Slaesforce FAQ

how many editions of salesforce software is there

by Ms. Odie Shanahan MD Published 2 years ago Updated 2 years ago
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There are four primary Salesforce Editions available: Essentials, Professional, Enterprise, and Unlimited.Mar 5, 2021

Full Answer

What are the different editions of Salesforce?

Some Salesforce editions are no longer sold. You can continue to use your Contact Manager, Group, Personal, Performance, or Database.com Edition org or purchase one of the editions that are currently sold: Professional, Enterprise, Unlimited, and Developer Editions.

Does Salesforce provide technical support for the developer edition?

Note: Salesforce does not provide the developer edition's technical support, but one can take help from the salesforce developer community after registering on the lightning platform developer website. How to upgrade the Salesforce Edition?

What is the difference between Salesforce services and Salesforce performance edition?

Services include 24 hours phone support, ability to log cases for Salesforce to perform certain administration tasks for your organization and access to the complete online training catalog. Performance edition also comes with one full sandbox and one partial sandbox which is a significant extra cost with the other editions.

How many certifications have you earned as a Salesforce professional?

Along the way he has earned twelve certifications, published "The Salesforce Career Playbook", and helps Salesforce professionals learn more about Salesforce, develop their career and prepare for certifications. There are a number of editions of Salesforce offering varying features and capabilities.

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How many types of Salesforce editions are there?

Salesforce provides 7 types of editions namely Personal Edition, Contact Manager, Group Edition, Professional Edition, Enterprise Edition, Unlimited Edition and Developer Edition.

What are the three editions of Salesforce?

ExperienceSalesforce Classic.Mobile.Lightning Experience.

What is the difference between Salesforce editions?

While Professional Edition (PE) allows up to 3 Record Types per object, Enterprise Edition (EE) offers unlimited options. Process Builder: It allows the administrator to automate business processes within the Salesforce platform. While PE allows up to 5 processes per org, EE offers unlimited options.

Which Salesforce edition is best?

Primary Salesforce Editions To Consider For Your Business in 2020Preferred by: Small Businesses. ... Preferred by: Small & Medium-Sized Enterprises. ... Preferred by: Large & Complex Businesses. ... Preferred by: Large Business (More than 1000 users) ... Preferred by: Professional Developers.

What edition of Salesforce do I have?

To find out what version of Salesforce you have in Salesforce Lightning: Click the gear icon and select "Setup". Scroll down to the SETTINGS section and click Company Settings > Company Information. Your Salesforce version is listed in the "Organization Edition" field.

How many products does Salesforce have?

7 Salesforce Products that can transform your businessSalesforce Sales Cloud.Salesforce Service Cloud.Salesforce Marketing Cloud.Salesforce Community Cloud.Salesforce Analytics Cloud.Salesforce Apps Cloud.Salesforce IoT Cloud.

What are the different types of Salesforce?

Salesforce tools and services are called “clouds.” Salesforce offers six major types of clouds: Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Experience Cloud, and Analytics Cloud.

What is latest Salesforce release?

Today, Salesforce announced that the Summer '22 Release preview is now live. The release, which will be generally available on June 12, includes new features and enhancements from across the Customer 360 platform.

What are the different Salesforce licenses?

Salesforce offers these license types.Standard User Licenses.Chatter User Licenses.Experience Cloud User Licenses.Service Cloud Portal User Licenses.Sites and Site.com User Licenses.Authenticated Website User Licenses.

What is Group Edition in Salesforce?

Group Edition users can manage their customers from the start of the sales cycle through the end and provide customer support and service. Group Edition offers access to accounts, contacts, opportunities, leads, cases, dashboards (read only), and reports.

What is the difference between Salesforce lightning and classic?

What is the difference between Salesforce Classic and Lightning? Salesforce Lightning has a new and improved interface whereas Classic sticks to the tried-and-trusted Salesforce formula. Lightning also comes with improved features such as an activity timeline and workplace page layouts.

What is CRM in Salesforce?

Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

Why do companies need to know each edition?

As every edition provides different functionality and license; hence the companies must know each edition with their functionalities to better use the platform. The companies need to opt for the edition that best suits their businesses to get maximum profit.

What is professional edition?

The professional edition is the advanced edition that is mainly designed for businesses that require more CRM functionalities, security, and customization. It provides easy to use customization tools. It also includes the integrations and administration tools to allow small or midsize application deployment. It means this is the first edition that allows the companies to perform any development work on it. It allows us to create the two user profiles per Org, two user roles per org, and permission sets. But these are limited options for the mid-sized organization.

What is an unlimited edition?

The unlimited edition maximizes business success and extends it across the entire enterprise through the Lightning Platform . It is the flagship solution for the salesforce.com, and also includes all the features of Enterprise edition with full premium support. It provides access to unlimited online training, over 1000 admin services. It allows us to develop unlimited custom Applications and creating custom tabs and objects.

What is developer edition?

The developer edition allows the businesses to access to the Lightning Platform and APIs. It helps the developers to extend Salesforce, integrate with other applications, and develop new tools and applications.

What is the Essential Edition?

Essential Edition is the basic edition designed for small businesses who want to run their business on the CRM system quickly. It provides the proper setup assistant to get started with the system to the users. It helps the user with the assistant of using the UI and various administration tools to customize the business applications. The pricing for the essential edition is $25 user/month.

Support and success plans

Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

Extend your capabilities with add-ons

Have the necessary tools to quickly configure, price, and quote complex solutions.

Sales Cloud Pricing FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-667-6389 to discuss exactly what kind of products you’re looking to add and how we can help.

Sales

Connect teams, close more deals, and streamline your entire sales process.

Industries

Tackle your industry’s greatest challenges with a tailor-made solution.

Health

Build stronger patient and member relationships on a connected platform.

Success

Choose the right level of support to help you achieve your business goals.

Work.com

Get expert guidance, data, and solutions to help your business reopen safely.

Advisory Services

Get technical support from Salesforce architects, designers, and developers.

What is Salesforce Professional Edition?

Created for companies that need a full-featured CRM solution, the Salesforce professional edition features straightforward and easy-to-use tools for administration, integrations, and customization. These tools can make any small to midsize deployment much more straightforward.

What is the unlimited edition of Salesforce?

The unlimited edition offers the best of what Salesforce has to offer . This means you get quite a large number of features and extensive functionality. However, this complete functionality comes at a hefty price, and you should be entirely sure that you will be able to get your money’s worth.

What is unlimited edition?

The unlimited edition is created to maximize the success of large enterprises. It allows for more flexibility through the platform for managing and sharing all the information on demand. Of course, this edition comes with all the functionality and features included in the Enterprise edition. It also comes with full mobile access, Premier Support, Unlimited custom apps, increased storage limits, and other advanced features that can prove beneficial to your enterprise.

What is Enterprise Edition?

The Enterprise edition can meet large businesses’ requirements and needs that need something a little more sophisticated. This edition gives users advanced administration and customization tools. It can support large-scale deployment without adding much complexity to the process. It offers access to Salesforce APIs that enable users to integrate it easily with their back-office systems.

What is developer edition?

The developer edition offers access to the lightning platform and APIs. It allows developers to create and develop new tools, applications, and integrations with other applications and services to extend salesforce’s functionality. The Developers edition provides access to some of the features of the Enterprise edition as well.

Is Professional Edition more effective than Essentials?

The professional edition is more flexible than the Essentials and edition and more effective, especially in managing relationships with customers. However, this edition may not be suitable for some businesses due to certain limitations.

Is Salesforce Lightning Essentials good for small businesses?

It can fulfill its basic CRM needs thanks to the basic features it offers. The Lightning Essentials edition can be enough for small businesses to solve their marketing and sales teams’ needs.

How many users can you have on Group Edition?

Group edition still has a five user limit, and includes all of the contact manager edition features, but adds leads, opportunity management through to using case management for support. It is designed for the very small business that is looking to enable a sales process from capturing leads from the web, lead routing and assignment to managing accounts and opportunities. It also offers dashboards and email templates and tracking. Group edition has higher limits that contact manager for adding custom fields (100) and adding custom objects (50) to store custom data.

What is performance edition?

The performance edition is the highest edition that Salesforce offers. It includes all functionality, extra services and the highest limits. Services include 24 hours phone support, ability to log cases for Salesforce to perform certain administration tasks for your organization and access to the complete online training catalog. Performance edition also comes with one full sandbox and one partial sandbox which is a significant extra cost with the other editions.

What is Enterprise Edition?

Enterprise edition is the edition used by most large customers. It includes all Salesforce functionality, key differences from the professional edition include ability to use workflows, approval processes and integration possibilities using the web services api.

What is the Professional Edition?

Professional Edition removes the 5 users limit and includes all of the Group edition features. It extends the CRM functionality of the group edition with campaigns, forecasting, products, quotes and mass email. Dashboards and reports are customizable . Mass email functionality is available for leads and customers.

What is contact manager in Salesforce?

Contact Manager is the entry level Salesforce edition for a small business. It offers basic account, contact and activity tracking for up to 5 users. In addition it includes Chatter features and features to manage documents using attachments or the content library. It also allows synchronization to Outlook. Information is also available on the road using the Salesforce 1 app. This edition is most suitable if the main objective is to use it as a contact manager as the edition name suggests, it does not include any other CRM functionality such as Opportunity tracking. It does however include the ability to customize the application with adding custom fields to the Account and Contact objects to track company specific data.

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