Slaesforce FAQ

does salesforce community require a license

by Roel Ryan Published 2 years ago Updated 2 years ago
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A community license works like a standard Salesforce internal license. External users with a member-based license (that is, a license that is assigned to a specific user) are able to access a community as many times as they want. However, external users do not have access to the internal org.

You must have an active community license in your org to use the Archive Site functionality. You can have up to 100 Experience Cloud sites in your Salesforce org. Active, inactive, and preview sites, including Lightning Platform sites, count against this limit.

Full Answer

How to setup Salesforce community?

  • Click Preferences.
  • Check the following boxes: General Show nicknames Give access to public API requests on Chatter Show all settings in Workspaces Experience Management Allow members to flag content Enable setup and ...
  • Uncheck the following boxes: General Enable direct messages Experience Management Show number of people discussing suggested topics

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How much does Salesforce cost per license?

Salesforce Cost for Platform

  • All Employee App Starter features included
  • Custom app development – 110 objects per user
  • App development with Lightning
  • Customizable Reports and Dashboards
  • Assets and work orders
  • Employee Cases
  • Native Collaboration
  • Salesforce Identity
  • Integration via real-time APIs

What can a Salesforce community do?

Salesforce organizations contain valuable information about partners, solutions, products, users, ideas, and other business data. Some of this information would be useful to people outside your organization, but only users with the right access and permissions can view and use it.

What are the different types of Salesforce licenses?

  • User Licences.
  • Feature Licences.
  • Permission Set Licences.

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What are the limitations of Salesforce communities?

Maximum Number of Communities Limit You can Create up to 100 communities in your Salesforce org. Active, inactive, and preview communities, including Force.com sites are also counted in this limit.

How much does Salesforce community cost?

Salesforce Communities pricing: Customer Community: $2 per login or $5 per member/month. Customer Community Plus: $6 per login or $15 per member/month. Partner Relationship Management: $10 per login or $25 per member/month.

Can a community user own an account Salesforce?

Community Users who have the Customer Community Plus license are allowed to create accounts.

What is Salesforce customer community plus?

Customer Communities licenses allow you to collaborate with customers, on things like support cases and account administration. Customer Communities Plus is aimed in the middle, at more robust customer collaboration and exposure of many more Salesforce objects and the sharing model.

What is a Salesforce community license?

A community license works like a standard Salesforce internal license: external users with a member-based license (that is, a license that is assigned to a specific user) are able to access a community as many times as they want. However, external users do not have access to the internal org.

Is Salesforce communities the same as community cloud?

The Experience Cloud platform enables users to build more than just communities, but build forums, portals, help centers, sites, and mobile apps to manage your organizations' content.

How community user is created?

From Setup, in the Quick Find box, enter Profiles , then select Profiles. On the Profiles page, click Clone next to the Customer Community Login User, the Customer Community Plus Login User, the Customer Community Plus User, or the Customer Community User profile. Enter a name for the cloned profile and save.

How do I enable customer community in Salesforce?

To enable community in Salesforce go to setup -> Build -> Customize -> Communities and click on settings. and check enable communities check box and enter your domain name and save it.

Who sees what Salesforce community?

Standard Salesforce user sees records that they own, and records that they have access to (based on sharing rules) across all sites and their internal org.

What does community license mean?

Community License means a limited license that may be granted to an individual End-User (defined below), entity, or organization, and that is subject to the significant limitations on use set forth in Section 4.2(l).

What is the difference between customer community and customer community plus?

Customer Community – Business-to-consumer communities with large numbers of external users. Enable customer self-service, extend business processes, and build deeper customer relationships. Customer Community Plus – Business-to-business communities for support and non-sales scenarios, such as eCommerce.

What is the difference between customer community and partner community?

Customer Community – allow your customers (B2B and B2C) engage with both your organisation and other customers via an online portal. Partner Community – give your resellers, distributors, brokers limited access to your Salesforce to pass you leads and work on deals with your sales team.

What is a community member based license?

A community member-based license is similar to a standard Salesforce internal license. External users who have member-based licenses can have access to a community multiple times. But, they do not have access to internal organizations.

What is a commerce portal?

Commerce portals are for the custom digital experience to engage any external users, like brand engagement and customer loyalty. It provides limited access to CRM objects and can be used with personal accounts.

How much is Customer Community Plus?

On the other hand, Customer Community Plus is available for $6/ login or $15/ member on a monthly basis. In addition, to the above features in Customer Community Plus, you get the below features.

Why is Salesforce community important?

Salesforce communities can be a huge boost for any business because it allows you to connect with your partners, customers and internal team in a curated and functional way. You can connect your Salesforce org, define exactly what data will be shown to users of the community and custom tailor it to your use case, sales, customer support, ...

How many licenses are there for a community?

There are actually 6 different licenses for external community users:

What is Salesforce Community Cloud?

Salesforce Community Cloud is an online social platform from Salesforce that enables companies to connect customers, partners, and employees with each other and the data and records they need to collaborate.

What is customer community license?

Customer Community licenses are used for B2C interactions with a huge number of customers that need access to Cases and a knowledge base.

Why do companies create online communities?

Such communities help generate new ways to connect with potential customers and buyers, provide effective customer service and complete access to information may be required to successfully use a company’s products or services. That, as a result, positively influences shopping behavior and builds trust in the brand.

Is creating an online community expensive?

At first, the idea of creating an online community may sound like an expensive venture and a rather complicated task; but after you consider the advantages it provides and how easy it can be with Salesforce, you will change your mind.

Can you use community pages without a license?

It’s worth mentioning that members still have some level of access even without acquiring a Community license. For instance, guest users have access to community pages that are publicly available (like a public knowledge base) to find and read content, review knowledge articles, and perform tasks that don’t require them to log in. But acquiring a community license also allows you to create external profiles (beyond the guest user profile) to access Communities.

What is a member based Salesforce license?

Member-Based – This license type is much like other standard Salesforce license types. It’s generally a higher fixed monthly amount per license, and the user assigned with it can log in as many times as they want to.

What is Salesforce Gold Partner?

As a Salesforce Gold Partner, we love to work with the whole gamut of Salesforce solutions. In particular, many of our technical consultants specialize in Marketing Cloud, Sales Cloud and Communities (among other things).

How many communities can an org have?

While each Org can have up to 100 communities, each with their own unique aliased domain name, the Org itself will have a default domain name that it uses for the base URL for all communities. This is a *.force.com domain like businessname.force.com.

Do you need to include permissions in a change set?

Deploy profiles and permission sets with the components. As with Custom fields and Objects, if you want permissions to come along, you’ll need to include those Profiles in the Change Set or Package, too.

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