edit a user.View a user's detail page by clicking the name, alias, or username.View or edit a profile by clicking the profile name.More items...

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9