The Salesforce Acceptable Use Policy covers, of course, how its software can be used and where its use is precluded. That includes things like using the platform for gambling, mining bitcoins, multi-level marketing, spamming via email, sending defamatory, profane, abusive, violent, etc., material, using the technology for racial profiling, discrimination and so on.
Full Answer
What is Salesforce’s Compliance Policy?
Trust and success of our customers are the highest priorities for salesforce.com. Compliance plays a key role in achieving these goals. We are committed to not only abide by the laws and regulations that apply to us as we conduct business around the world, but to be a leader in the areas of compliance and ethics.
Does Salesforce classic have accessibility features?
IMPORTANT: Accessibility features in Salesforce Classic are no longer maintained or enhanced. We recommend that you instead use Lightning Experience, which offers the latest accessibility features. Salesforce.com supports its customers and partners by making itself available to review these VPATs and our product features.
What is Salesforce’s disability inclusion policy?
At Salesforce, our core values are trust, customer success, innovation, and equality. We believe that by making technology more accessible, we’re helping create a future with greater opportunity and equality for all. Disability inclusion is fundamental to this belief, and we recognize that inclusion fuels innovation.
What is the new privacy statement for Salesforce?
Salesforce Privacy Statement, effective as of May 24, 2019. At Salesforce, trust is our #1 value. This Salesforce Privacy Statement ("Privacy Statement") describes our privacy practices for the activities set out in this Privacy Statement.
What is Salesforce SLA?
A service-level agreement (SLA) is a commitment between you and your customer. With Service Cloud, you can manage your service-level agreements with service contracts, entitlements, milestones, and assets. Set Up and Manage Entitlements and Milestones. Give your customers the level of support you've promised them.
How do I use a contract object in Salesforce?
Customize Salesforce to handle your internal contract management process....Show a Contract on Opportunity or Quote DetailsFrom Setup, at the top of the page, select Object Manager.In the object management settings for opportunities or quotes, click Contract in the fields area.Click Set Field-Level Security.More items...
Does Salesforce offer an SLA?
NO SERVICE LEVEL AGREEMENT (SLA) Salesforce.com does not offer a service level agreement.
Can Salesforce manage contracts?
Salesforce document automation helps legal and business users to create and manage contracts in one system of record. Sales and legal teams tend to be focused on different parts of the contract lifecycle in Salesforce. The pre-signature stage of a contract lifecycle is usually a sales team's focus.
What countries are Salesforce not allowed to use?
laws: Crimea, Republic of Cuba, Islamic Republic of Iran, Democratic People’s Republic of Korea, and the Syrian Arab Republic. Salesforce's Encryption Registration Number (ERN) is R100423.
What is Salesforce export compliance matrix?
It is a list of our products and features with respective Export Control Classification Numbers (ECCNs) and eligible license exception information, per the United States Department of Commerce, Bureau of Industry and Security, Export Administration Regulations.
Can Salesforce be exported?
Salesforce products and services may not be exported, re-exported, or transferred if for use directly or indirectly in any prohibited activity described in Part 744 of the U.S. Export Administration Regulations, including certain nuclear, chemical or biological weapons, rocket systems or unmanned air vehicle end-uses.
Does Salesforce have a warranty?
Salesforce makes no representation or warranty as to the accuracy or reliability of the classifications listed in this export compliance matrix. Any use of such classifications by the user, is without recourse to Salesforce and is at the users’ own risk.
What are Organization-wide defaults and sharing rules?
Organization-wide defaults and sharing rules determine what data is private and what data is shared with other users. These settings come in handy when working across a large team with varying data security needs
What is permission set?
Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.
Product Accessibility Status
At Salesforce, our core values are trust, customer success, innovation, and equality. We believe that by making technology more accessible, we’re helping create a future with greater opportunity and equality for all. Disability inclusion is fundamental to this belief, and we recognize that inclusion fuels innovation.
Archive: Salesforce Classic ACRs
IMPORTANT: Accessibility features in Salesforce Classic are no longer maintained or enhanced. We recommend that you instead use Lightning Experience, which offers the latest accessibility features.
What is a permission set in a profile?
In Profiles? In Permission Sets? Use profiles and permission sets to grant access but not to deny access. Permission granted from either a profile or permission set is honored. For example, if Transfer Record isn't enabled in a profile but is enabled in a permission set, she can transfer records regardless of whether she owns them.
Can a user have multiple permissions?
Every user is assigned only one profile, but can also have multiple permission sets. When determining access for your users, use profiles to assign the minimum permissions and access settings for specific groups of users. Then use permission sets to grant more permissions as needed. This table shows the types of permissions ...
Is Salesforce willing to discuss terms of contract?
In essence: negotiate, negotiate, negotiate. The good news here is that Salesforce is willing to discuss some terms of the contract, upfront at least. But once you’ve signed, you’re at the mercy of Salesforce’s legal team.
Does Salesforce have a warranty?
There are no warranties —express, impli ed, or otherwise.
Can you change seat count in Salesforce?
Salesforce won’t let you change your seat-count during a term. Salesforce has a complex pricing system that changes based on the functions made available and the number of users accessing the software, which gives their sales reps plenty of leverage to upsell you.
Does Salesforce have a solution?
Salesforce seems to have a solution to almost every business need, from sales and marketing to finance. Such a huge line of products is a lot for any sales representative to know inside and out, though you certainly hope they do. Being sold the right solution at the right size for your business is the very least of what a customer should expect from a company.
Does Salesforce include developers?
Your subscription price doesn’t include the cost for developers. It’s common to customize a Salesforce product into the exact solution your business needs to execute certain tasks. Salesforce typically farms out this customization process to third-party developers, which can quickly overtake your budget.
Can Salesforce integrations be cancelled?
Your integrations could be canceled at any time. For some teams, software integrations are invaluable. It may even be the case that a business chooses Salesforce over a competitor because of how Salesforce integrates with certain third-party tools that are essential to the operation of their business.
Is Salesforce a bad CRM?
It always pays to read the fine print—especially when it comes to Salesforce contracts. While Salesforce remains the most well-known name in CRM software, their billing practices, one-sided contracts, and minimal user support can make them a bad fit for small businesses. Many Salesforce customers have encountered substantial financial hardships ...
