Slaesforce FAQ

can your salesforce community be an app

by Prof. Ernestina Herzog V Published 2 years ago Updated 2 years ago
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It depends. If neither is a perfect fit, look for other opportunities to layer in products such as Salesforce Community Cloud or see if any other third-party solutions can help you meet your goals. An app, or “managed package” in Salesforce-speak, is what I call a “one-for-each” setup.

Salesforce Tabs + Visualforce Sites
Sites that use the Salesforce Tabs + Visualforce template are supported in the Salesforce mobile app. Users can access sites via the mobile App Launcher. If a user is accessing a site that exists in a branded site app that's installed on the device, the site opens in that app.

Full Answer

What is a Salesforce community?

Salesforce Communities are brand spaces designed specifically for Salesforce customers to connect with the community outside their org (i.e., employees, partners, and customers) and collaborate with them using relevant data and content. Users can visit the community to find answers to questions or ask for help from another community member.

Is there a Salesforce mobile app available?

The Salesforce mobile app is available for most Salesforce editions and user license types. The app is supported on various mobile platforms, both phone and tablets, with some minimum operating system requirements. The Salesforce mobile app available in: All editions except Database.com

How to enable connected apps in Salesforce 1?

Enabled the Salesforce1 at the profile level and some of the connected apps also enabled by itself. Please advise on this. This is controlled by the associated connected app setting. If it's prompting the user *every time*, double check your connected app settings and try changing it to one of the above.

Can I access the Salesforce mobile app on touch-enabled laptops?

Note Salesforce treats touch-enabled laptops, including Microsoft Surface and Surface Pro devices, as laptops instead of tablets. It’s not possible to access the Salesforce mobile app on these devices. Users are always redirected to the full site experience that’s enabled for them—Lightning Experience or Salesforce Classic.

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What can Salesforce communities be used for?

Salesforce customer communities are essentially support and self-service portals that allow customers to: Ask questions of customers and staff. Participate in discussions with other customers. Review other questions and discussions.

Is there an app for Salesforce?

Salesforce for iOS is available from the App Store, and Salesforce for Android is available from Google Play. The Salesforce mobile app is included with all Salesforce orgs.

Is Salesforce communities the same as community cloud?

The Experience Cloud platform enables users to build more than just communities, but build forums, portals, help centers, sites, and mobile apps to manage your organizations' content.

Can we develop mobile app using Salesforce?

The Salesforce Platform extends the potential for mobile app development across the enterprise, giving you the ability to build and customise your own apps using intuitive drag and drop tools, wizards and forms.

How do I setup a Salesforce mobile app?

To do this, log in to Salesforce on your computer and navigate to “Setup”. Under “Administration Setup”, go to “Mobile Administration” –> “Salesforce1” –> “Salesforce1 Settings” and check the box to “Enable the Saleforce1 Mobile Browser App”.

What is Salesforce mobile app called?

CRM Mobile App for iPhone or Android - Salesforce App - Salesforce.com.

What is Salesforce communities called now?

Experience CloudA long-expected announcement finally came from Salesforce last week; Community Cloud has been renamed Experience Cloud (view a demo).

What are different types of communities in Salesforce?

An organization can build a community to meet any number of needs, but there are three main community types in Salesforce:Customer communities.Employee communities.Partner communities.

Are Salesforce communities free?

Salesforce Communities pricing: Customer Community: $2 per login or $5 per member/month. Customer Community Plus: $6 per login or $15 per member/month. Partner Relationship Management: $10 per login or $25 per member/month.

Can Salesforce create Android apps?

Mobile SDK for Android gives you the tools and resources for building Salesforce-enabled apps on the world's most popular mobile platform.

What kind of apps can you build with Salesforce?

Salesforce provides standard apps such as Sales and Service. You can also build your own on-demand apps by grouping items into new custom apps.

What features are available for Salesforce mobile app?

With the Salesforce Mobile App, you always have all the vital information you need right at your fingertips.Collaborate instantly. ... Pull up sales figures with a tap. ... Organize your day. ... See urgent messages. ... Find everything faster. ... Close deals faster.

What is Salesforce Trailhead?

For developers, Trailhead is the easiest way to go further with Salesforce. Designed as a series of fun, interactive tutorials, Trailhead takes you step by step through Salesforce, and you can start at any level.

Do you have to be a programmer to build an app?

You do not have to be a programmer to know how to build an app. With Salesforce Platform, anyone in your company can build apps without writing a single line of code. What might normally take weeks for a high paid developer to code can take minutes with Salesforce’s custom app builder.

Mobile Platform Requirements

The Salesforce mobile app is supported on phones and tablets that meet these mobile platform requirements.

Mobile Devices Used for Testing

Salesforce performs automated and manual testing of the Salesforce mobile app for iOS and Android on a select set of mobile devices. This is the current list of devices.

Support for Siri Shortcuts on iOS

The Salesforce mobile app contains pages that are directly run by the app—native pages such as standard object home pages or search—and pages that are webviews. Siri learns what shortcuts are available in the Salesforce app through donations that the app makes to Siri.

Salesforce Editions and Licenses

See which Salesforce editions and user license types support using the Salesforce mobile app.

Required Domains

Add these domains to ensure that you can access all Salesforce mobile app content.

Network

A Wi-Fi® or cellular network connection is required to communicate with Salesforce. For cellular connections, a 3G network or faster is required. For the best performance, we recommend using Wi-Fi or LTE.

Salesforce Mobile App Updates

Customers whose devices meet current minimum platform requirements are eligible to receive Salesforce mobile app feature updates and fixes.

What is Salesforce community?

In simple terms, you can also say that the Salesforce community is the advanced version of portals. With the help of communities, your users can work collaboratively. It is built on the Salesforce platform and easily integrates with CRM.

How many types of licenses does Salesforce have?

Salesforce provides licenses in six different types of licenses. Listed below: It is useful for business to consumer experiences using large numbers of external users who need access to case objects or knowledge. You can also use the customer community with personal accounts.

What is a community member based license?

Community member-based license is similar to standard Salesforce internal license. External users who have member-based licenses can have access to a community multiple times. But, they do not have access to internal organizations.

What is an external app?

It provides limited access to CRM objects and can be used with personal accounts. External Apps: External apps are very customizable experiences while incorporating CRM objects, custom objects, and external data and require additional storage. Its ideal use case is a dealer, vendor, or supplier portal.

Can I use an external app license with a personal account?

The external app's license cannot be useful with personal accounts. Channel Account: It is useful for business to business communities and portals that calculate their usage on the basis of numbers of partners instead of numbers of individual users. Each of the above mentioned licenses is available in two ways i.e.:

What is a member based Salesforce license?

Member-Based – This license type is much like other standard Salesforce license types. It’s generally a higher fixed monthly amount per license, and the user assigned with it can log in as many times as they want to.

What is Salesforce Gold Partner?

As a Salesforce Gold Partner, we love to work with the whole gamut of Salesforce solutions. In particular, many of our technical consultants specialize in Marketing Cloud, Sales Cloud and Communities (among other things).

How many communities can an org have?

While each Org can have up to 100 communities, each with their own unique aliased domain name, the Org itself will have a default domain name that it uses for the base URL for all communities. This is a *.force.com domain like businessname.force.com.

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