Slaesforce FAQ

does salesforce enterprise come with einstein

by Consuelo Walsh Published 3 years ago Updated 2 years ago
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AI for Admins: Freemium Einstein Features Included with Your Salesforce Edition. If you haven't explored Einstein features in your Salesforce org yet, now is the time! There are a ton of free features available to help you and your users, no matter what your use case is.Dec 15, 2020

How to use Salesforce everyday?

Salesforce is extremely user friendly and once you get familiar with it, you can start getting creative in using some of the more advanced capabilities. 1. Check out Trailhead. Salesforce offers modules that are accessible and free to anyone who visits the Trailhead website. These modules are fun, interactive, and extremely informative for anyone that wants to learn Salesforce for the first time; or even long time Salesforce users who want to learn a new feature or brush up on their skills.

How much does Salesforce CRM cost?

Salesforce Cloud Essentials. $25 per user per month. Because you are billed annually, your minimum upfront cost is 25 x 12 = $300 (for a single user) Because you can only have up to 10 users at this price, your maximum upfront cost is 10 x 300 = $3,000 (for 10 users)

What is Sales Cloud Einstein?

Sales Cloud Einstein is one of the best AI-powered tools which provides guidance, prediction, automation, forecasting, scoring, prioritizing, and managing your contacts, leads, opportunities, and customers. Its various Einstein tools help you to convert more and more deals faster at every step of the sales journey.

What is Einstein Sales Cloud?

  • Sales Cloud Einstein is available only to users with standard Salesforce licenses.
  • When you purchase Sales Cloud Einstein, Salesforce installs two packages in your org, SalesforceIQ Cloud and Sales Insights. Each package adds an associated integration user and profile. ...
  • Platform encryption isn’t currently supported with Sales Cloud Einstein.

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Is Einstein included in Salesforce?

Salesforce's AI product, Einstein, is now available across the company's core cloud products, as part of its spring 2017 product release. Upgrades include Einstein Vision, which brings image recognition software into the Salesforce suite of products.

Is Einstein Analytics free with Salesforce?

The Einstein Analytics trial experience gives you a chance to explore features and more, free for 30 days.

Is Einstein included in Salesforce sales Cloud?

Many Sales Cloud features use artificial intelligence and machine learning....Einstein Features in Sales Cloud.FeatureWhere it appearsWhich licenses include itEinstein ForecastingLightning Experience Salesforce Classic Salesforce AppSales Cloud Einstein Note Collaborative Forecasts and forecast hierarchy must be enabled.12 more rows

What is Salesforce Einstein called now?

Tableau CRMEinstein Analytics Is Now Tableau CRM.

How much does Einstein discovery cost?

$75 per userEinstein Discovery is priced at $75 per user, per month. Custom Einstein Analytics Apps are available for a starting price of $150 per user, per month.

How do I enable Einstein analytics in Salesforce?

0:221:30How to Enable Tableau CRM (Einstein Analytics) | SalesforceYouTubeStart of suggested clipEnd of suggested clipFirst you'll need to access setup. From here search for analytics and click on getting. Started.MoreFirst you'll need to access setup. From here search for analytics and click on getting. Started. Click enable analytics to turn on Einstein analytics.

Does Salesforce Einstein cost extra?

The AI-powered features available in your Salesforce Edition Here are the Einstein features that are included for free in each of our products.

Is Einstein included in Service Cloud?

Service Cloud Enterprise Edition or above includes Einstein Article Recommendations. The Service Cloud Einstein SKU adds the Einstein Next Best Action, Einstein Case Classification, Einstein Case Routing and Service Analytics app features to the Service Cloud app.

How do I enable Einstein's sales Cloud?

Setup EinsteinCreate a permission set.From the License drop-down list, select Sales Cloud Einstein.Click Save.Click App Permissions.Enable app permissions for Einstein features.Assign the permission set to users.

Who uses Salesforce Einstein?

Companies using Salesforce Einstein Analytics for Artificial Intelligence Marketing include: McKesson Corporation, a United States based Healthcare organisation with 70000 employees and revenues of $231.05 billion, Mercedes-Benz Group, a Germany based Automotive organisation with 172425 employees and revenues of ...

Is Salesforce Einstein any good?

Salesforce Einstein is an excellent example of how companies in the digital world can use artificial intelligence to make human workers more productive.

Is Einstein analytics and Tableau CRM same?

Tableau CRM is a self-service data visualization and business intelligence (BI) platform that integrates Salesforce data with external data. Formerly known as Einstein Analytics, this product boasts some of the most powerful data analysis capabilities in the market.

Work better with Einstein as your smart assistant

Help your employees get more done in a shorter amount of time with intelligent case classification, next best actions, and recommendations.

Deliver faster, more personalized customer service

Use smart bots to answer common customer questions so your agents can address more complex cases.

Learn more about how to use AI to reach your goals

Discover AI use cases for sales, marketing, commerce, finance, service, and human resources.

Einstein Discovery

Boost productivity and discover relevant patterns in all your data, whether it lives in Salesforce or outside. Find simple AI insights and recommendations to tough problems. Then, take action on your findings without ever leaving Salesforce.

Einstein Prediction Builder

Predict business outcomes, such as churn or lifetime value. Create custom AI models on any Salesforce field or object with clicks, not code.

Einstein Next Best Action

Deliver proven recommendations to employees and customers, right in the apps where they work. Define recommendations, create action strategies, build predictive models, display recommendations, and activate automation.

Einstein Language

Understand how customers feel, automatically route inquiries, and streamline your workflows. Build natural language processing into your apps to classify the underlying intent and sentiment in a body of text, no matter what the language.

Einstein Bots

Easily build, train, and deploy custom bots on digital channels that are connected to your CRM data. Enhance business processes, empower your employees, and delight your customers.

Einstein Vision

See the entire conversation about your brand on social media and beyond. Use intelligent image recognition in your apps by training deep learning models to recognize your brand, products, and more.

Frequently asked questions (FAQ)

Learn more about what Salesforce Einstein is and why it’s different than anything you’ve seen before. Find out how it makes everyone in your organisation smarter. And discover how you can start using it in your sales, marketing, service, and IT today. More questions? Just ask.

Getting Started

Salesforce Einstein is the first comprehensive AI for CRM. It’s an integrated set of AI technologies that makes the Customer Success Platform smarter and brings AI to trailblazers everywhere.

Pricing

Salesforce Einstein is available through our cloud products. Please contact your account executive for pricing.

What you can do with Salesforce Einstein

You might be asking yourself, “What do the different Einstein products allow me to do?”

The AI-powered features available in your Salesforce Edition

Here are the Einstein features that are included for free in each of our products. Use this table to understand exactly what’s included in each edition, and click the links in the Feature column to explore how to implement those features in your Salesforce org.

Get more predictive about your business and customers

Machine learning uses past data to predict what will happen in the future with minimal programming.

Extract meaning from every piece of text

Use natural language processing (NLP) to find linguistic patterns you can use to answer questions, respond to requests, and identify conversations about your brand across the web.

Get the full picture of your products and brand

Computer vision includes visual pattern identification and data processing to track your products and brand, recognise text in images, and more.

Engage with your data hands-free and build deeper relationships with customers

Automatic speech recognition translates spoken language into text. And Einstein takes it a step further, by putting that text into the context of your business.

What is Salesforce Einstein?

Salesforce Einstein is an integrated set of technologies that brings the power of AI to all Salesforce products, allowing for more personalized and predictive experiences that will display your company as more professional and attractive to your customers.

How does Einstein's sales cloud work?

In Sales Cloud, Einstein allows you to significantly increase profit rates by identifying and prioritizing those leads and sales opportunities with the greatest chances of success. In addition, you can reduce the time spent on data capturing by automating this task and increase your efficiency. Finally, you can analyze sales cycles and reveal trends.

What is Einstein prediction?

Einstein Prediction Builder is a point-click assistant that, quickly and easily, allows you to make custom predictions on your non-encrypted Salesforce data.

What is Einstein Discovery?

Einstein Discovery enables you to gain complete insight into the relevant patterns of all the data in your company, whether encrypted or not, to make “customer attrition” predictions.

What are the advantages of using AI in a system?

The advantages offered by using AI in any system are obvious: automation of learning processes, increased productivity, decreased errors, etc. Salesforce Einstein, since its launch in 2016, has proven to be a very useful tool that you can use to support and increase the performance of your business. Next, we will show you what is Salesforce Einstein and what benefits it can bring to your business.

What is Einstein bot?

Einstein Bots. It uses Natural Language Processing (NLP) to provide instant help to customers by answering common questions or gathering information. It natively Einstein Voice makes it easy for anyone in your organization to interact with Salesforce. Using the Einstein Voice Bots, this interaction can be done by using your voice.

How does AI help in the service cloud?

In Service Cloud, AI increases “call deflection” (tho se that do not have to be attended by a service agent, but rather are answered automatically), as it solves the most routine requests from customers in real time through the web or mobile messaging. It provides agents with prediction tools and automatically files fields on incoming cases. It also automates case classification and generates recommendations. Additionally, it promotes personalized and immediate attention to each client.

What is Salesforce Einstein?

An artificial intelligence solution that helps businesses utilize machine learning and NLP technology to conduct predictive analytics.

Salesforce Einstein Pricing Overview

They do not have a free version. Salesforce Einstein does not offer a free trial. See additional pricing details below.

Deployment & Support

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