Slaesforce FAQ

can you add google drive to salesforce

by Fanny Rempel Published 3 years ago Updated 2 years ago
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Select Files Tab->External Files->Google Drive.
Now you can access data from Google Drive in Salesforce.

What is Salesforce to Google Drive integration?

Salesforce to Google Drive Integration extends the power of G Drive to your CRM. It enables real-time synchronization and complex business process optimization. It allows users to spend more time building relationships with customers instead of wasting time on manual tasks.

Can I open Google Docs from Salesforce?

Only people with access to the Google doc in their Google Apps account can open the doc from Salesforce. Tip For information about using Google Docs, refer to Google's online help. Was this information helpful?

What is Google Drive credentials in Salesforce?

The credentials of the organization’s Google Drive repository can be shared with everyone. It is where Salesforce comes into existence and can be used to upload the pictures to the organization’s Google Drive without requiring the Google Drive credentials. Let’s talk about another example.

How do I use Google apps services in Salesforce?

Note To use a Google Apps service in Salesforce, you must be logged in to your Google Apps business account. Business accounts use your organization's domain; for example, [email protected].

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How do I link Google Docs to Salesforce?

To activate or deactivate the Add Google Docs to Salesforce service:In Salesforce Classic Setup, enter Google Apps Settings in the Quick Find box, then select Google Apps Settings.Click Edit next to the Add Google Docs to Salesforce option in the Activate Google Apps Services list.Select Activate .More items...

How do I integrate Salesforce with Google Drive using REST API?

Create App in Google ConsoleSelect a project. ... Select ENABLED APIS AND SERVICES.Choose the needed API. ... Go to OAuth consent screen. ... Create credentials, choose for that OAuth client ID.Credentials are needed to connect our Google project with Salesforce.Select Web Application, add some Name, leave other fields blank.More items...•

Does Google work on Salesforce?

In fact, our team at Google Cloud uses Salesforce as our preferred CRM provider to engage with our customers in meaningful ways. As for availability, several integrations between G Suite and Salesforce are already in market, including Lightning for Gmail and integrations with Calendar and Google Drive.

What is drive it in Salesforce?

It allows users to spend more time building relationships with customers instead of wasting time on manual tasks. It allows team collaboration in the context of the customer by attaching Sheets, Docs and Slides to an opportunity, account or customer contact in Salesforce.

How do I access Google Drive from Salesforce?

0:0712:47Salesforce and Google drive with File Connect - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo today we are going to see how we can use file connect to integrate Salesforce. And Google Drive.MoreSo today we are going to see how we can use file connect to integrate Salesforce. And Google Drive. And how we can see files from Google Drive into the Salesforce. So this is my Salesforce. All first

Is Google Drive API free?

All use of the Drive API is available at no additional cost.

Does Salesforce use G Suite?

Today, Salesforce's more than 40,000 employees use Google Workspace app for email, video and team chat, documents, presentations, spreadsheets, and more.

Does Google have a CRM tool?

While Google doesn't offer its own customer relationship management (CRM) software, many professionals need a CRM that integrates flawlessly with Google's software because they rely on Google apps for many of their business processes.

Does Amazon use Salesforce?

Through this expanded partnership, Salesforce has chosen Amazon Connect as its preferred contact center technology and will resell Amazon Connect as part of its new upcoming offering, Service Cloud Voice, making it easy for organizations to deliver better customer service at a lower cost.

What is Salesforce files Connect?

With Files Connect, Salesforce users can access, share, and search external data from systems like Quip, Google Drive, SharePoint, or Box. The Files Connect Setup Process. The setup process for Files Connect varies by external data source.

What is an S drive?

The S: drive is part of the central windows file store and enables groups of users to access and share files necessary for their work. Note that only data will be stored on the S: drive, departmental software cannot be stored.

How do I use file connect?

0:4210:57Files Connect for SharePoint Online - setup guide (new method) - Winter'17YouTubeStart of suggested clipEnd of suggested clipSearch for the files connect node. And make sure that first connect is enabled. Then you need toMoreSearch for the files connect node. And make sure that first connect is enabled. Then you need to create a permission set.

How does Salesforce integrate with Google Drive?

Salesforce to Google Drive Integration extends the power of G Drive to your CRM. It enables real-time synchronization and complex business process optimization . It allows users to spend more time building relationships with customers instead of wasting time on manual tasks. It allows team collaboration in the context of the customer by attaching Sheets, Docs and Slides to an opportunity, account or customer contact in Salesforce. Salesforce to G Drive integration is the need of various industries as Salesforce analyzes data and generates reports.

Is Google Drive secure for Salesforce?

High data security: Google Drive integration with Salesforce is highly secured and provides multi-level security to your data.

Can you use Google Drive with Salesforce?

Salesforce Google Drive integration with Salesforce can be used for various purposes by different industries. Let’s talk about some common use-cases of Google Drive integration with Salesforce. This Integration can be used for sharing photographs of events held within an organization. It is a common phrase after an event – “ Where are the photos? ” It is challenging to store pictures captured by different people in a single place. The credentials of the organization’s Google Drive repository can be shared with everyone. It is where Salesforce comes into existence and can be used to upload the pictures to the organization’s Google Drive without requiring the Google Drive credentials.

Salesforce Files Connect Setup

In Salesforce Setup, search on the words files connect. Click on the Files Connect result.

Salesforce Permission Set Setup

In Salesforce Setup, search on the word permission. Click Permission Sets.

Salesforce Auth. Providers Setup

In Setup, search on the word auth. Click on the Auth. Providers result.

Google Cloud Platform Setup

In Google Cloud Platform, click on Select a project (or an existing project name) and then click New Project.

Salesforce External Data Source Setup

In Setup, search on the words external data. Click External Data Sources.

Salesforce External Object Setup

In the External Data Source for Google Drive, click on the Validate and Sync button. This will synchronize the Google Drive schema to Salesforce. Don’t worry, it will not synchronize files into Salesforce.

Features

Drive Connect is here to make sure your users get the most out of Salesforce and Google Drive, while optimizing the time spent on both platforms.

Salesforce Components

As we go through the functionality, it might seem that there are a lot of components in the backend.

Link and Upload

At each record’s level, these are the main actions which users will be expected to take to relate existing Documents and Folders to the actual Salesforce record. The Files and Folders uploaded are saved back to Salesforce as Content Version records – at no point is any of your data stored outside Salesforce or Google Drive.

Use Cases

Surely by now, you have quite a few potential use cases in mind relating to the Sales teams – anything from Quotes, to Contracts, to PPTs – but let’s touch on how Drive Connect can be used for other teams and even Customers or Partners.

Impact

After exploring the features that Drive Connect offers, the positive impact for your Salesforce org becomes obvious.

Setup

Similar to other managed packages that passed the Salesforce security review, Drive Connect can be installed either in a sandbox or a production environment from their AppExchange listing .

Support

Even though comprehensive documentation can be found within the DriveConnect HelpCenter, in the eventuality that you require extra support, a request can be submitted directly from your Salesforce Org – from the Contact Support button at the bottom of the Drive Connect Setup page within the Drive Connect Lightning App.

How to add data connector to Google Sheets?

Step 1: Download add-on. Open a sheet in Google Sheets. At the top, click Add-ons Get add-ons. In the top right search bar, search for "Data connector for Salesforce". Next to the add-on, click Add .

How to refresh Google Sheets?

Open a sheet in Google Sheets. At the top, click Add-ons Data connector for Salesforce Open. At the right, click Refresh. To create an automatic refresh schedule, click Create Chose a time interval (4, 8, or 24 hours) from the dropdown Create. To manually refresh data once, click Refresh. Delete data.

Can you edit Google Sheets in Salesforce?

You can edit data in your Google spreadsheet and transfer the changes to Salesforce. Open a sheet in Google Sheets. At the top, click Add-ons Data connector for Salesforce Open.

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Highlights

Features

Salesforce Components

Link and Upload

Use Cases

Impact

Setup

  • Similar to other managed packages that passed the Salesforce security review, Drive Connect can be installed either in a sandbox or a production environment from their AppExchange listing. The overall setup has four main steps: 1. Installing the Salesforce managed package. 2. Installing the Marketplace Appin your Google Workspace. 3. Assigning perm...
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Support

Pricing

Summary

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