Slaesforce FAQ

how many years salesforce shiled will store the encripted data

by Telly Langworth Published 2 years ago Updated 2 years ago
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Full Answer

What Salesforce data does shield platform encryption support?

In addition to standard and custom field data and files, Shield Platform Encryption supports other Salesforce data. You can encrypt Tableau CRM data sets, Chatter fields, fields in the Salesforce B2B Commerce managed package, and more.

How long does it take for Salesforce to encrypt data?

If Salesforce admins disable encryption on a field, all index segments that were encrypted are unencrypted and the key ID is set to null. This process can take up to seven days. 20 Strengthen Your Data's Security with Shield Platform Behind the Scenes: The Search Index Encryption Process Encryption

What is encrypted field history in Salesforce?

•Encrypted Field History—The number of encrypted field history values for a field type across all objects of a given type. For example, you select the Account object and see “2” in the Encrypted Field History column for Account Name, which means that Account Name has two encrypted field history values.

What happens when data is decrypted in Salesforce?

The decryption starts automatically after you disable encryption for specific fields and save your changes. When data is decrypted, any functionality that was limited or unavailable when the data was encrypted is also restored. Salesforce notifies you by email when the decryption process is complete.

What is Salesforce debug log?

What is a named credential?

What is public custom metadata?

Can you see encrypted fields?

Is plaintext password stored?

Is Salesforce password sensitive?

See more

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Does Salesforce shield encrypt data at rest?

Shield Platform Encryption protects data while it is at rest. It does not provide a masking feature for key fields, which means that you must deploy a Field Level Security (FLS) solution.

Can Salesforce shield encrypt files?

Shield Platform Encryption lets you encrypt a wide variety of standard fields and custom fields. You can also encrypt files and attachments stored in Salesforce, Salesforce search indexes, and more.

How does shield encryption work Salesforce?

Shield Platform Encryption builds on the data encryption options that Salesforce offers out of the box. Data stored in many standard and custom fields and in files and attachments is encrypted using an advanced HSM-based key derivation system, so it's protected even when other lines of defense have been compromised.

How does encryption protect data in Salesforce?

The Shield Platform Encryption service then encrypts the data on the application server. If customers opt out of key derivation or use the Cache-Only Key Service, the encryption service applies the customer-supplied data encryption key directly to customer data.

Are Salesforce files encrypted?

Available in both Salesforce Classic and Lightning Experience. These kinds of files are encrypted when you enable file encryption: Files attached to email.

How do I enable encryption in Salesforce?

How to enable Platform Encryption in Salesforce?Create a Permission Set with “Manage Encryption Keys Permissions Salesforce” permission.Go to “Platform Encryption”.Click “Generate Tenant Secret”.Use Encrypt Files and Attachments to encrypt attachments and Encrypt Fields to encrypt the fields.

What is the difference between Shield platform encryption and classic encryption?

Shield Platform Encryption also supports person accounts, cases, search, approval processes, and other key Salesforce features. Classic encryption lets you protect only a special type of custom text field, which you create for that purpose.

What encryption does Salesforce use?

The Shield Platform Encryption process uses symmetric key encryption, a 256-bit Advanced Encryption Standard (AES) algorithm using CBC mode, and a randomized 128-bit initializati​on vector to encrypt data stored on the Salesforce Platform. Both data encryption and decryption occur on the application servers.

How does encryption protect data in trailhead?

For example, if we used this method with the encryption key in the graphic below, “Trailhead” would look like “Xvemplieh”. Other systems use complex algorithms that use multiple keys to scramble and unscramble data. In this way, encryption helps prevent unauthorized people from accessing your data.

What is classic encryption in Salesforce?

Salesforce Classic Encryption protects data from your existing Salesforce users by providing masking capabilities, which allow you to hide the original data with random characters. This out-of-the-box functionality can be used to encrypt custom fields with 128-bit Advanced Encryption Standard (AES).

How does shield platform encryption interact with apps?

To enable Shield Platform Encryption, you need the Customize Application and Manage Encryption Keys permissions. After you enable encryption, you can give others permission to complete administration tasks on the Encryption Policy page. However, you likely don't want everyone managing encryption keys.

How is encryption done?

Encryption is a method of encoding data (messages or files) so that only authorized parties can read or access that data. Encryption software uses complex algorithms to scramble the data being sent. Once received, the data can be decrypted using a key provided by the originator of the message.

How often can you encrypt data in Salesforce?

Self-service background encryption can encrypt data once every 7 days. This limit includes synchronization processes initiated from theEncryption Statistics and Data Sync page, synchronization that automatically runs when you disable encryption on a field, andsynchronization completed by Salesforce Customer Support at your request.

How many fields can be encrypted in Salesforce?

Up to 200 formula fields can reference a given encrypted custom field. A field that is referenced by more than 200 formula fields can’tbe encrypted. If you need to reference an encrypted custom field from more than 200 formula fields, contact Salesforce.

What is change data capture?

Change Data Capture provides near-real-time changes of Salesforce records, enabling you tosynchronize corresponding records in an external data store. If a Salesforce record field isencrypted with Shield Platform Encryption, changes to encrypted field values generate changeevents. You can encrypt these change events by selecting Encrypt and deliver Change DataCapture events on the Encryption Policy page in Setup.

What is shield platform encryption?

Shield Platform Encryption gives your data a whole new layer of security while preserving criticalplatform functionality. It enables you to encrypt sensitive data at rest, and not just when transmittedover a network, so your company can confidently comply with privacy policies, regulatoryrequirements, and contractual obligations for handling private data.

What is encrypted chatter?

Encrypted Chatter data includes data in feed posts and comments, questions and answers, linknames and URLs. It also includes poll choices and questions, and content from your customrich publisher apps.

How many characters can you put in a body field in a case comment?

The Body field on the Case Comment object has a limit of 4,000 ASCII characters (or 4,000 bytes). However, when these fields areencrypted, the character limit is lower. How much lower depends on the kind of characters you enter.

What is an active tenant secret?

The process of generating a new tenant secret and archiving the previously active one. Active tenant secrets are used for bothencryption and decryption. Archived ones are used only for decryption until all data has been re-encrypted using the new, activetenant secret.

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Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

Shield Pricing FAQ

The contract price is calculated as a percentage of how much you spend on other applicable, technically compatible Salesforce products. If you have questions about which of your products are applicable, reach out to a sales representative at 1-800-667-6389 for details.

What is Salesforce debug log?

The debug logs include standard Salesforce logs using system.debug () methods or custom debug logs created by the application. Sensitive information should also be not be sent to third party by emails or other means as part of reporting possible errors.

What is a named credential?

Named Credentials are a safe and secure way of storing authentication data for external services called from your apex code such as authentication tokens. We do not recommend storing other types of sensitive data in this field (such as credit card information).

What is public custom metadata?

Public custom metadata types are readable for all profiles, including the guest user. Do not store secrets, personally identifying information, or any private data in these records. Use protected custom metadata types only in managed packages.

Can you see encrypted fields?

The value of an encrypted field is only visible to users that have the “View Encrypted Data” permission. We do not recommend storing authentication data in encrypted custom fields, however these fields are suitable for storing other types of sensitive data (credit card information, social security numbers, and so on).

Is plaintext password stored?

The plaintext password is never stored. However, there is a problem with this scheme: the attacker can easily pre-compute the hashes of a large password dictionary. Then the attacker matches their hashes to those in their stolen database. For all matches, the attacker has effectively reversed the hash.

Is Salesforce password sensitive?

If your application stores the sales force.com user password, your application may be vulnerable . If your application collects other forms of sensitive data, your application may not be compliant with industry standards and the leakage of that sensitive data may cause a significant privacy incident with legal consequences.

What is Salesforce debug log?

The debug logs include standard Salesforce logs using system.debug () methods or custom debug logs created by the application. Sensitive information should also be not be sent to third party by emails or other means as part of reporting possible errors.

What is a named credential?

Named Credentials are a safe and secure way of storing authentication data for external services called from your apex code such as authentication tokens. We do not recommend storing other types of sensitive data in this field (such as credit card information).

What is public custom metadata?

Public custom metadata types are readable for all profiles, including the guest user. Do not store secrets, personally identifying information, or any private data in these records. Use protected custom metadata types only in managed packages.

Can you see encrypted fields?

The value of an encrypted field is only visible to users that have the “View Encrypted Data” permission. We do not recommend storing authentication data in encrypted custom fields, however these fields are suitable for storing other types of sensitive data (credit card information, social security numbers, and so on).

Is plaintext password stored?

The plaintext password is never stored. However, there is a problem with this scheme: the attacker can easily pre-compute the hashes of a large password dictionary. Then the attacker matches their hashes to those in their stolen database. For all matches, the attacker has effectively reversed the hash.

Is Salesforce password sensitive?

If your application stores the sales force.com user password, your application may be vulnerable . If your application collects other forms of sensitive data, your application may not be compliant with industry standards and the leakage of that sensitive data may cause a significant privacy incident with legal consequences.

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