Slaesforce FAQ

can you block people from following you on salesforce

by Kaia Ratke Published 2 years ago Updated 2 years ago
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To stop following a person from your profile, mouse over the follower, then, in the hover, mouse over the Following label. In Salesforce Classic, click. In Lightning Experience, select Unfollow.

You can block chats from troublesome customers right from the Salesforce console. For example, if a customer is using abusive language or sending spam messages, you can block that user from starting a new chat.

Full Answer

How do I stop following a record in Salesforce?

To stop following a record on the record page, mouse over the Following label. In Salesforce Classic, click . In Lightning Experience, what you see depends on whether streams are enabled. If streams are enabled, click Following and deselect What I Follow. If streams aren’t enabled, when you mouse over Following, you see Unfollow. Click Unfollow.

Where can I see who is following me on Salesforce?

Available in: Salesforce Classic ( not available in all orgs) Available in: Group, Professional, Enterprise, Performance , Unlimited, Contact Manager, and Developer Editions View the Following and Followers lists on your profile to see who, what, and how many items you're following, and who’s following you.

How to unfollow in Salesforce lightning experience?

In Salesforce Classic, click . In Lightning Experience, what you see depends on whether streams are enabled. If streams are enabled, click Following and deselect What I Follow. If streams aren’t enabled, when you mouse over Following, you see Unfollow.

How do I restrict access to an object in Salesforce?

You can set Org-Wide Default access as ' Private ' for the object. Also, if it is custom object and you can also restrict record visibilty by Role Hierarchy. Uncheck the ' Grant Access Using Hierarchies ' option to restrict the access by Role Hierarchy.

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How do I delete a follower in Salesforce?

Step 1.7: Salesforce Flow – Add a Delete Records Element to Remove a Follower From the AccountDrag-and-drop Delete Records element onto the Flow designer.Enter a name in the Label field; the API Name will auto-populate.For How to Find Records to Delete select Specify conditions.More items...•

What does it mean if someone follows you on Salesforce?

Follow people and records to see their updates in your feed. When you follow people, you can see their posts, comments, and likes on the feeds that you also have access to. If a person you follow posts to a group you don't have access to, you can't see that post.

Who follows me on Salesforce?

From the home screen, click the Chatter Tab then in the top left corner click your name / picture. It will then take you to your chatter profile. On the right hand side you can then see a link that says 'followers'. Click that and you will be taken to a list of followers!

What happens when you follow a case in Salesforce?

The user can click the Follow button on the Case (in the Chatter Feed area) and they will be notified of any of the feed updates. You can then control which field changes cause a feed update by using the Setup > Feed Tracking page and selecting the Case fields.

What happens when you follow a Salesforce dashboard?

Chatter lets you track updates to your feed-tracked dashboards and post dashboard snapshots. The snapshot posts help other users follow changes in the dashboard data. If feed tracking is enabled for dashboards, you can view updates and field changes in the Chatter feed.

How do I find followed cases in Salesforce?

If the Salesforce console is set up, view case lists by selecting Cases from the navigator tab (if Cases is available). Click Edit or Del to edit or delete a case. to follow or stop following a case in your Chatter feed. Click New Case or select Case from the Create New dropdown list in the sidebar to create a case.

How do I use the Follow button in Salesforce?

Click the button to see options for following the record and for adding it to a new or existing stream. To follow the record from the menu, click What I Follow. Note You can find streams in Lightning Experience on the Chatter page.

How does follow button work?

The Follow Button component lets users follow topics, articles, and other users. In the Page Editor, you can configure the follow button component on the User Profile, Article Detail, and Topic Detail pages. This component lets users follow other users, articles, or topics.

Which of the following defines a case in Salesforce?

A case is a customer's question, feedback, or issue.

What is feed tracking in Salesforce?

Feed tracking detects changes to tracked record fields and posts them as updates in the What I Follow feed. Users who follow a record, see those updates in their view of What I Follow, with one exception. Updates users make themselves aren't posted to What I Follow. Users can see those updates in their profile feeds.

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