You may reset your password from the User detail page; however, you can't reset the password if the User account is frozen. Password reset can still be initiated via System Administrators or Salesforce Support Engineers. However, the generated link will only redirect the user to the login page.
What happens if you delete a user in Salesforce?
If a user was to be deleted, it would mean that many of the records created by that user could be orphaned. Orphaned records still exist in Salesforce, but they are not associated with an object or other records, and can only be accessed by the original owner. And that wouldn’t be good, would it?
What are Orphaned Records in Salesforce and how to delete them?
Orphaned records still exist in Salesforce, but they are not associated with an object or other records, and can only be accessed by the original owner. And that wouldn’t be good, would it? Deactivating a user, on the other hand, allows the many records and linkages between records to remain, even without an active user associated with them.
Do users come and go in Salesforce?
Users May Come and Go, But Their Records Must Live On…. Users May Come and Go, But Their Records Must Live On…. These days people change jobs more than ever. And this means that your Salesforce users are constantly changing and shifting – folks leaving the company and new users being added when you add licenses or new services.
What happens when people leave the company in Salesforce?
These days people change jobs more than ever. And this means that your Salesforce users are constantly changing and shifting – folks leaving the company and new users being added when you add licenses or new services. As an Admin what do we do about deactivating users who leave the company?
Can we UnFreeze the user in salesforce?
Tip You can perform this and other administration tasks from the SalesforceA mobile app. From Setup, enter Users in the Quick Find box, then select Users. Click the username of the account you want to freeze. Click Freeze to block access to the account or Unfreeze to allow access to the account again.
What happens if you freeze a user in salesforce?
Freezing a user in Salesforce means that only stops the user from being able to login. In some cases, you can't immediately deactivate a user (such as when a user is selected in a custom hierarchy field or a user that's assigned as the sole recipient of a workflow email alert).
What is difference between deactivate and freeze user in salesforce?
"Freezing" only stops the user from being able to login. When you "deactivate," it frees up that salesforce license to be given to another user. Hope this helps you!
What are the implications of freezing a user?
Freezing a user account will temporarily prevent a user from logging in (e.g. during a maintenance window, or if configuration prevents user deactivation). Frozen users are still active, but they cannot log in. Marking the user as inactive completely revokes access, and recovers the license(s) that user was assigned.
What is the difference between freezing user and deleting user?
"Freezing" only stops the user from being able to login. When you "deactivate," it frees up that salesforce license to be given to another user.
What is difference between freeze and deactivate?
Freeze – Temporarily disable the account. Good for returning users. Deactivate – Suspend the user account entirely and they are not returning users.
When a Salesforce user is deactivated what happens to the records?
Deactivating the user doesn't affect the records they owned until ownership is transferred to others. All the user's overrides remain, but they're frozen.
What are 2 reasons a user Cannot be deactivated Salesforce?
You can't deactivate a user that's assigned as the sole recipient of a workflow email alert. You can't deactivate a user that's selected as a Customer Portal Administrator . Deactivated users lose access to any records that were manually shared directly with them, or implicitly shared with them as team members.
Why does Salesforce allow us to disable users instead of deleting users?
Salesforce lets you deactivate users, but not delete them outright. The reason is because a user can own accounts, leads, and groups, and can be on multiple teams. Removing a user from Salesforce affects many processes in the org. After departure from the org, we don't want the user to retain access to their account.
How do you tell if a user is frozen in Salesforce?
You can query on the UserLogin object to know if user is frozen. E.g. The above query will return a list of all the User Ids that are frozen.
How do I freeze a Salesforce user in bulk?
Freeze or unfreeze multiple Users at onceRun an Export using Data Loader from the UserLogin object (Note: Select the Show all Salesforce objects checkbox).Select the Id, UserId, IsFrozen fields and complete the export. ... Edit the . ... Run an update using Data Loader on the UserLogin object and use the updated .
How do I freeze a user in Apex Salesforce?
Users Freeze or UnFreeze in Salesforce using ScriptRun an Export using DataLoader from the UserLogin object (Note: tick the “Show all Salesforce objects” checkbox)Select the Id, UserId, IsFrozen fields.Edit the csv file and change the IsFrozen field to TRUE for any users you want to Freeze or FALSE to unfreeze.More items...•
What does it mean when a user is deleted in Salesforce?
If a user was to be deleted, it would mean that many of the records created by that user could be orphaned. Orphaned records still exist in Salesforce, but they are not associated with an object or other records, and can only be accessed by the original owner.
Why is it important to freeze a user?
Freezing a user will lock their credentials while you work on deactivating the user across your company’s implementation. Freezing a user is also quick and easy to do:
What happens if you delete Julie's Salesforce account?
Her departure affects several different processes in the Salesforce org. Of course, you no longer want Julie to access her Salesforce account, but deleting her account could result in orphaned records, and the company runs the risk of losing critical business information. Deactivation removes Julie’s login access while preserving her historical activity and records, making it easy for you to transfer ownership to other users.
What does it mean when you can't deactivate a user?
Sometimes when you try to deactivate a user, you may get a pop-up message that says “You cannot deactivate this user”. For example, this occurs when a user is a Default Lead Owner, and someone must be assigned a default for your organization. All you need to do is change the Default Lead Owner, and then you can proceed to deactivate the user. This will likely require a discussion with management about who the new lead owner should be. Other situations in which the user cannot be deactivated include:
Does deactivation change ownership of Julie's records?
Deactivation does not change ownership of Julie’s records. The records remain Julie’s records until you transfer ownership of them. For example, deactivated users continue to own Opportunities and appear in Forecasts and Territories. When users are deactivated, their opportunity forecast overrides, adjusted total overrides, ...
