Slaesforce FAQ

does salesforce offer on premise

by Wilfrid Hoppe Published 2 years ago Updated 2 years ago
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For the first answer: no, there's no on-premise solution. There's lots of EU, US, and Asia laws that they are compliant with, compliance with various security recommendations, including ISO 27001, PCI-DSS, etc, and many sociological and technological solutions.Jun 1, 2015

Full Answer

Is there a Salesforce on premise solution?

While products such as Salesforce.com make it simple for organizations to get up and running quickly, there is still a thriving market for on-premise vendors who can provide advanced functionality that can be adapted to support each client's best practices.

How to train your users on Salesforce?

Train users to do their jobs in Lightning Experience so they’re comfortable and productive from day one of your launch. A good starting point is self-paced training. Direct your users to Trailhead and the Learn to Work in Lightning Experience trail. The two modules in this trail are designed to show Salesforce Classic users how to switch ...

Can Salesforce be hosted on a personal server?

Using this tool, files can be continuously migrated from Notes and Attachments to personal storage server. The record of migrated file can be found in Salesforce [s FTP Attachments object. Note: Migrator and Advance Migrator supports only files attached through Notes and Attachments in Salesforce Classic mode. 1.3.

What are the pros and cons of Salesforce?

  • Low risk: Low acquiring cost and low-risk management as an organization tool.
  • Salesforce database helps in organizing and digitizing company sales records.
  • Allows customization of profiles for individual customers, and gives quick access to individual records.

More items...

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Does Salesforce do on-premise?

You can get all your Salesforce data on premise. Salesforce offers a resource center where their compliance and data security measures are outlined for clients.

What platform is Salesforce built on?

Salesforce Experience Cloud, previously Salesforce Community Cloud, is Salesforce's Digital Experience Platform built on the Customer 360.

Is Salesforce an application or platform?

Salesforce Platform is an enterprise platform-as-a-service (PaaS) solution that allows developers to build, test and resolve defects in cloud applications before deployment.

Does Salesforce work on all platforms?

Because all data and information is stored in the cloud, Salesforce is accessible from any device at any time.

Is Salesforce cloud based?

Salesforce is the leader in cloud computing, offering applications for all aspects of your business, including CRM, sales, ERP, customer service, marketing automation, business analytics, mobile application building, and much more. And it all works on the same, connected platform, drawing from the same customer data.

Is Salesforce a SaaS or PaaS?

SaaSSalesforce is the leading SaaS provider with its flagship CRM platform, available exclusively online, as well as its SaaS platforms for marketing, service, and the Internet of Things.

Is Salesforce an ERP?

Salesforce is not an ERP. Salesforce offers various business solutions, which can be integrated to enhance and support your ERP but it does not provide an ERP product. At the heart of Salesforce is its CRM — Customer 360, which is the world's #1 CRM system.

Who are Salesforce competitors?

Competitors and Alternatives to SalesforceMicrosoft.Oracle.SAP.SugarCRM.Zoho.Sage.Zendesk.CRMNEXT.

Why is Salesforce so popular?

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.

What is an advantage of the Salesforce Platform?

The Salesforce Platform lets companies have all customer data together in one place. This means companies can take full advantage of wherever the next generation of technology takes your customers and business.

What is the Salesforce Lightning Platform?

The Lightning Platform is a powerful cloud development solution that gives you the speed and ease of point-and-click app building with the flexibility of programmatic development and built in enterprise services. Build apps that are mobile, intelligent, and connected, right out of the box.

Is Salesforce a CRM?

Salesforce is one of the best CRM solutions because it helps marketing, sales, commerce, service and IT teams collaborate more effectively, even when individuals are working remotely. Salesforce offers account, contact, lead and opportunity management.

Sales

Connect teams, close more deals, and streamline your entire sales process.

Industries

Tackle your industry’s greatest challenges with a tailor-made solution.

Health

Build stronger patient and member relationships on a connected platform.

Success

Choose the right level of support to help you achieve your business goals.

Work.com

Get expert guidance, data, and solutions to help your business reopen safely.

Advisory Services

Get technical support from Salesforce architects, designers, and developers.

Get used to a lot of change. Change management needs to become an ongoing focus

With on-premise I have found that the process to get a change made to the system by your internal technology team can take several months at a minimum, to years as a matter of course.

No, the system is not perfect. But you can help perfect it

Learn how to carry weight and influence the future system functionality. SaaS is like social media in a way: it is an open community where everyone can have a say when they follow the rules and play the game right.

The vendor is motivated to keep you happy – every month!

Since SaaS licensing contracts generally come up annually, you can be very sure that your satisfaction is top-of-mind for the SaaS provider. As a businessperson, I like that. I want the vendor to stay motivated to retain my business long after the sale and I want their ear when it comes to my concerns and recommendations for improvement.

Why CRM?

With any organization, the customer should always be the prime focus. Customer Relationship Management (CRM) has three essential components:

Salesforce as Your Solution

As cloud-based software, Salesforce helps organizations connect with customers. With real-time analytics, you can track customer successes and complaints, manage customer support, track sales, spending, and performance, and gain marketing and sales strategies insights.

Salesforce Services and Pricing Plans

With extensive offerings, Salesforce has various services that are called clouds.

Add-Ons

Salesforce offers a dynamic list of add-ons that help drive growth and boost productivity. Should a company not need an unlimited plan but would like some of their tools and products offered, Salesforce offers these as add-ons to their lower-level tier products.

Hidden Costs

Every tier has its limitations in the Salesforce clouds. When choosing a plan, it is essential to know the scope and scale of your company so that you do not run into overage fees or complications from not having enough services to match your demands.

Frequently Asked Questions

Some prominent international companies that use Salesforce are Spotify, Amazon Web Services, U.S. Bank, Toyota, Macy’s, T-Mobile, Aldo, and The New York Post.

What is Salesforce Cloud?

The Salesforce Service Cloud is a CRM that supports a business’s customer support team. It helps customers get in touch with a company via email support, live chat, or phone, and then helps the customer agent find and process a resolution to the customer issue.

What is Commerce Cloud?

Commerce Cloud enables retailers to start selling online as quickly as possible. Powered by Salesforce CMS, Commerce Cloud has 100’s of out of the box features that allow B2C & B2B retailers to create amazing online experiences for their shoppers.

Is Salesforce a CRM?

Salesforce has been building industry-specific solutions for a few years now, including Financial Services Cloud, Health Cloud, and their Public Sector Cloud. Both of these solutions take Salesforce’s core CRM offering and create a specialized product that is more suited to specific industries.

Is tableau still on-premise?

Tableau still remains an off-platform solution and is more suited to analyzing data from across the business. Users do not have to have Salesforce licenses, and there is an option to have Tableau run on-premise.

Is tableau native to Salesforce?

Previously called Einstein Analytics, Tableau CRM is native to the Salesforce platform. It allows you to use Salesforce data, as well as data from external sources to embed analytics inside of Salesforce. Users have to have Salesforce licenses in order to access this data.

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