Slaesforce FAQ

can you collaborate on salesforce with many account

by Cloyd Rohan Published 2 years ago Updated 2 years ago
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No man is an island, even in Salesforce. Complete tasks quickly and efficiently by collaborating with people either inside or outside of your org. Here you'll find information on collaboration tools like Chatter, Salesforce CRM Content, and even documents.

What is sales collaboration in Salesforce?

Sales Collaboration. With powerful social tools built right inside Salesforce, sales teams can collaborate like never before. Find experts, share competitive data, and more to help close more business from anywhere. watch demo. Keep up with critical projects, topics, and teams in a social feed that’s easy to access.

Can one share licenses among multiple user accounts on Salesforce?

- Quora Can one share licenses among multiple user accounts on salesforce.com? You can. But as you grow, it won't make sense anymore. Once you want to track individual reps, and do sales analytics, sharing seats breaks. Each Salesforce user has an "active" property.

How to have more than one active user in Salesforce?

Each Salesforce user has an "active" property. You can have more users than licenses, but you can only have as many active users as you have licenses. Salesforce does not activate nor inactivate users for you, so you would have to manually adjust who is active and who is not active if you want the kind of flexibility you are describing.

Is it possible to share a seat break in Salesforce?

But as you grow, it won't make sense anymore. Once you want to track individual reps, and do sales analytics, sharing seats breaks. Each Salesforce user has an "active" property. You can have more users than licenses, but you can only have as many active users as you have licenses.

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Can I have two Salesforce accounts?

Required Editions When you use Contacts to Multiple Accounts, each contact still requires a primary account (the account in the Account Name field). The contact and its primary account have a direct relationship. But you can add other accounts to the contact. These secondary account-contact relationships are indirect.

Can you collaborate on Salesforce?

With powerful social tools built right inside Salesforce, sales teams can collaborate like never before. Find experts, share competitive data, and more to help close more business from anywhere.

How do I merge one contact to multiple accounts in Salesforce?

From Setup, enter Account Settings in the Quick Find box, then select Account Settings. Select Allow users to relate a contact to multiple accounts. You can use custom fields to capture unique information about relationships—for example, the best time to call a contact. Now is a good time to set that up.

How many people can a Salesforce account team have?

If your organization is approaching your criteria-based sharing rules limits (50 on the Account object), or other sharing limits. If Account Owners need to grant manual “one-off” record access to individuals (similar to manual sharing in Classic).

How do I create a collaboration space in Salesforce?

Create Chatter Groups for All Sales and All SupportClick the App Launcher .Enter Groups in the Search apps and items... box and select Groups.Click New.Fill in the new group information: Group Name: All Sales. ... Click Save & Next.Skip adding a group photo by clicking Next.Skip adding members for now and click Done.

How do I enable a team member in Salesforce?

Facilitate Collaboration by Enabling Account TeamsIn Setup, use the Quick Find box to find Account Team Settings.Click Enable Account Teams.Select the account page layouts where you want to include the Account Team Member related list. ... Save your settings.

How do I enable contacts for multiple accounts?

Enable the Contacts to Multiple Accounts FeatureFrom Setup, enter Account Settings in the Quick Find box, and then select Account Settings.Select Allow users to relate a contact to multiple accounts.

What is the difference between related contacts and contacts in Salesforce?

Hi Bhavi, Contacts are the standard relationship for People who are under that Account. The 'Related Contacts' lists is a result of activating Contacts to Multiple Accounts. This feature is used when contacts work at different companies and removes the need for duplicates.

What is account hierarchy Salesforce?

The Salesforce Account Hierarchy is an out-of-the-box Salesforce feature that enables users to relate Account records to one another, to represent parent companies and their subsidiaries.

How does account teams work in Salesforce?

To keep the team members related to the account, they should be added by a Salesforce admin, the account owner, or someone above the owner in the role hierarchy. Edit the account team. In the Account Team related list on an account, click to add a team member or a default account team.

How does sharing rules work in Salesforce?

It simply allows greater access for particular users. You can base a sharing rule on record ownership or other criteria. After you select which records to share, you define which groups or users to extend access to and what level of access they have.

What is account team in SFDC?

Account team is a team of people working on a single account. So, for example, you are running a business and you work with multiple team members on an single account. Visibility. The account team impacts visibility by being a part of the account team, you automatically get at least read access.

What is Salesforce1 app?

The Salesforce1 Mobile App is feed-first, allowing you to stay up to date with all the information that’s critical to your success.

What is Salesforce recommendation?

Salesforce recommends relevant people, files, and information for you to follow based on your activity and interests. Plus, you can search and track any topic to find the right information you need and identify experts.

What is Salesforce Stack Exchange?

Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. It only takes a minute to sign up.

How many Q&A communities are there on Stack Exchange?

Stack Exchange network consists of 178 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.

Can you create a junction between account and opportunity?

You could create a Junction objectbetween Account and Opportunity to let one-Opp relate to many Accounts.

How much does Salesforce cost?

As for implementation costs, that really depends on a lot of factors from in-house expertise, timing and customization. Salesforce will tell you that an full implementation will be about half of one years worth of licensing which is a good starting point. So for retail pricing, 100 EE licenses would be be $125 a month x 100 users x 12 months or $150,000 a year. A reasonable implementation of $75,000 is a good place to start (again, many factors into that going way up or way down).

Can you track individual reps?

You can. But as you grow, it won't make sense anymore. Once you want to track individual reps, and do sales analytics, sharing seats breaks.

Can Salesforce audit a company?

Though I have never seen Salesforce audit a company and charge them for being out of compliance on their restricted use licenses, it’s definitely something you should be aware of if you are agreeing to this license structure.

Is there a shortage of Salesforce developers?

The demand for Salesforce Developers is incredibly high compared to the supply. There’s a tremendous software developer shortage in today’s market. This is because attaining certification in the Trailhead program is challenging and most developers opt for another specialty. However, this doesn’t mean they’re impossible to find. It’s just a matter of looking in the right places.

Can you negotiate restricted use with Salesforce?

It’s become increasingly more popular to negotiate “Restricted-Use” licenses with Salesforce at a fraction of the cost.

Can you have more than one active user in Salesforce?

Each Salesforce user has an "active" property. You can have more users than licenses, but you can only have as many active users as you have licenses. Salesforce does not activate nor inactivate users for you, so you would have to manually adjust who is active and who is not active if you want the kind of flexibility you are describing. I suppose that there might be a way to programatically adjust your active users, but that is outside of my area of expertise.

Do call centers need Salesforce?

Many companies with call centers use this strategy to minimize costs across thousands of help desk employees who don’t need the full bells and whistles of a Salesforce license.

Who can add a Case Collaborator?

Case Collaborators can be added by the primary Case Contact on the Case (usually the person who opened the Case) or by users in the organization who have been designated as Help & Training administrators for the organization. The Case Contact (user creating the Case) can't add themselves as a Case Collaborator.

Case Collaboration Considerations

You and all case collaborators added to a case will receive an email when the case is created and when comments are updated. All emails are sent from '[email protected]'. Make sure to add this email address to your address book to ensure you receive these emails.

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