Slaesforce FAQ

can you bill through salesforce

by Jany Howe Published 2 years ago Updated 2 years ago
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Salesforce Billing lets you manually collect and allocate payments or automate the payment process. You can then post the payment to keep your books up-to-date. Salesforce Billing uses several objects to manage the revenue recognition system.

How can Salesforce billing help my customers?

Salesforce Billing will keep track of payment status and help you keep your customers current with their obligations as well as checking the amount of days outstanding. You now have a full lead-to-payment view of this customer's relationship.

How do you generate invoices and bills through Salesforce?

The other approach is to integrate Salesforce with an Accounting System – and feed that accounting system your invoice information to generate invoices and bill through that. To keep things simple, we’ll call these two Salesforce Based, and Accounting Based; and we’ll explore the possibilities within each approach.

Should you use Salesforce quotes or conga for billing?

While Salesforce Quotes and Conga are both great for simple needs, once you add in complex billing, recurring billing with Salesforce, metered usage, revenue recognition and any aspect of CPQ (Configure-Price-Quote) you start to push against the upper bounds of those systems.

How does Salesforce billing complement ERP systems?

Salesforce Billing complements enterprise resource planning (ERP) platforms by converting Salesforce CPQ’s lead-to-order data into transactional data. The conversion allows ERP systems to inherit matching data, which they can use for accounting functions like general ledger and financial reporting.

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How do you do Billing in Salesforce?

0:001:19Salesforce Billing Demo - YouTubeYouTubeStart of suggested clipEnd of suggested clipPoint. Information like charge type billing type next billing date and billing frequency is capturedMorePoint. Information like charge type billing type next billing date and billing frequency is captured seamlessly. Making it easy to invoice customers for the right amount at the right time.

Can you send invoices through Salesforce?

With a Salesforce Based approach, Salesforce generates your invoices and optionally sends them to your customer. The second step is to push that invoice data to your accounting system.

What is Salesforce CPQ and billing?

Salesforce Billing requires integration with Salesforce CPQ. The term CPQ stands for Configure, Price, and Quote. The CPQ is a sales tool for businesses to generate quotes for orders quickly with accuracy. It helps sales reps sell the right product combinations, controls discounting, and automates approvals.

What is invoice in Salesforce?

Invoices display a list of purchased items and services alongside the total amount a customer must pay. The invoice record itself contains important details such as the balance, due date, and payment status.

Does Salesforce have a quote feature?

Many people overlook Salesforce’s native Quote feature, but it has some amazing things going for it. It works out-of-the-box, most consultants are familiar with it, and it’s freely included with Salesforce Professional Edition and up. Use Quotes if your pricing is incredibly simple and you don’t have to worry about recurring billing.

Can Conga pull data from custom objects?

And unlike Quotes; Conga can pull data from custom objects. In addition, Conga’s per-user licensing model also works great for small companies.

What is Salesforce lead to cash?

As a whole, Salesforce enables you to delight your customers across every touchpoint, from Marketing to Sales to Finance to Service and virtually everywhere in between. This is what we call lead-to-cash .

What is billing in sales?

Billing Is More Than Just Billing 1 Your Sales teams work offline—spreadsheets, emails, paper contracts, and so on. Do you find your organization having to track down critical data or needing to go through multiple reviews before starting the billing process? 2 Reconciling add-ons and upgrades is an arduous process, as you have to consider what has already been billed, delivered, and reported on. Then you have to calculate or even recalculate proration. And the Sales team keeps on selling. 3 Introducing new products or business models is long and painful. Is there a disconnect or long ramp time when a new product gets sold? Does the thought of pivoting to hybrid or recurring revenue give you pause? 4 You need to know more about the customer, but there isn’t much to go on. Purchasing data is incomplete. It’s hard to determine if service was delivered on time.

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