Slaesforce FAQ

does salesforce own hubspot

by Ryleigh Block Published 2 years ago Updated 2 years ago
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The answer is (now) emphatically, yes. With the expansion of HubSpot’s CRM

Customer relationship management

Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers. The CRM approach tries to analyze data about customers' history with a company, in order to better improve business relationships with customers, specifically focusing on retaining customers, in order to drive sales growth.

Enterprise features, they have quickly closed the gap between some of the common Salesforce value propositions and their own. For instance, until the last year, some common enterprise requirements were not available in HubSpot.

HubSpot announced today that it has renewed its long-standing agreement with Salesforce.com. Formed in 2007 and last renewed in 2015, HubSpot's relationship with Salesforce is a testament to the companies' shared commitment to an open and collaborative ecosystem.May 13, 2020

Full Answer

What is the difference between HubSpot and Salesforce?

What is the Difference Between Salesforce and HubSpot?

  • A Brief Overview. Salesforce and HubSpot have similar features but they aim to serve for different purposes. ...
  • Pricing
  • Ease of Use. According to SoftwareAdvice.com, Capterra, and G2Crowd.com, HubSpot CRM is estimated at 4.4/5. ...
  • Integration. ...
  • Support. ...
  • Summing Up. ...

How to migrate from HubSpot to Salesforce?

  1. Define which data (leads, accounts, contacts, opportunities, etc.) should be moved into HubSpot.
  2. Build new properties in HubSpot.
  3. Export data from current platform into .csv and clean. Use our native Salesforce integration to automate the migration. ...

How does Salesforce and HubSpot grew their sales force?

Salesforce

  • Features can be added or deleted to suit specific needs
  • Comprehensive and complete CRM
  • Being one of the most popular CRM solutions means it is easier to find sales reps who already know how to use the software

How to use HubSpot along with Salesforce?

The installation process may take around 5-10 minutes.

  • There is a possibility that you may see a message, “This app is taking a long time to install. ...
  • Navigate back to the HubSpot connector wizard once the package has been successfully installed in Salesforce and click Next.
  • Add the HubSpot VisualForce module to Salesforce and click Add HubSpot to Salesforce.

More items...

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Is HubSpot part of Salesforce?

HubSpot and Salesforce are CRM platforms. They both offer a CRM along with all the tools your front office teams need including sales, marketing, content management, and service tools. But they were built differently.

Who is bigger HubSpot or Salesforce?

HubSpot vs Salesforce CRM In terms of market share, Salesforce is the leader with a 19.6% market share and over 150,000 customers.

Is HubSpot a Salesforce competitor?

Yes, on the surface, Hubspot competes with Salesforce. It's 4 core products also 4 core product for Salesforce: Sales, Marketing, Support, and Service. So while yes they do compete in part, and their basic functionalities are in many ways similar … in reality, they don't overlap that much.

Whats the difference between Salesforce and HubSpot?

HubSpot is best known as an inbound marketing tool, while Salesforce is known as sales automation software, but they both offer a really similar set of features: CRM. Sales forecasting and analytics. Customer service features.

Will HubSpot overtake Salesforce?

The Winner: Salesforce Judging by the current state of things, Salesforce clearly takes the cake when it comes to analytics and reporting capabilities. However, HubSpot is catching up fast and might soon overtake the leader in this aspect of CRMs.

Who are Salesforce competitors?

Competitors and Alternatives to SalesforceMicrosoft.Oracle.SAP.SugarCRM.Zoho.Sage.Zendesk.CRMNEXT.

What will replace Salesforce?

Here the top alternatives to Salesforce as a CRM software: Best for ease of use: Pipedrive. Best for top rated: Insightly. Best for enterprise: HubSpot CRM. Best for value: Agile CRM.

What is the best alternative to Salesforce?

Top Salesforce AlternativesMicrosoft Dynamics 365 for Sales. Microsoft Dynamics 365 for Sales helps sales professionals build customer relations, maintain accounts, track contacts, nurture sales leads and create sales collateral. ... Sugar Sell. ... Insightly. ... HubSpot Sales. ... Pipedrive. ... Oracle CX Sales. ... Pipeliner. ... SAP Sales Cloud.More items...•

Is HubSpot more expensive than Salesforce?

When it comes to paid software, HubSpot is likely to be the cheaper option. Between HubSpot and Salesforce, the latter offers a larger variety of tools. But regardless of which you choose, you might end up purchasing multiple products.

What is better Zoho or HubSpot?

Zoho CRM is more of a complete package than HubSpot CRM. With flexible sales automation, varied customization options, and powerful analytics and intelligence, Zoho has everything you need to take your business to the next level.

Why HubSpot is the best?

HubSpot is our top CRM pick for two reasons: it has an incredibly comprehensive free edition that outshines most paid CRMs on the market, and you can use it across your marketing, sales, and customer service teams. It's a great option for just about every business out there.

Is HubSpot Like Salesforce?

Not exactly – they're both CRMs, but the functionality of each is decidedly different. Salesforce is a robust CRM with lots of features and a large...

Is HubSpot Better than Salesforce?

This truly depends on what you're looking for. Salesforce is considered the industry standard for CRMs, but it isn't perfect for every business. If...

Is HubSpot Free Forever?

HubSpot does offer users a free plan, rather than a trial, which can last forever – but it's understandably pretty weak. You'll have access to basi...

Who Are Salesforce’s Other Competitors?

Salesforce has a lot of other competitors in the CRM space outside of HubSpot. Some of these include SugarCRM, Microsoft Dynamics, Zoho CRM, and Ze...

Keep your marketing and sales databases in perfect harmony

Getting started with the HubSpot-Salesforce integration is easy and requires no technical work – just a straightforward, phone-based setup process.

Grow your business like a team twice your size

Use HubSpot to streamline your marketing by bringing your team, tools, and data together in one place.

Overall Features

It’s difficult to compare HubSpot and Salesforce apples to apples, since each platform is so distinct in terms of what it can do.

Cost

Okay, so how much does Salesforce cost? And how much does HubSpot cost?

Sales and Marketing Automation

With automation, you can do more and scale further, while reducing your costs and improving efficiency.

Integrations and plugins

While both HubSpot and Salesforce are comprehensive tools, both were built with integrations in mind.

Support

With Salesforce, you’ll get a basic support package, no matter how much you’re paying. You can email customer support and expect an answer within a couple of days. If you want more responsive support, like 24/7 service, you’ll need to pay extra for it.

Metrics and Analytics

Salesforce is an absolute powerhouse in terms of reporting and analytics. It offers real-time reporting, automatically generated reports, and all the tools you need to fully customize your experience.

Email Integrations and Tracking

Is there a Salesforce Gmail integration? Or a Salesforce Outlook integration? Can HubSpot track your salespeople’s email activity?

How much is Hubspot Enterprise?

Meanwhile, Hubspot Enterprise is priced at $1,200 per month with 10 free users, with additional users costing $120 per month. Each offers more flexibility with the number of users and adds some of the more advanced features, like hierarchical teams and social permissions.

Is Hubspot better than Salesforce?

Hubspot is also a better CRM system for marketing than Salesforce, though it's a fine margin. Crucially, it runs on a freemium model – you can try Hubspot CRM for free, with the company then encouraging you to pay for additional upgrades and services as your needs grow. 0 out of 0. backward.

Is Hubspot CRM good?

If price is an issue and Hubspot's basic CRM is all you need, then you might get by with that, and if you need Hubspot's added features, the CRM's pricing is pretty good. Though for smaller teams with five or less, Hubspot doesn't beat Salesforce Essentials' pricing.

Is Zoho a free CRM?

A highly intuitive CRM that is packed with plenty of features and even has a free plan option. Core CRM features in flexible pricing plans. A robust CRM platform that embeds brilliantly with Microsoft products. Flexible, friendly and effective, Zoho also starts at low price plans and has a great free trial.

Does Hubspot have automation?

Because CRM software is built on automation, Hubspot has solid options as well, although they're a bit less consolidated.

Can you sync Salesforce to Hubspot?

If you really can't decide between the two, Hubspot has a peculiar feature that allows you to sync information from Salesforce into Hubspot and then back again. This is very different from the usual features that let you import data from Salesforce in order to migrate to a new platform. It seems curious to offer deep integration with a competitor, but there are situations where this integration could become useful. If you already use Hubspot's Marketing Hub, for example, but the sales team is on Salesforce, then this integration could help bridge the gap between the data held by the two teams.

Does Salesforce integrate with Hubspot?

Because Salesforce is so robust, you wouldn't expect to need a lot of integrations, but their absence is noticeable compared to Hubspot. The popular CRM integrates with G-Suite, Mailchimp, and Quickbooks, but that's about it, so if you need more out of your integrations, Hubspot is the way to go.

HubSpot

HubSpot is a major name in CRM solutions. They're also well known as pioneers in the field of inbound marketing.

Salesforce

The biggest planet in the CRM solar system with a 19%+ market share, Salesforce is a pioneer in CRM and other workplace SaaS services spanning analytics, customer service, marketing automation, and app development.

HubSpot Vs Salesforce: What is the Difference?

So what are the quantitative and qualitative differences between the two platforms?

Ideal for..

Hubspot offers a free CRM. This entry-level product makes it ideal for small and medium-sized businesses to try out the vendor's offerings and while its add-on packages provide the kind of flexible, detailed features required by large enterprises, including AI assistance, deeper sales prospect insights, and high-end automation.

Features

HubSpot manages workflows for improved project management. You’ll be able to effectively assign and track leads with intuitive dashboards, keep an eye on the sales process, and record customer interactions across channels.

Ease of use

HubSpot is clearly designed around small business adoption. It's easy to use out of the box. You can quickly figure out how to navigate sales features and optimize workflows without the need of technical support. As your use of the platform expands, you can make use of classroom training.

Customer Support

HubSpot supports its customers through online training, community forums, and conventional one-on-one support channels. The vendor offers a variety of certifications focusing mainly on inbound lead generation.

What is the difference between Salesforce and Hubspot?

The primary difference between the two is that while HubSpot is more intuitive and geared towards businesses of all sizes, Salesforce is more suited for enterprise-level companies. However, that's not the only point where the two can be compared, and in the next section, I'll break things down further.

When was Hubspot CRM launched?

HubSpot provides several products apart from a CRM, such as systems for Content Management and Marketing Automation. The HubSpot CRM was launched in 2014, and within the short time of six years, it has earned its place among the top CRM solutions on the market.

When did Salesforce start?

Salesforce, on the other hand, is a much older software; it started operations way back in 1999, and since then has cemented its place in the CRM industry. Historically, Salesforce is considered one of the first companies to adopt the Software-as-a-Service (SaaS) model.

Is Salesforce more feature rich than Hubspot?

When it comes to feature sets, HubSpot and Salesforce both have their strengths. As I’ve already mentioned before, Salesforce is technically more feature-rich. This can, however, turn out to be its weakness when it comes to user-interface navigation.

Is Hubspot ahead of Salesforce?

On the customer support front, HubSpot is way ahead of Salesforce. Even without a paid plan, you get access to HubSpot’s rich online content library. The company also offers many courses on HubSpot Academy, its own e-learning hub where you can brush up on HubSpot tools.

Is Hubspot analytics more intuitive?

At the same time, HubSpot's reporting system is more intuitive and offers fast functionalities along with drag-and-drop features. The Winner: Salesforce.

Is Salesforce the right choice?

However, for larger enterprises with more significant customization needs, Salesforce is the right choice. Also to be factored in are cost, usability, and onboarding time. Some organizations might even decide to integrate the two and reap the best of both worlds. Last Updated on January 5, 2021 by Adam Enfroy.

What is Hubspot CRM?

In short, HubSpot is a cloud-based client relationship management platform (CRM) offering several core components including: Marketing Hub, Sales Hub, Service Hub, and CMS Hub all designed to help both large and small organizations drive revenue and scale faster. HubSpot is extraordinarily committed to usability and effortlessness for administrators, reps, and directors. Along these lines, you invest less energy, less upfront capital, and less resources in developing your business framework where you need it to be. Furthermore, clients have the opportunity to compose and oversee their CRM without the need to recruit a devoted administrator.

Where is Salesforce based?

Salesforce is a cloud-based software company based in San Francisco , California. It gives client relationships to the board administration and furthermore sells a corresponding set-up of big business applications zeroed in on client assistance, advertising robotization, investigation, and application advancement. As a leading cloud-based client relationship management (CRM) solution, the software helps end users manage leads, opportunities and contacts while bringing together the best of sales automation features, reporting tools and account management functions.

Is Hubspot the same as Salesforce?

HubSpot has been widely praised for its simple user interface; however, this does come with several caveats, which among those, especially in comparison to Salesforce is that it does have less customization and menu alternatives.

What is Salesforce Hubspot?

Salesforce and HubSpot are geared toward different types of businesses and users. If you're a small-to-medium-sized business that wants a cost-effective tool, help with marketing efforts, and a relatively simple solution, HubSpot is your CRM.

Which is easier to pick up, Salesforce or Hubspot?

HubSpot is easier to pick up but has fewer customization and menu options than Salesforce. The core purpose of any CRM is facilitating management and organization of any and all customer- or client-related data. This includes contacts, leads, and active accounts alike.

How much does Salesforce cost?

The most basic, least customizable version of Salesforce is $25/user/month for a maximum of five users.

Does Hubspot have a CRM?

HubSpot's basic CRM contains only pre-configured reports for sales activities and sales pipelines. And even HubSpot's premium reporting package (which costs an additional $200/month) has a 200 dashboard limit and far less customization than Salesforce.

Can you have multiple pipelines in Hubspot?

That means if you have one sales process for one product, and a different sales process for another, you're out of luck with HubSpot unless you purchase an add-on or premium bundle that allows for multiple pipelines. Even the premium HubSpot pipeline management functions don't match Salesforce's functionality.

Does Salesforce have drag and drop?

That being said, Salesforce gets a slight edge in reporting functionality due to the sheer number of variables available within its report creator. Both feature easy to use drag and drop functionality within the report creator, with the ability to seamlessly convert reports into attractive dashboards.

Is Hubspot free for unlimited users?

HubSpot's basic CRM, on the other hand, is free for an unlimited number of users. Of course, as the old saying goes, free can sometimes be the most expensive. While HubSpot's free CRM gets many users in the door, additional features and functionality are purchased on an a la carte basis.

HubSpot Overview

Hubspot is a cloud-based platform that is primarily aimed at small to medium businesses that want to grow and scale their operations. It has a host of useful tools and features for sales, marketing, content management, and customer service.

Salesforce Overview

Salesforce can also be used for small to medium businesses, however, it excels at larger and enterprise-level business management. If you want more control and to customize your CRM platform to suit your business needs, Salesforce allows you to do this.

Hubspot vs Salesforce: What can you Expect from These CRM Platforms?

To give a fair Hubspot vs Salesforce comparison, we have broken this review into different sections. We look at pricing, features, usability, and support, for example.

Which is the Best Choice – Hubspot or Salesforce?

Is there a clear winner in our Hubspot vs Salesforce comparison? This depends entirely on your business and what it requires. Both CRM platforms have their advantages and disadvantages. Also, both platforms are suitable for different types of businesses.

What is Hubspot software?

Whereas example one showed how companies are using lots of different systems stitched together, and example two showed how companies are using lots of systems acquired into one system, HubSpot is simply a tool that has taken the key components (data, reporting, content, messaging, automation) and created them into one code base, one framework, one tool, one interface - everything connected.

Is Salesforce a CRM?

A Customer Relationship Management tool is no longer just a sales or marketing tool - it’s a business tool that needs business adoption, and as such, it’s a bigger decision than it was 10 years ago. Salesforce has been the market-leading CRM for what seems like forever, and HubSpot is the first real competitor to be taking customers away.

Is Hubspot cheaper than Salesfroce?

HubSpot will probably be cheaper. In general, moving to HubSpot will save you money - mostly because Salesfroce charges per user and requires you to purchase paid add-ons for necessary features. Once again, with HubSpot, you get everything in one - all the features you need in one (lower) advertised price.

Is Hubspot cheaper in 2021?

It’s a 2021 interface, built similarly to the mobile and desktop apps that we use each and everyday - you don’t feel like you're going back in time when using the tool. HubSpot will probably be cheaper.

Can you migrate Salesforce to Hubspot?

Although it can be tough to know where to begin, if you use a phased migration approach, making the move from Salesforce to HubSpot can be seamless. The key thing here is to ensure each phase is completed carefully and thoroughly so that there’s minimal disruption to your business.

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Overall Features

Cost

  • Okay, so how much does Salesforce cost? And how much does HubSpot cost? Salesforce has several different packages to choose from, from Essentials to Unlimited, each with a different assortment of features. For the most basic packages, you’ll pay $25 per user per month, with the most advanced package being $300 per user per month, all billed annually. (Image Source: Sale…
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Sales and Marketing Automation

  • With automation, you can do more and scale further, while reducing your costs and improving efficiency. Both Salesforce and HubSpot offer automation tools. For Salesforce, the defining automation tool is Einstein, which functions as a smart assistant that helps you do things like score leads, forecast revenue, and make recommendations for how to improve your outreach. It …
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Integrations and Plugins

  • While both HubSpot and Salesforce are comprehensive tools, both were built with integrations in mind. In the world of HubSpot, there are many different tools in the HubSpot ecosystem– and they’re all designed to work well together. If you’re using HubSpot’s marketing suite, for example, you can easily transfer data to and from your CRM. Salesforce ...
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Scalability

  • Let’s take a brief look at scalability. With both HubSpot and Salesforce, you can upgrade or downgrade your account at any time, giving you instant access to a different package. At the lower end of the scaling spectrum, HubSpot has a lot of appeal. You can get started with many of their tools for free – and continue using the free package as long as it continues working for you…
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Support

  • With Salesforce, you’ll get a basic support package, no matter how much you’re paying. You can email customer support and expect an answer within a couple of days. If you want more responsive support, like 24/7 service, you’ll need to pay extra for it. With HubSpot, your primary source of support will be its in-depth knowledge base and HubSpot Academy. That said, if you’r…
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Metrics and Analytics

  • Salesforce is an absolute powerhouse in terms of reporting and analytics. It offers real-time reporting, automatically generated reports, and all the tools you need to fully customize your experience. It’s a bit intimidating at first, but once you learn the ropes, you can generate reports on almost anything within the system. Most Salesforce users rely on real-time dashboards built int…
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Email Integrations and Tracking

  • Is there a Salesforce Gmail integration? Or a Salesforce Outlook integration? Can HubSpot track your salespeople’s email activity? The short answer is yes – but you’re not going to get all the in-depth metrics you might want. With Salesforce, you can use Outlook and Gmail integrations to get access to some unique features. Take a look: (Image Source: Salesforce) You can do a lot by int…
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User Reviews

  • We’ve delved into some of the technical components of each of these platforms, but what do the actual users think? Right now, HubSpot has more than 121,000 users in more than 120 countries. Salesforce has more than 150,000users around the world. And if you look at consumer reviews on popular platforms, you’ll find these CRMs are rated similarly: (Image Source: Capterra) HubSpot …
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The Bottom Line

  • So, Salesforce vs HubSpot; which is the better CRM? HubSpot is a leaner, cheaper, more approachable CRM. It has all the basics you need and plenty of room for scalability – and since it’s easy to learn, it’s a perfect fit for new and small businesses set to grow. Salesforce, by contrast, is an absolute powerhouse. Its core features, reporting and analytics, and customizatio…
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HubSpot

Salesforce

HubSpot vs Salesforce: What Is The difference?

Ideal for...

Pricing

Features

Ease of Use

Customer Support

Integrations

Reporting

  • HubSpot
    HubSpot delivers an intuitive reporting system for essential sales activities. It provides detailed views of who your best customers are, where your leads come from, sales pipeline pain points, customer motivation for purchasing from you, and more. You can also track metrics like quota a…
  • Salesforce
    Salesforce handles complex sales reporting needs, with a near-infinite amount of reporting configurations allow you to build, read, and share data. You can control data fields, report types, filter data by case type, and format your reports in a tabular, summary, matrix, or joined layouts. …
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