Slaesforce FAQ

how long does it take to sync salesforce and hubspot

by Mr. Sam Jacobs Published 3 years ago Updated 2 years ago
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How long does the HubSpot-Salesforce integration take to sync?

The HubSpot-Salesforce integration initiates a sync from Salesforce to HubSpot every 10-15 minutes. This means that a record may take 15 minutes to sync to HubSpot after it first meets the Sharing Rule criteria. Make sure that records created in Salesforce by the HubSpot Integration meet your sharing rule criteria.

How do I sync between HubSpot and Salesforce?

New HubSpot contact is created (subject to your Salesforce integration settings ). If you're using a Salesforce inclusion list, any HubSpot contact (new or existing) added to your inclusion list will trigger a sync.

Can HubSpot deduplicate Salesforce leads and contacts?

HubSpot can deduplicate Salesforce leads and contacts, but only identifies those leads by email address. This causes you to miss many duplicates that are automatically added to your HubSpot database once your sync is in place. HubSpot also selects the first record, which may not necessarily be the most up to date.

What is the Salesforce integration user?

The Salesforce User whose credentials are used to sign in to Salesforce from the HubSpot Settings screen facilitates the connection between HubSpot and Salesforce -- we'll refer to this user as the integration user.

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How long does it take HubSpot to sync with Salesforce?

HubSpot also checks for new information that needs to be updated across your HubSpot and Salesforce accounts every 15 minutes, and a sync is triggered as needed.

How often does Salesforce sync to HubSpot?

every 10-15 minutesThe HubSpot-Salesforce integration initiates a sync from Salesforce to HubSpot every 10-15 minutes. This means that a record may take 15 minutes to sync to HubSpot after it first meets the Sharing Rule criteria. Make sure that records created in Salesforce by the HubSpot Integration meet your sharing rule criteria.

How do I force sync between HubSpot and Salesforce?

To begin syncing companies and accounts, turn on the Sync Companies setting.In your HubSpot account, click the Marketplace icon marketplace in the main navigation bar. Under Manage, select Connected apps.Click Salesforce, then click the Companies tab.Click to toggle the Sync Companies switch on.

Can you link HubSpot and Salesforce?

The HubSpot-Salesforce integration allows you to pass data between HubSpot and Salesforce seamlessly, and maintain consistency between your marketing and sales teams.

How do I transfer data from Salesforce to HubSpot?

If you have the HubSpot-Salesforce integration enabled, you can import Salesforce leads, contacts, accounts, opportunities, tasks, and campaigns into HubSpot.In your HubSpot account, navigate to Contacts > Contacts.In the upper right, click Import.Click Start an import.More items...•

Which is bigger Salesforce or HubSpot?

HubSpot vs Salesforce CRM In terms of market share, Salesforce is the leader with a 19.6% market share and over 150,000 customers.

How many API calls will HubSpot use with the SFDC integration?

four API callsAccording to the documentation on the HubSpot-Salesforce connector: "A single contact sync can take up to four API calls per record, but this number can vary." Depending on your Salesforce Edition and HubSpot usage limit, it may not be possible to sync all of this data in one day.

What can Salesforce do that HubSpot cant?

HubSpot recognizes its capabilities as sales and marketing tools with a good-enough free CRM. Salesforce knows they have a ground-breaking CRM, but extending their features to fully support sales and marketing teams can quickly get expensive, especially for small or medium sized businesses.

Does HubSpot have a sandbox?

Access your sandbox accounts All sandbox account users can access a sandbox from their account menu. In your HubSpot account, click your account name in the upper right. Hover over your account name and Hub ID to see a list of your recent accounts. In the dropdown menu, click the name of the sandbox you want to access.

Is HubSpot owned by Salesforce?

HubSpot announced today that it has renewed its long-standing agreement with Salesforce.com. Formed in 2007 and last renewed in 2015, HubSpot's relationship with Salesforce is a testament to the companies' shared commitment to an open and collaborative ecosystem.

How does HubSpot compare to Salesforce?

Salesforce has an edge when it comes to advanced features and customization. HubSpot has less of a learning curve and offers more well-rounded marketing and sales tools at an accessible price point (even free!).

Are HubSpot and Salesforce competitors?

Yes, on the surface, Hubspot competes with Salesforce. It's 4 core products also 4 core product for Salesforce: Sales, Marketing, Support, and Service. So while yes they do compete in part, and their basic functionalities are in many ways similar … in reality, they don't overlap that much.

How to sync Hubspot with Salesforce?

Under Manage, select Connected apps. Click Salesforce, then click the Companies tab. Click to toggle the Sync Companies switch on.

Can Salesforce be synced to Hubspot?

Any existing accounts will be synced to HubSpot in two ways: When they are manually imported to HubSpot. When edits are made to the account in Salesforce, depending on your sync rules and field mappings. A Salesforce account does not require an associated contact to create a company in HubSpot.

How often does Hubspot sync with Salesforce?

HubSpot also checks for new information that needs to be updated across your HubSpot and Salesforce accounts every 15 minutes, and a sync is triggered as needed.

Why are my contacts not synced to Salesforce?

Contact not syncing to Salesforce. As a general rule, contacts will not sync to Salesforce if they: don't have an email address. don't meet the criteria for your Salesforce inclusion list. don't meet any validation rules that you have set up in Salesforce.

How many integrations does Hubspot have?

There's no need to sacrifice using the tools that help you run your business. With over 500 integrations, you can connect your favorite tools to HubSpot. Plus, you can use HubSpot’s flexible API to quickly create a functional application or integration.

What is Hubspot CRM?

HubSpot’s CRM Platform is built to flex to the way your business runs. With custom objects, field-level and team permissions, SSO, record customization, and more scalable features, you’ll be ready to embrace any growth.

Can I import Salesforce data to Hubspot?

Yes. We recommend using our Salesforce CRM integration to import records from Salesforce to HubSpot. Once you purchase HubSpot, we will walk you through the process of transferring data and provide you with a plan to migrate your data that’s customized to your goals and business.

Can I upgrade my Hubspot plan?

Yes. You have the option to upgrade your plan with premium services for expert help and guidance. HubSpot’s professional services are designed to help you during every step of your growth journey. We offer a full suite of training, consulting, and technical services so you can maximize your results with HubSpot.

Is Hubspot cheaper than Salesforce?

Salesforce was just too difficult to make do what we want without pricey consultants, whereas HubSpot was easy and intuitive out of the box...It is so much cheaper and easier to use than Salesforce, which means people actually use it! Beth Morgan. COO. TrueData, IT & Services, SMB (11- 50 emp.)

Avoid Bad Picklist Values When Importing Data in HubSpot

Bad picklist values that are introduced when you import data into HubSpot are another common reason for broken Salesforce and HubSpot syncs. Insycle’s advanced import features allow you to identify inconsistent picklist values and fix them before data hits your HubSpot database. Preventing bad picklist values will help you to keep your sync active.

Merge Duplicates After Syncing HubSpot & Salesforce

Once your sync is in place, you can’t merge duplicate companies in HubSpot. Insycle allows you to merge duplicate companies even after the integration is in place. Identify duplicate companies using exact-match or similar-match, catching duplicates that would normally be missed.

Stop Existing Salesforce Duplicates from Syncing to HubSpot

HubSpot can deduplicate Salesforce leads and contacts, but only identifies those leads by email address. This causes you to miss many duplicates that are automatically added to your HubSpot database once your sync is in place. HubSpot also selects the first record, which may not necessarily be the most up to date.

Clean Data in Both Platforms at Once

With Insycle, you can clean your data in both platforms at once, while the sync is in place. This includes all pre-built standardization and data cleansing templates in Insycle, as well as custom templates that you can build to solve your unique data problems.

Reconcile Records to Find When the Sync is Broken

When your HubSpot and Salesforce sync breaks, it can be very difficult to figure out when and why it occured. Then you have to worry about what records were affected by the sync breaking and update them, and determine what changes need to be made to ensure your data is consistent between the two platforms.

Manage Complex Company Parent-Child Associations Syncs

Establish complex company parent-child associations in HubSpot that match Salesforce account hierarchies. Ensure that relationships betwen companies are accurate and have the correct structure. Ensuring that you have the complete organizational picture is critical for ABM and ABS.

Simple steps to integrate your Hubspot and Salesforce accounts in minutes

It can be difficult to make a choice when it comes to adopting the best CRM software for business. Hubspot and Salesforce are two giants in the CRM industry, and they offer different functionalities and benefits.

Today's best Salesforce and HubSpot deals

Get Salesforce from $25 per user/mo (US-only link) Salesforce is the CRM software market-leader for good reason: it offers a comprehensive suite of customer relationship tools, excellent integration, and unrivalled customization. Follow this link to find out more.

How to set up Hubspot to Salesforce integration: Preparation

You must have specific account permissions in place on both Hubspot and Salesforce to complete the integration process. On Hubspot, you will need to have admin-level access. On Salesforce, system administrators have the permissions required.

Step 1: Install the Salesforce integration via Hubspot

You'll complete most of the integration process within your Hubspot account. You will be temporarily redirected to Salesforce a couple of times throughout the process.

Step 2: Install Hubspot into your Salesforce account

The next step is to install Hubspot into your Salesforce account. You’ll see a hyperlinked message that says, “Start the Salesforce package installation to begin.” Click this link, and Salesforce will open in a new tab with the Hubspot installation package already open.

Step 4: Decide how the two apps will sync data

Hubspot provides a recommended set-up option at this point in terms of mapping fields and syncing data between the two platforms. This might be the best option if you have a fairly straightforward or out of the box Salesforce set-up. You’ll always have the opportunity to go back and change the field mappings later if needed.

Step 5: Decide which contacts to sync

If you select Advanced set-up, the following screens will contain step-by-step instructions on mapping different fields and objects between the two platforms.

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Understanding The Integration User

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The Salesforce User whose credentials are used to sign in to Salesforce from the HubSpot Settings screen facilitates the connection between HubSpot and Salesforce -- we'll refer to this user as the integration user. The basic principle to achieve a selective sync from Salesforce to HubSpot is to intentionally hide or ex…
See more on hubspot.com

Configure Your Salesforce Sharing Settings

  • Now that we've created the integration user with its own role and profile, we can configure your Salesforce Organization's Sharing Settings to hide or expose the desired records to HubSpot. The following steps demonstrate the process on the Lead object, but this process can be repeated on the Contact object or any other object for the same effect. Learn more about Salesforce Sharing …
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Considerations When Implementing Selective Sync from Salesforce

  • This method will allow you to sync a subset of Salesforce records with HubSpot based on the criteria you define in your Salesforce Sharing Settings, but you should be aware of the following: 1. For selective sync to work most effectively, these two settings should be enabled within Salesforce Integration settings: This configuration makes it so that, leads and contacts sync to …
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