Slaesforce FAQ

can you use salesforce dmp with responsys

by Burdette Considine Published 2 years ago Updated 2 years ago
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Before you can activate Responsys data in DMP, you must execute ID swaps on your email openers, email clickers, and form submitters. ID swapping enables the platform to link your contacts' hashed email addresses to their anonymous online profiles (also known as unique user IDs or BKUUIDs).

As your Responsys segments are imported into your DMP, you can add the categories representing them to your target audiences and then deliver your Responsys segments across media execution platforms. Some of the data activation solutions you can use include the following: Retargeting.

Full Answer

What is Salesforce DMP and how does it work?

One such service is Salesforce DMP (Salesforce Data Management Platform) which comes under the roof of Salesforce Marketing Cloud Services. Salesforce DMP provides you premium access to its data sources and uses that data to create Marketing Campaigns. This article will introduce you to Salesforce with an emphasis on Salesforce DMP.

Why choose Salesforce for your business?

Understand CRM and how it fuels business growth. New research shows how nearly 6,000 sales professionals are selling in a global crisis. Small businesses evolve to meet customer needs. Get expert advice on lead management. Salesforce virtual events. Coming to a device near you. Find passion, learning, and expertise — without the walls.

How much does it cost to try Salesforce?

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What is the difference between Eloqua and responsys?

Responsys is destined for the same fate. Oracle sees Responsys as a clear B2C marketing tool, where Eloqua is focused on B2B customers. As Lieb mentioned, the back and forth buying cycle between Oracle and Salesforce plays out in this scenario.

Who uses responsys?

Companies using Oracle Responsys for Marketing Automation include: United Continental Holdings, Inc., a United States based Transportation organisation with 84100 employees and revenues of $24.63 billion, Quicken Loans Inc., a United States based Banking and Financial Services organisation with 24000 employees and ...

What is a program in responsys?

With Oracle Responsys Program™, you can build orchestrated, multi-stage marketing programs driven by individual behavior. Program brings together your audience data, your message content, and all your digital channels.

What is responsys net?

Oracle Responsys Campaign Management is a cross-channel campaign management platform that delivers advanced intelligence at scale so you can create personalized messages based on the individual interests and preferences of customers and prospects.

What is Oracle's CRM called?

Oracle Advertising and Customer Experience (CX)Oracle Advertising and Customer Experience (CX) is the name of Oracle's CRM system in the cloud.

Where is responsys located?

San Bruno, CaliforniaWhere is Responsys 's headquarters? Responsys is located in San Bruno, California, United States .

What is Oracle Eloqua?

Eloqua is a software as a service (SaaS) platform for marketing automation offered by Oracle that aims to help B2B marketers and organizations manage marketing campaigns and sales lead generation. Eloqua sends marketing advertisements to mobile devices, email, video and search results pages.

What is Oracle CX unity?

Oracle CX Unity provides B2B and B2C brands with a complete customer intelligence platform for managing all their customer data. It brings together online, offline, and third-party customer data sources and then applies built-in machine learning to prescribe the optimal experience within existing business processes.

What is Oracle Infinity?

Oracle Infinity is an enterprise analytics solution that harnesses big data to provide actionable customer intelligence at scale, in real time and with unlimited flexibility on a secure platform.

What is an Adobe campaign?

Adobe Campaign connects your online and offline marketing to improve speed, efficiency, personalization, and reporting by integrating with other powerful technologies from Adobe Experience Cloud and Creative Cloud.

Combine all of your data from any source to deliver more personalized marketing experiences

Combine all of your data from any source to deliver more personalized marketing experiences.

Respond to new data signals and sources to identify new audiences

Use AI to analyze billions of data signals across all customer attributes and actions to develop new target audiences.

Leverage an industry-leading native consent management framework to maintain trusted relationships with customers

Leverage an industry-leading native consent management framework to maintain trusted relationships with customers.

Learn more about Audience Studio

See how Audience Studio customizes customer journeys with Farmers Insurance.

What is Salesforce pricing?

The Salesforce Marketing Cloud pricing is based on each customer’s individual needs. The package is tailored to your company’s size, industry, requirements, and price considerations. To get pricing information, contact the vendor to request a quote.

What is Hubspot marketing?

HubSpot Marketing is an easy-to-use advanced digital marketing software solution. It is used for a variety of marketing needs and channels from SEO to social media. The platform has a CRM base complete with analytics. It has modules to manage blogs, lead generation, social monitoring, ads, and email marketing.

What is marketing solution?

A marketing solution that empowers businesses by providing tools for personalizing customer journeys across different devices and channels. It utilizes artificial intelligence in listening and interpreting what customers say about brands, helping businesses leverage customer feedback in delivering high-quality products and services.

Can you use Oracle Data Cloud with Responsys?

You can use the Oracle Data Cloud integration with Responsys for smart, seamless cross-channel activation of your email marketing data. This integration enables you to segment your contacts, classify them into the Oracle Data Cloud platform categories, and import them directly into the DMP — all with just a few clicks from within your Responsys Cross-Channel Marketing Solution. After your Responsys email marketing data has been onboarded into your DMP, you can deliver it across Oracle Data Cloud integrated media execution platforms. For example, you can target unsubscribed users with "come back" offers, exclude email responders and converters from targeting to avoid wasted impressions, and target high-value non-responders with optimized display ads, search ads, and site content.

Can you activate Responsys in DMP?

Before you can activate Responsys data in DMP, you must execute ID swaps on your email openers, email clickers, and form submitters. ID swapping enables the platform to link your contacts' hashed email addresses to their anonymous online profiles (also known as unique user IDs or BKUUIDs). After this linkage has been created, your contacts' attributes can be mapped into categories in your Oracle Data Cloud platform taxonomy as they flow through your Responsys program.

Can you import Responsys segments into DMP?

As your Responsys segments are imported into your DMP, you can add the categories representing them to your target audiences and then deliver your Responsys segments across media execution platforms. Some of the data activation solutions you can use include the following:

Introduction to Salesforce

Salesforce is a leading Customer Relationship Management (CRM) platform that helps you interact with the Leads and convert them into customers. With Salesforce, you can keep track of your Lead’s activities and accordingly strategize your Sales & Marketing campaigns.

Introduction to Salesforce DMP

The biggest challenge an online Marketer face is finding promising Leads. The Salesforce DMP (Data Management Platform) allows marketers to collect, access, and use a wide range of data to quickly gather together accurately targeted audiences that they can share with their clients.

Data Sources of Salesforce DMP

In the previous section, you learned about Salesforce DMP and how it reads the data collected from multiple anonymous data sources to personalize Marketing Campaigns. As all your Marketing Campaigns are highly influenced by the data collected from these data sources, they need to be highly reliable. Else, it would just burn a hole in your pocket.

Salesforce DMP Einstein Segmentation

Salesforce Einstein is a platform that provides Point-and-Click tools that help you build custom Artificial Intelligence applications and embed them directly in your user workflow. One of the most popular Salesforce Einstein tools is the Einstein Prediction tool which helps you analyze your data and extract meaningful insights out of it.

Advantages of the Salesforce DMP

Now that you have a basic understanding of the Salesforce DMP, let’s walk through the advantages of the Salesforce DMP. Listed below are some of the major advantages of the Salesforce DMP that makes it the most relievable Marketing Data Management Platform:

Conclusion

This article introduced you to Salesforce and one of its most popular platforms i.e. Salesforce DMP. It emphasized how the Salesforce DMP can help you read your data and use the extracted information to boost your business. It also briefed you on how the Salesforce DMP easily integrates with Salesforce Einstein and enhances its functionality.

What is a Data Management platform?

Data Management platforms (DMP) as the name suggests is a platform to have all your digital data at one place i.e., data from your marketing tools, CRM, etc at one place.

Benefits of using DMP

This one is a given. DMP brings all data together and there are no data silos

Salesforce DMP Explained

Back in 2017 Salesforce acquired a company called Krux and rebranded it as Salesforce DMP. Salesforce DMP gathers data from own and external sources and creates detailed user profiles.

DMP vs CDP

DMP vs CDP is often confused, so we took it as a duty to demystify about it in this blog.

Salesforce Audience Studio

As we know by now, Salesforce DMP will gather, unify all data at one place and allow you to segment target customers for your marketing campaigns. Salesforce Audience Studio

Einstein Segmentation

Deriving marketing insights from multiple data sources might get messy. What if AI could do the job for us? That’s where Einstein Segmentation steps in.

Final Thoughts

Data Driven marketing is more important than ever. DMP tools could make the job easier for marketers like you. You could understand your potential, existing customers better - their likes, activities and much more and perform marketing activities accordingly.

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