The Salesforce Administrator role is an excellent starting point for anyone interested in beginning a career within the Salesforce ecosystem. This role is typically an entry-level position for individuals who have experience with Salesforce and have earned a Salesforce Administrator credential.
What is the role of Salesforce admin?
Salesforce administrator-Salesforce admin for short-is an operational role. Salesforce admins work with stakeholders to define processes and customize the Salesforce Platform. They help their company’s users get the most out of Salesforce by making the platform work for specific user needs.
How much do Salesforce admin jobs pay?
As our Trailblazers continue to grow and impact business, Salesforce Admin jobs will grow, too. Our research shows a 400% annual growth rate for admins and an average U.S. starting salary of $79,000. And that’s just one department. We have solutions for just about every team in a company, including sales, marketing, customer service, and more.
What are the skills required to be a Salesforce admin?
Here are the Salesforce skills (think of these as technical skills) an admin should have. Automation - Create and maintain processes to complete repetitive tasks. User management - Create and assign users, work with permissions and licenses, delegate users, and more. Data management - Direct how data is stored, collected, reviewed, and used.
What makes a Salesforce implementation successful?
The success of a Salesforce implementation doesn’t depend on the admin alone. Users, executive sponsors, and other stakeholders also play a role. Here are a couple of ways that organizations can support admins and help them be most effective.
What are the skills required for Salesforce Admin?
Here are the best 11 skills that a Salesforce Administrator needs to have:Data Management Skills. ... Leadership Skills. ... Communication Skills. ... Project Management Skills. ... Organizational Skills. ... Understanding of Sales. ... Salesforce Knowledge and Resourcefulness. ... Process Building.More items...•
What experience do you need to work at Salesforce?
5. Get Salesforce Experience. While it's not unheard of for people to get a job with just a Salesforce Certification, for most roles you'll need some form of practical experience. This is the classic chicken and egg situation, where you can't get a job without any experience, and you can't get experience without a job.
How does Salesforce Admin get experience?
Reach out to local universities, churches, non-profit organizations and see if they're looking for some help. Let them know you're available to work on their Salesforce org. If they don't have a Salesforce Org, introduce them to the idea and let them know that non-profit's get free user licenses from Salesforce.
What makes a good Salesforce administrator?
As a Salesforce Admin, you'll want to develop expertise in areas such as database management, security, and compliance. You'll also want a basic understanding of APIs. By having well rounded technical knowledge, you'll be able to speak to users and executives more confidently using your specialist expertise.
Can I get Salesforce job with no experience?
There is a magical key to getting a job in Salesforce without experience, that is- “Having a certification is a qualification for Junior roles.” The junior role in Salesforce consists of 0-2 years of experience. Getting certified in Salesforce is a big step that allows you to be recognized for your skills.
Is it hard to get hired by Salesforce?
As one of the most respected companies in the world, the hiring process at Salesforce is a very competitive one. According to employee reviews online, it looks like the recurring theme is one of “internal referrals” when it comes to filling open positions.
How hard is it to get a job as a Salesforce Admin?
For the first time ever, it's getting harder and harder to find a job as a Salesforce admin. It's not because demand for Salesforce is decreasing however. Salesforce is still by far the #1 player. Rather, the supply of Salesforce admins is increasing really, really, quickly.
How do I start a career as Admin in Salesforce?
Nine Ways to Get Started in the Salesforce Ecosystem as a Salesforce AdministratorVisit the official Salesforce Admins site. ... Listen to the Salesforce Admins podcast. ... Learn more about Salesforce. ... Connect online with Trailblazers. ... Find a job in the Salesforce ecosystem. ... Get hands-on at a Salesforce event.More items...•
Is it hard to be a Salesforce Admin?
How hard is a Salesforce Admin Certification exam? The pass mark is 65%, meaning quite a high level of knowledge is required to be successful in this exam. The test consists of 60 multiple-choice questions, which means you must get at least 39 correct to pass.
How do I become a better admin in Salesforce?
Top 9 Salesforce Administrator SkillsData Management. ... Ability to Translate Ideas into Processes. ... Flexible Communication and Leadership Skills. ... Understanding of the Sales Process. ... Salesforce Resourcefulness. ... Project Management & Organization. ... Organizational Strategy and Optimization. ... Developer Mindset.
How do I increase my skills in Salesforce?
9 resources to keep your Salesforce skills sharp in 2021Skill up with Trailhead: ... Watch Trailhead Live. ... Use the Trailblazer Community. ... Don't forget the MuleSoft Community and Tableau. ... Use online collaboration groups. ... And of course, Trailblazer Community Groups. ... Events can bring Salesforce to life, so attend them.More items...
Is Salesforce admin a good career in 2022?
The current job demand in the Salesforce ecosystem is predicted to create 3.3 million jobs by 2022, according to the IDC study guide. The Salesforce administrator job role is predicted to be the most excellent career choice as it is one of the most lucrative salesforce job positions.
What Entry-level Salesforce Admins do
As a junior Salesforce Admin, you’ll help continually improve and enhance your organization’s Salesforce platform, usually guided by experienced Salesforce Admins in our IT team. Tasks could include:
Progress to a Mid-level Salesforce Admin
With between 2–5 years of experience*, you will be considered a mid-level Admin – more experienced than a junior Admin, but not a senior Admin yet.
What Senior Salesforce Admins do
A Senior Salesforce Admin has at least 5+ years of Salesforce Administration experience.
Salesforce Admin Career Path
Now you know more about what it takes to climb the ladder, let’s finish up with a typical Salesforce Admin career path:
What is a Salesforce admin?
Salesforce administrators exercise their important role through their in-depth knowledge of the management and administration of a Salesforce organization. They are individuals who, without using a line of code, make it possible for you to use the arsenal of functionalities that Salesforce has developed for you.
What does a Salesforce admin do?
They are responsible for tasks ranging from helping users develop reports and resetting passwords, maintaining data quality, adding fields, and running backups, among many other things. They have a wide range of responsibilities including platform maintenance, bug fixes, user training, process automation, etc.
What are the certifications that a Salesforce admin can obtain?
To be certified, a Salesforce administrator does not need deep technical knowledge. They must, however, have the appropriate experience with using the platform.
Is it essential to have a Salesforce administrator?
If you use Salesforce, you will find that it is an excellent tool for the business. At first, however, it can be a bit intimidating with the sheer array of features it presents.
What do admins do in Salesforce?
Admins do lots of research. They look for the best tools and features to use for their company’s business needs. In addition, they get familiar with new functionality and features as they become available on the Salesforce Platform.
What are the tasks that an admin performs?
There are a few tasks that admins typically accomplish every day in their role. Business needs analysis. Admins analyze processes along with stakeholder and user needs to ensure they’re giving users the best experience possible. This analysis helps them make informed decisions that increase business efficiency.
Does Salesforce depend on admin?
The success of a Salesforce implementation doesn’t depend on the admin alone. Users, executive sponsors, and other stakeholders also play a role. Here are a couple of ways that organizations can support admins and help them be most effective.
Learning is key to your success
I truly believe that in order to be successful in any career, you need to continually learn and develop new skills to better yourself. Before the pandemic, I worked in sales. During the lockdowns, I was laid off, and it became very challenging to find another sales job. That’s when I decided to make a change and learn some new skills.
Hands-on experience is a must
As with many other jobs, companies looking for Salesforce Admins often favor candidates who have experience—so gaining hands-on experience is a must. After getting certified, my next challenge was to find an entry into the “real world” Salesforce ecosystem.
Connect with others
The next important step that I suggest anyone venturing into the Salesforce ecosystem to take is to make connections and network. There are many ways you can do this. I recommend joining a local Trailblazer Community Group as well as the larger Trailblazer Community.
You can do it, too!
If you take away one thing from this blog, I hope it’s this: It doesn’t matter what background you come from, technical or non-technical. If you’re willing to put in the hard work and give your best effort, the Salesforce ecosystem—and the amazing #AwesomeAdmin community—is always ready to embrace you and help you along the way.
What does Salesforce admin do?
Being a Salesforce Admin puts you in a really unique position within a company. Having both business and technical skills provides you with the credibility to be an innovation leader at your company.
Why is Salesforce important?
Having a firm understanding of the business and industry in which your company operates is important for Salesforce Administrators because the specific types of activities and business processes that you implement will no doubt be influenced by these. For example, think about how differently a university operates compared to a bank. Both operate under very different rules and regulations, have very different business goals, and serve very different customers. These types of industry factors heavily influence the way a business operates and also the way Salesforce is used and administered.
What are the skills needed to be a Salesforce admin?
An effective Salesforce Admin will proactively apply their knowledge, skills, tools, and techniques to activities aimed to meet business goals and needs. There are many varied and different skills associated with project management. However, here are the six most important ones for a Salesforce Admin: 1 Leadership 2 Task management 3 Scheduling 4 Quality management 5 Planning 6 Execution
Why is technical skills important in Salesforce?
Technical skills are important for Salesforce Admins as they will help you work more efficiently within your organization, especially when navigating a complex task or project. As a Salesforce Admin, you’ll want to develop expertise in areas such as database management, security, and compliance.
Why is field customization important in Salesforce?
Field customization is also another large part of data management because it allows you to tailor your Salesforce instance to your own unique business requirements. Security — Once you’ve set up processes to manage your data, you need to ensure measures are put in place to protect your customer and business data.
Learning Objectives
Describe what a Salesforce admin does. List the skills that Salesforce admins use in their work. Explain how Salesforce business users can empower their admins.
What Is a Salesforce Admin?
Works with stakeholders to define processes and customize the Salesforce Platform
Required Skills
Automation: create/maintain processes to facilitate completion of repetitive tasks
Key Activities
Business Needs Analysis: Analyze processes along with stakeholders/users to make informed decisions that increase business efficiency and ensure users have the best experience possible.
Salesforce Users Can Empower Their Admins
Recognize that the admin is the Salesforce expert: When stakeholders request new features, they should seek out the admin’s advice and acknowledge the admin’s expertise.
Resources
These notes were taken while studying using Salesforce's free self-learning portal, Trailhead .
Learning Objectives
What Is A Salesforce Admin?
Required Skills
- Here are the Salesforce skills (think of these as technical skills) an admin should have. 1. Automation- Create and maintain processes to complete repetitive tasks. 2. User management- Create and assign users, work with permissions and licenses, delegate users, and more. 3. Data management- Direct how data is stored, collected, reviewed, and used. 4. Security- Protect the b…
Key Activities
- What does a Salesforce admin actually do? There are a few tasks that admins typically accomplish every day in their role. Business needs analysis.Admins analyze processes along with stakeholder and user needs to ensure they’re giving users the best experience possible. This analysis helps them make informed decisions that increase business efficiency. Research.Admi…
Salesforce Users Can Empower Their Admins
- The success of a Salesforce implementation doesn’t depend on the admin alone. Users, executive sponsors, and other stakeholders also play a role. Here are a couple of ways that organizations can support admins and help them be most effective. Recognize that the admin is the Salesforce expert.Admins work in Salesforce every day, and they know the in...
Get The Scoop on The Salesforce Admin Role
- If you’re wondering what a career as a Salesforce admin looks like, check out the Salesforce Administrator Careers page. This is a good place to start exploring the admin role, and pursuing a career as a Salesforce admin. Consider joining the Salesforce Admins community, where you can ask questions and learn from others. And check out the Salesforce Administrator certification, w…
Resources
- Trailhead:Salesforce Administrator Careers Page
- Website: Salesforce Admins
- Salesforce Trailhead Certification: Administrator