Slaesforce FAQ

does salesforce have its own data centers

by Miss Clarissa Renner Published 2 years ago Updated 2 years ago
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Salesforce has its own data centres across the world that service some customers running on the core platform (Sales, Service, Experience Cloud, etc).Aug 2, 2021

How many Salesforce data centers are there?

Salesforce has nine internally-managed Data Centers in the following metropolitan areas: In addition, there are a small number of instances served from Amazon Web Services (AWS) Cloud infrastructure in Canada and Australia. These instances are located in two separate Availability Zones within each respective country.

Is Salesforce Lightning platform run on Salesforce own cloud or datacenters?

The “core” platform, called Lightning Platform is hosted on own/run Salesforce datacenters. So we can say that Yes, this product, Lightning Platform, is run on Salesforce own Cloud or datacenters. Salesforce hosts these clouds in several datacenters around the world to comply with several data residency and other privacy and security standards.

What is Salesforce's role in the Microsoft cloud?

Salesforce, as a CRM software-as-a-service provider, has hosted its customers' data about their customers in its own cloud for years. Over the years that has spared enterprises a lot of worry about managing data centers and network infrastructure. Salesforce will adopt Microsoft's cloud, as the companies cozy up again.

Where does Salesforce host its hardware?

Including for the Salesforce “core” Lighting Platform, Salesforce hosts its hardware on third party facilities: the building, and the physical connections (electricity, access to internet, cooling, etc), all the physical construction and maintenance of the data center is outsourced.

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How many data centers does Salesforce have?

9 regional data centersSalesforce has only built out 9 regional data centers (10 if you include a San Jose PoP that as far as I can tell doesn't house any production instances).

Does Salesforce own its data centers?

Salesforce added that it runs its own data centers too, but IaaS providers are a help with flexibility and meeting in-country data privacy requirements. Salesforce is simply executing what every enterprise needs to leverage: A multi-cloud environment if only to prevent being hosed by incumbent vendors.

Where are Salesforce data Centres?

As we continue to expand and improve our global infrastructure presence, we recommend customers build their applications free of specific data center requirements to support a seamless Salesforce experience. Washington DC, United States (USA): Washington DC North. Washington DC South.

Does Salesforce have its own servers?

Salesforce talked about its own back-end infrastructure and revealed that all of Salesforce.com runs on only about 1,000 servers. And that is mirrored, so it is really only 500. Think about that for a minute.

Does Salesforce run in AWS?

Many Salesforce products run on AWS. In addition, Salesforce customers can build on AWS to extend their Salesforce capabilities. Whether you are simply using Salesforce SaaS applications that run on AWS, or leveraging AWS to extend Salesforce capabilities, this collaboration provides a multitude of benefts.

Is Salesforce AWS or Azure?

Salesforce has used AWS as its primary public cloud provider.

What database is Salesforce built on?

Oracle DatabasesSalesforce also utilized PostgreSQL and a few other languages, but the majority of its platform runs on Oracle Databases.

Does Salesforce store data in a cloud?

What is Salesforce Data Storage? Salesforce is a popular cloud software among companies for customer relationship management (CRM).

Does Salesforce still use Oracle database?

Since Marc Benioff founded the company 20 years ago, Salesforce has run its business on the Oracle Database.

How is Salesforce data stored?

The Salesforce Database In a relational database, data is stored in tables. Each table is made up of any number of columns that represent a particular type of data (like a date or a number). Each row is a group of related data values. Essentially, a database is like a spreadsheet.

Which server is used by Salesforce?

Nginx (pronounced as "engine X") is a lightweight open source web server developed by Igor Sysoev. Envoy Proxy is a proxy server designed for large service-oriented architectures. Heroku provides a cloud platform for applications and websites. Salesforce is a US-based provider of cloud-based software.

Is Salesforce hosted on Azure?

Salesforce will deploy its Marketing Cloud service on Microsoft's Azure public cloud infrastructure. Salesforce already uses Amazon Web Services, and the company announced plans to use Google Cloud Platform in 2017.

Is Salesforce a public cloud?

Salesforce has officially named Amazon Web Services its preferred public cloud infrastructure provider, the two companies announced Wednesday. The San Francisco-based cloud software provider is planning an international expansion, and the deal with AWS is part of the infrastructure strategy for that expansion.

Does Salesforce use AWS?

Salesforce's other services, including Marketing Cloud Social Studio, Heroku, and SalesforceIQ, also run on AWS, according to the announcement, and it is now planning to extend its use of Amazon's cloud to its core services, including Sales Cloud, Service Cloud, App Cloud, Community Cloud, and Analytics Cloud, among others.

Data-Driven Data Centers

Behind every cloud service, there is one or more data centers that support it and ensure customer trust. In this post, I’m going to unveil the mystery of the data center operations. What’s more, I’ll use data centers as an example to show you how to build a data-driven feedback loop that optimizes trust, agility and cost in operations.

Background

As listed in this article, this map shows the locations of the data centers we manage around the world, currently 9 and still growing. Like public cloud providers, we share a lot of technical challenges in data center operations. Unlike them, a lot of services we provide are infrastructure instead of public cloud services.

Challenges

However, managing data centers to meet company goals for all of the three areas of trust, agility and cost simultaneously has many challenges. To give a few examples:

Areas of Interest

In order to make our data centers more cost efficient, more agile, and more trustworthy, we reflected on our specific areas of interest and grouped them into four areas.

When did Salesforce buy Slack?

On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. In February 2021, Salesforce announced that CFO Mark Hawkins would be retiring from his position after six years of working for the company, retaining however a position as CFO emeritus until October.

How much revenue does Salesforce have in 2019?

For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year.

Why did Salesforce reject donations?

The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 philanthropic donation from Salesforce because the company has contracts with U.S. Customs and Border Protection. The executive director of Raices, Jonathan Ryan, tweeted that "When it comes to supporting oppressive, inhumane, and illegal policies, we want to be clear: the only right action is to stop" in reference to the rejected donation. Salesforce CEO Marc Benioff responded in an official statement that the company's employees "don't work with CBP regarding separation of families. CBP is a customer & follows our TOS. We don't have an agreement with ICE. I'm Proud of the Men & Women who protect & serve our country every day & I'm Proud of our Ohana ."

What are the tabs in Salesforce?

Salesforce users can configure their CRM application. In the system, there are tabs such as "Contacts," "Reports," and "Accounts." Each tab contains associated information. Configuration can be done on each tab by adding user-defined custom fields.

Is Salesforce a tax avoidance company?

Tax avoidance. In December 2019, the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who "paid an effective federal tax rate of 0% or less" in 2018, as a result of the Tax Cuts and Jobs Act of 2017.

Does Salesforce use Solaris?

The company uses the Momentum platform from Message Systems to allow its customers to send large amounts of email.

When was Oracle founded?

The company was founded on February 3, 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company, and was launched publicly between September and November 1999.

1. Salesforce Platform

Salesforce has its own data centres across the world that service some customers running on the core platform (Sales, Service, Experience Cloud, etc). Salesforce uses AWS in regions where they don’t have their own data centres (eg. in Canada, India, Australia).

2. Salesforce Einstein

Most of the Einstein product ‘family’ uses AWS to host your data, including Einstein Predictions, Engagement Scoring, Einstein Bots, Object Detection, Language, Einstein Vision, Pardot Einstein, Account Insights, Opportunity Scoring, Lead Scoring, Article Recommendations…and the list goes on.

3. Einstein Activity Capture

Salesforce claims EAC is the future of email integration “our long-term solution for syncing contacts and events”.

4. Heroku

Heroku, Salesforce’s PaaS (Platform as a Service), runs on top of AWS which simplifies infrastructure management for you.

5. Service Cloud Voice

Service Cloud Voice uses Amazon Connect as its telephony infrastructure, including advanced routing capabilities, language processing, voice or call recording transcription and storage in the AWS S3 bucket.

6. Salesforce Private Connect

Salesforce Private Connect is a paid add-on that allows you to connect to your own AWS instance in a secure, point-to-point way. This doesn’t go over the internet, but instead, directly between Salesforce and AWS servers.

7. Government Cloud Plus

Government Cloud complies with the strict FedRAMP regulations. The ‘standard’ version of Government Cloud runs on Salesforce infrastructure and maintains FedRAMP ‘Moderate Authority to Operate’ (along with other requirements).

2. What does Salesforce do?

Bet Astro wishes they had a nickel for every time this question came up. The company has evolved and grown so much since it was founded in 1999 — and as its size and scope have increased, so has the complexity of this answer.

3. How much information does Salesforce process in 24 hours?

Salesforce brings companies and customers together. In other words, it powers trillions of business-to-business (B2B) and business-to-consumer (B2C) interactions.

5. Where does Salesforce operate around the world?

Salesforce operates in 84 cities, with 110 offices around the world. There are eight Salesforce Towers currently (in Atlanta, Dublin, Indianapolis, London, New York, Paris, San Francisco, and Tokyo) with another two in development (Salesforce Tower Sydney and Salesforce Tower Chicago).

6. How tall is the Salesforce tower in San Francisco?

1,070 feet. Opened in 2018, the Salesforce Tower in San Francisco is 61 stories and 1.4 million square feet of office space.

7. How diverse is Salesforce?

Last year, Salesforce set a goal to have 50% of its U.S. employees from underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans)by 2023.

8. How much has Salesforce spent to ensure equality in employee salaries?

Salesforce has spent $16 million to date to ensure equal pay for equal work among its global workforce. In 2015, the company committed to investigating and addressing any gender pay gaps.

9. How is Salesforce a sustainable company?

In 2021, Salesforce achieved net zero across its full value chain and reached 100% renewable energy. This means Salesforce has purchased enough renewable energy to match all electricity it uses globally.

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