Slaesforce FAQ

does salesforce own an api software company

by Sylvia Toy Published 2 years ago Updated 2 years ago
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What can you do with Salesforce APIs?

Discover Salesforce APIs and put them to work. Salesforce Maps APIs bring the power of location intelligence, optimization, and visualization into your business applications. Make it easy to find and navigate your best opportunities.

What companies have been acquired by Salesforce?

October 1, 2019: Salesforce completed its acquisition of ClickSoftware, a leader in field service management solutions. See more. August 1, 2019: Salesforce completed its acquisition of Tableau Software, bringing together the world’s #1 CRM with the world’s #1 analytics platform. See more.

What is Salesforce platform for app development?

Salesforce Platform is the app development platform that extends your CRM’s reach and functionality. You do not have to be a developer to build apps using the Salesforce Platform. With drag-and-drop simplicity, just about anyone can create apps that automate business processes or help customers find important information.

What is Salesforce and how can it help your business?

Salesforce helps break down technology silos in your organization between departments so no matter where they are, employees in marketing, sales, commerce, service, and IT share a single customer view. This enables a deeper understanding of customers on one customer relationship management (CRM) platform.

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Does Salesforce have APIs?

As an example, Salesforce takes an API-first approach when building features on its platform. Users get many great built-in capabilities, but since no company can build the perfect, customized platform for every single user, Salesforce uses APIs.

Does Salesforce own MuleSoft?

MuleSoft has been part of the Salesforce family since 2018. We help companies achieve digital transformation by easily connecting all their business systems, including applications, data, devices, and more.

What is the API name in Salesforce?

API Field Name - The name of the field, as used programatically in Apex, or any of the APIs (Rest, SOAP, Bulk, etc). Most standard fields use the same name as the label while custom fields will show '__c' at the end for the API Name.

What company owns Salesforce?

MicrosoftSAN FRANCISCO — Five years ago, Marc Benioff negotiated to sell Salesforce, the software company he co-founded in 1999 and has run ever since, to Microsoft.

Which is better MuleSoft or Salesforce?

Employee Ratings. Salesforce scored higher in 4 areas: Work-life balance, CEO Approval, % Recommend to a friend and Positive Business Outlook. MuleSoft scored higher in 5 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Senior Management and Culture & Values.

Who owns MuleSoft?

SalesforceMuleSoft / Parent organizationSalesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management software and applications focused on sales, customer service, marketing automation, analytics, and application development. Wikipedia

How many types of Salesforce API are there?

They are REST API, SOAP API, Bulk API, and Streaming API. Together they make up the Salesforce data APIs.

How do I use API name in Salesforce?

Custom fields in Salesforce ClassicGo to Setup.Go to App Setup | click Customize.Locate the object the click Fields.Look for "API Name" column value in "Custom Fields & Relationships" section.

What is API Marketing Cloud?

The Marketing Cloud offers two APIs that share a common authentication mechanism based on OAuth 2: The REST API exposes broader access to Marketing Cloud capabilities. The SOAP API provides comprehensive access to most email functionality.

What is one benefit of Salesforce APIs?

APIs bring a similar level of predictability and reliability. They offer purpose-built connectivity that's often in context. Integrating with them is easily repeatable and scalable. And, in many cases, they involve a reciprocal exchange of value.

Does IBM own Salesforce?

IBM's planned acquisition of Waeg follows the company's purchase this year of leading U.S. Salesforce consultancy specialist 7Summits. Over the past several months, IBM has also acquired Nordcloud, Taos, Expertus and SAP solution provider standout Truqua.

Is Google going to buy Salesforce?

Acquiring Salesforce Google could acquire Salesforce and reach its goal to become the No. 2 cloud player by 2023, RBC said. According to a source who spoke with Business Insider in August, Kurian told employees Google Cloud has a five-year goal to become "at least the No.

History

The company was founded on February 3, 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service (SaaS) company, and was launched publicly between September and November 1999.

Services

Salesforce.com's customer relationship management (CRM) service comprises several broad categories: Commerce Cloud, Sales Cloud, Service Cloud, Data Cloud (including Jigsaw ), Marketing Cloud, Community Cloud (including Chatter), Manufacturing Cloud, Analytics Cloud, App Cloud, Vaccine Cloud, IoT and Work.com with over 100,000 customers.

Operations

Salesforce is headquartered in San Francisco, with regional headquarters in Morges, Switzerland (covering Europe, the Middle East, and Africa, Singapore ), India (covering Asia Pacific minus Japan), and Tokyo (covering Japan).

Criticisms

In November 2007 a successful phishing attack on a Salesforce employee compromised contact information on a number of Salesforce customers, which was then used to send highly targeted phishing emails.

Salesforce Ventures

In 2009, in response to the financial crisis of 2007–2008 and the resulting decline in venture funding, Salesforce began investing in digital companies that used or integrated Salesforce platform.

Tools

Access a Postman collection of 230+ request templates for Salesforce APIs.

Trailhead

Demonstrate your integration skills by synchronizing external data systems and Salesforce.

Blogs

Pair platform events with the Salesforce Platform’s full set of low- and pro-code tools to build scalable, event-driven application architectures. April 05, 2020

Developer Podcast

Tune in to the Developer Podcast to hear short and insightful stories for developers, from developers. Join Joshua Birk, Developer Evangelist and Godfather of Trailhead, as he hosts developer trailblazers from around the world as they share their stories of learning, building, and integrating with Salesforce.

Code Samples

This app shows how Change Data Capture is used to build loosely coupled integrations using multiple programming languages and systems. It demonstrates how you can integrate microservices running on Heroku with Salesforce, and also shows how data is streamed to Salesforce from Kafka over WebSockets.

1. Slack

One-line Pitch: “Make work life simpler, more pleasant and more productive. Slack is the collaboration hub that brings the right people, information and tools together to get work done.”

2. Tableau

One-line Pitch: “ [Tableau] make breakthrough products that change the way people use data.”

3. Mulesoft

One-line Pitch: “MuleSoft provides a software platform that enables organizations to easily build application networks using APIs…the digital glue that allows applications to talk to each other and exchange data.”

4. Demandware

One-line Pitch: “Demandware provides enterprise cloud commerce solutions that empower the world’s leading retailers to continuously innovate.”

5. ExactTarget

One-line Pitch: “ExactTarget provides on-demand one-to-one email marketing software applications.”

6. ClickSoftware

One-line Pitch: “ClickSoftware improves the efficiency and effectiveness of field service organizations and mobile workforces. Real-time operational intelligence delivers real business value.”

7. Vlocity

One-line Pitch: “Vlocity is built natively on the Salesforce Platform and it is a leading provider of industry-specific solutions”

We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works

Maybe you’ve heard CEO Marc Benioff speak on CNBC or CNN. You may also recognize our cloud logo, friendly characters, or our very tall headquarters in San Francisco. But, because our work in the world is so varied, we often field the question: What does Salesforce actually do?

What does Salesforce do?

Many companies come to us frustrated or overwhelmed by their customer data because it’s not sharable, readable, and it does not tell the story of who their customer is or what they want. For example, sales doesn’t share knowledge or data well with marketing; marketing has no knowledge of when a customer has contacted customer service.

See what Salesforce Customer 360 can do for you

This three-minute video explains how Salesforce technology brings customers, partners, and your brand together across teams – anywhere.

What is Salesforce used for?

Another thing about our CRM platform: It’s software, not hardware, and it lives in the cloud. This means your marketing, sales, commerce, service, and IT teams can be connected on our platform no matter where they’re physically located in the world.

How does Salesforce work?

Customer 360 offers apps that unite every team — marketing, sales, commerce, service, and IT — around a single, shared view of customer data on an integrated platform. Employees can access the information they need to do their best work. And they can collaborate and align with colleagues much more easily.

How can Salesforce be used for marketing?

We can help your team tailor marketing messages to the right person at the right time on the right channel. We can also help you improve lead generation, customer acquisition, and upselling and cross-selling opportunities.

How do you use Salesforce for sales?

Your sales team can spend less time on data entry and more time connecting with customers. Our tools can also help your sales reps and support team develop and implement a precise, repeatable sales process.

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