Slaesforce FAQ

does salesforce iq create files or attachments

by Alejandrin Dooley II Published 3 years ago Updated 2 years ago
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Salesforce is currently transitioning to the use of Salesforce Files for their file management system. Because of this, many FormAssembly users are also transitioning to Salesforce Files, rather than creating Attachment records. An Attachment record in Salesforce is a record of the Attachment Object which is then associated with a parent record.

Full Answer

Is it possible to create files instead of attachments in Salesforce?

If your code creates Attachments programmatically, you should change the code at some point to create files instead of attachments. Creating files programmatically is not as straightforward as creating Attachments. W e have several objects that represent Files in Salesforce:

What are Salesforce files and how do they work?

Salesforce Files allow you to “put documents, videos, or presentations at the center of sales, service, and marketing. Accessible from anywhere, files are always current to increase productivity and the reuse of valuable assets.” ( Salesforce Files Overview)

How to upload attachments to a Salesforce record?

Upload attachment A to a specific record 2. Activated “Files uploaded to the Attachments related list on records are uploaded as Salesforce Files, not as attachments.” in customize -> salesforce files -> general settings, as it’s recommended in the alert. 3. Upload attachment B to the same record – which now is stored as a file

Can I convert email attachments to Salesforce files in Lightning?

In Lightning regardless of whether the feature is on or off, uploading a document in the Notes and Attachments related list will still result in the document being added as a Salesforce File. This feature will not convert email attachments in the Salesforce Classic UI.

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Can Salesforce email send attachments?

You are still able to attach files from your computer directly to individual emails sent from Salesforce using the 'attach file' button on the email form.

Where does Salesforce store email attachments?

Files attached to emails and events can be saved in Salesforce as Content documents (Files) or as Attachment objects, the former being the default way. In either case the files are stored in Salesforce under Notes & Attachments of the primary associated object(s).

Where are Salesforce attachments?

Attachments appear in the Notes & Attachments Related List. Salesforce Files use ContentVersion records which are then associated with a parent record. Files appear in the Files Related List on the parent record. If you would like to use Attachments, you can continue reading this help document!

Can Salesforce Marketing Cloud send attachments?

Marketing Cloud tracks email with attachments in the same manner as normal email messages for opens, clicks, bounces, and similar information.

What is the difference between attachments and files in Salesforce?

Files need to upload, store, find, follow, share, and collaborate on Salesforce files in the cloud. Attach files to records from the Attachments related list on selected detail pages. We can upload a file and store it privately until you're ready to share it. We can share the files with groups, users, etc.

How does Salesforce store attachments?

To connect “Files” and “Notes and Attachments”, go to the Salesforce Files General Settings, and turn on “Files uploaded to the Attachments related list on records are uploaded as Salesforce Files, not as attachments.” This ensures that even when users upload files via the old Notes and Attachments related list in ...

How do I create an attachment object in Salesforce?

0:439:02How to Customize Salesforce "Attachments" - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo I'm going to show you how to do that real quick. So first we're going to do is we're going toMoreSo I'm going to show you how to do that real quick. So first we're going to do is we're going to create a custom object. And we're going to actually enable that object for attachments.

What are notes and attachments in Salesforce?

In Salesforce, Notes and attachments are used to enter some comments or add external documents along with the Salesforce records. Notes in Salesforce provide the functionality to enter some text which are not mentioned in other fields. Attachments on the other hand, are external documents attached to a record.

How do I organize files in Salesforce?

On the Files tab, organize and access your files. Browse, search, and share external files right from Salesforce. Store files without attaching them to records. Organize, share, search, and manage all types of files within your organization.

What is AMPscript Salesforce?

AMPscript is Marketing Cloud's proprietary scripting language for advanced dynamic content in emails, landing pages, SMS, and push messages. While AMPscript uses basic programming concepts, you don't have to be a coder to understand AMPscript functions and to use it in your emails.

Can you send attachments in pardot?

While you can't add an attachment to a Pardot email, you can include links to your Pardot-hosted content files in the email. A benefit of this method is that Pardot-hosted file downloads appear in a prospect's activities. If use Salesforce Engage, you have the ability to attach files to Engage emails.

How do you CC in marketing cloud?

To enable CC & BCC feature in Marketing cloud, go to Setup > Feature settings > Email Studio > Email Optional Features > Enable BCC Emails. Once you have enabled, you could see the CC & BCC options in Journey Builder, Transactional Email sends, Content Builder & Triggered Emails.

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