Each time a content delivery's URL is opened, Salesforce records the event as a view. The Views related list on the content delivery detail page lists every view associated with the delivery. Information about the view includes the date and time, whether the view was by an internal (Salesforce) user, and whether the view included a download.
Full Answer
What happens to a file after it is uploaded to Salesforce?
After a file is uploaded to Salesforce, it can’t be reused for multiple content deliveries. Users need to upload the file each time they want to create a content library. Deleting a content delivery deletes the source file in Salesforce, and increases file-storage space.
Why can’t I preview a file in Salesforce?
If a file can be previewed, but a preview doesn’t exist, contact your Salesforce admin to request to regenerate the preview. See if the file is private ( ), privately shared ( ), or shared with your company ( ). Click File Sharing Settings to share a file with people, groups, or via file link; or to see the file’s Sharing Settings.
How many user permissions are there in Salesforce?
In Salesforce, more than 170 individual user permissions can be changed, which creates opportunities for users to access data. Changes in permissions, whether intentional or not, can open your organization to risk if users have broader data access than necessary for their role.
What can you learn from your Salesforce user activity?
If you’ve examined this data, you’ve monitored user activity. By looking at login history, you can tell which users log in regularly and make use of their Salesforce license. You can also identify who isn’t logging in; these users may need more training on how to use Salesforce or may not need a license at all.
What does it mean when a Salesforce user logs in at odd hours?
Admins can see if a user logs in at odd hours, such as on weekends or late at night, or if they log in from a different IP address, indicating they’re accessing Salesforce from an unexpected location. With this information, you can prevent unauthorized access that could lead to a data breach.
Why is user activity monitoring important in Salesforce?
User activity monitoring – tracking user actions in a digital environment for information security – is critical for protecting sensitive cloud-based data.
How much does a data breach cost?
The average cost of a data breach is $3.92 million. You may have seen companies like Facebook, Google, and Equifax suffer financially due to data breaches. Many breaches are caused by insiders, whether maliciously or unintentionally. In fact, the 2019 Cost of a Data Breach Report showed that organization insiders cause more than half of all breaches. This statistic is just one reason why the need for user activity monitoring exists. User monitoring has grown exponentially due to organizations’ need to protect sensitive data in cloud applications.
Can you assess Salesforce performance based on Apex events?
You can also assess performance based on Apex events and Community performance. User activity monitoring reports reveal areas that need to be addressed, which is critical because the performance of your Salesforce org is directly tied to productivity and ROI .