Slaesforce FAQ

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by Mavis Hegmann Published 2 years ago Updated 1 year ago

Did Salesforce just buy a startup for millions of dollars?

^ "Salesforce just bought a startup for 'tens of millions' of dollars, adding to its buying spree". Business Insider. Retrieved July 24, 2016. ^ "Demandware is Now the Salesforce Commerce Cloud".

What chat app did Salesforce acquire for $27 billion?

^ "Salesforce is acquiring workplace chat app Slack for $27.7 billion". The verge.com. Retrieved December 1, 2020. ^ Lawler, Richard (July 21, 2021).

Is Salesforce projects revenue showing continued strong growth?

^ "Salesforce Projects Revenue Showing Continued Strong Growth". June 4, 2019. Retrieved June 5, 2019. ^ Protalinski, Emil (October 25, 2013). "Salesforce to Shut Down Social Productivity App Do.com on January 31".

Who is the CEO of Salesforce?

Download. Salesforce Chair & CEO, Marc Benioff, delivers the Dreamforce To You 2020 Keynote from Salesforce Park.

When is Salesforce's 22nd anniversary?

March 2021 marks the 22nd anniversary of Salesforce. The timeline below shows the history of Salesforce over the years. It captures some milestones along the way, illustrating our record of doing well while doing good.

Where is Dreamforce held?

The first Dreamforce event is held at the Westin St. Francis hotel in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations. sForce 2.0 — the industry’s first on-demand application service — is launched at the event.

Acquisition to create the digital HQ for success from anywhere

Companies around the world have learned one thing over the past year—if you don’t have a digital way to connect with your employees, customers, and partners, you don’t have much of a chance of surviving.

Salesforce and Slack have joined forces to create the Slack-First Customer 360

Now it’s easier than ever to connect customers, employees, and partners with the conversations, apps, and data that power digital workflows for an all-new way to work.

When was Salesforce founded?

Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers.

Who will be the CFO of Salesforce in 2021?

Effective February 1, 2021, Amy Weaver, Salesforce’s current President and Chief Legal Officer, will become President and CFO.

Why is Salesforce important?

Salesforce helps teams better understand the nature and degree of bias associated with the datasets they are using and the models trained on those datasets. It’s essential that ethical AI teams facilitate questions about how to make AI models more explainable, transparent, or auditable.

Who is the chief scientist of Salesforce?

In April 2018, Baxter met Richard Socher, then Salesforce’s chief scientist. The two began discussing the cross-functional role ethical AI could play with Einstein (Salesforce’s AI technology across its sales, service, marketing and commerce offerings). By August 2018, she became Salesforce’s architect of ethical AI.

Why did Microsoft shut down Tay?

Microsoft shut down Tay after only 16 hours because it started to mimic the deliberately offensive behavior of other Twitter users, and Microsoft had not given the bot an understanding of such inappropriate behavior.

Where is Salesforce Tower?

The Salesforce Tower in San Francisco, California. Photographer: David Paul Morris/Bloomberg. In September 2016, Salesforce founder and CEO Marc Benioff informed employees, customers, and investors that Salesforce would be an AI-driven company.

Does Salesforce have ethical AI?

Today, Salesforce’s Ethical AI Practice not only advises internal working groups, but advises customers of all sizes with guidance about how to create ethical AI practices within their own organizations.

1. Slack

One-line Pitch: “Make work life simpler, more pleasant and more productive. Slack is the collaboration hub that brings the right people, information and tools together to get work done.”

2. Tableau

One-line Pitch: “ [Tableau] make breakthrough products that change the way people use data.”

3. Mulesoft

One-line Pitch: “MuleSoft provides a software platform that enables organizations to easily build application networks using APIs…the digital glue that allows applications to talk to each other and exchange data.”

4. Demandware

One-line Pitch: “Demandware provides enterprise cloud commerce solutions that empower the world’s leading retailers to continuously innovate.”

5. ExactTarget

One-line Pitch: “ExactTarget provides on-demand one-to-one email marketing software applications.”

6. ClickSoftware

One-line Pitch: “ClickSoftware improves the efficiency and effectiveness of field service organizations and mobile workforces. Real-time operational intelligence delivers real business value.”

7. Vlocity

One-line Pitch: “Vlocity is built natively on the Salesforce Platform and it is a leading provider of industry-specific solutions”

How much revenue does Salesforce have in 2019?

For the fiscal year 2019, Salesforce reported revenue of US$13.28 billion, an increase of 26% year-over-year and 26% in constant currency. The CRM giant reported subscription and support revenues of US$12.41 billion, an increase of 27% year-over-year.

Why did Salesforce reject donations?

The not-for-profit organization Refugee and Immigrant Center for Education and Legal Services (RAICES) rejected a US$250,000 philanthropic donation from Salesforce because the company has contracts with U.S. Customs and Border Protection. The executive director of Raices, Jonathan Ryan, tweeted that "When it comes to supporting oppressive, inhumane, and illegal policies, we want to be clear: the only right action is to stop" in reference to the rejected donation. Salesforce CEO Marc Benioff responded in an official statement that the company's employees "don't work with CBP regarding separation of families. CBP is a customer & follows our TOS. We don't have an agreement with ICE. I'm Proud of the Men & Women who protect & serve our country every day & I'm Proud of our Ohana ."

What are the tabs in Salesforce?

Salesforce users can configure their CRM application. In the system, there are tabs such as "Contacts," "Reports," and "Accounts." Each tab contains associated information. Configuration can be done on each tab by adding user-defined custom fields.

When did Salesforce buy Slack?

On December 1, 2020, it was announced that Salesforce would acquire Slack for $27.7 billion. In February 2021, Salesforce announced that CFO Mark Hawkins would be retiring from his position after six years of working for the company, retaining however a position as CFO emeritus until October.

What is Lightning Platform?

Lightning Platform (also known as Force.com) is a platform as a service (PaaS) that allows developers to create add-on applications that integrate into the main Salesforce.com application. These third-party applications are hosted on Salesforce.com's infrastructure.

Is Salesforce a tax avoidance company?

Tax avoidance. In December 2019, the Institute on Taxation and Economic Policy found that Salesforce was one of 91 companies who "paid an effective federal tax rate of 0% or less" in 2018, as a result of the Tax Cuts and Jobs Act of 2017.

Does Salesforce use Solaris?

The company uses the Momentum platform from Message Systems to allow its customers to send large amounts of email.

How does Salesforce empower employees?

Salesforce's leaders, in turn, empower its employees by crafting the employee experience to carry out their cultural vision and values. At the end of the day, Salesforce gets the best work out of its people because of its culture of putting people first. May 13, 2019.

What is Salesforce hot button?

A hot button for younger working generations is being able to serve their local communities. And since philanthropy and community service have become a vital part of the Salesforce culture, it has allowed the firm to engage its predominant Millennial and Generation Z employees to improve communities throughout the world.

Who is the CEO of a company that is a champion for gender equality?

Their CEO, Marc Benioff, is a champion for gender pay equality. Under his progressive leadership, he's been able to fix pay discrepancies by dedicating over $8 million (at last count) to correct compensation differences by gender, race, and ethnicity across the company.

Does Salesforce give back?

As a result, Salesforce has topped a list of workplaces that give back.

22 Years of Salesforce News Highlights

1999

  1. In February, the Salesforce journey begins with a clear vision to be “A World-Class Internet Company for Sales Force Automation.”
  2. On March 8, Salesforce incorporates and Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff begin working on the first version of Salesforce’s CRM. Their base is a rented one-bedroom...
  1. In February, the Salesforce journey begins with a clear vision to be “A World-Class Internet Company for Sales Force Automation.”
  2. On March 8, Salesforce incorporates and Marc Benioff, Parker Harris, Frank Dominguez, and Dave Moellenhoff begin working on the first version of Salesforce’s CRM. Their base is a rented one-bedroom...
  3. As the four develop their prototype, they also build a distinctive startup culture. They only work on what they believe is important and necessary, to do it “fast, simple, and right the first time....
  4. The company also writes its first V2MOM(Vision, Values, Methods, Obstacles, and Measures) strategic plan, aiming to provide employees with a clear vision and align the organization around common go...

2000

  1. Like many other tech companies, Salesforce endured challenges brought on by the dot-com bubble bursting, and 20% of the company’s workforce was laid off.
  2. On February 7, salesforce.com officially launches at an event themed around “The End of Software” at San Francisco’s Regency Theater with 1,500 attendees and a concert with The B-52s.
  1. Like many other tech companies, Salesforce endured challenges brought on by the dot-com bubble bursting, and 20% of the company’s workforce was laid off.
  2. On February 7, salesforce.com officially launches at an event themed around “The End of Software” at San Francisco’s Regency Theater with 1,500 attendees and a concert with The B-52s.
  3. In March, Salesforce gets a boost from its first piece of major press coverage, in The Wall Street Journal, when it hires actors to stage a mock protest outside a Siebel Systems conference. The “pr...
  4. Salesforce.org launches the1-1-1 model, leveraging its technology, people, and resources to improve communities around the world.

2001

  1. In April, Salesforce announces its expansion into the worldwide marketplace with headquarters in Dublin and Tokyo.
  2. Salesforce surpasses 3,000 customers, making it the fastest-growing CRM company.
  3. In November, Benioff is named Chief Executive Officer and Chairman.
  4. Salesforce delivers $22.4 million in revenue for the fiscal year, ending January 31, 2002.
See more on salesforce.com

2002

  1. By end of the year, the company has 5,740 customers, 70,000 users in 107 countries accessing the service in multiple currencies and eight languages.
  2. Salesforce delivers $51 million in revenue for the fiscal year, ending January 31, 2003.
  3. Marc Benioff makes a prediction about the future of Salesforce, CRM, and business: “There were the leaders, but Oracle displaced them. The same thing is going to happen again. It’s th…
  1. By end of the year, the company has 5,740 customers, 70,000 users in 107 countries accessing the service in multiple currencies and eight languages.
  2. Salesforce delivers $51 million in revenue for the fiscal year, ending January 31, 2003.
  3. Marc Benioff makes a prediction about the future of Salesforce, CRM, and business: “There were the leaders, but Oracle displaced them. The same thing is going to happen again. It’s the beginning of...

2003

  1. The first Dreamforceevent is held at the Westin St. Francis hotel in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations.
  2. sForce 2.0 — the industry’s first on-demand application service — is launched at the event.
  3. The company’s employees number more than 400.
  4. It establishes a global presence, opening offices in Australia, France, Germany, Ireland, Japan…
  1. The first Dreamforceevent is held at the Westin St. Francis hotel in downtown San Francisco. Just over 1,000 registered attendees take part in the event, which has 52 presentations.
  2. sForce 2.0 — the industry’s first on-demand application service — is launched at the event.
  3. The company’s employees number more than 400.
  4. It establishes a global presence, opening offices in Australia, France, Germany, Ireland, Japan, Spain, and the U.K.

2004

  1. On June 23, Salesforce successfully completes its initial public offering on the New York Stock Exchange, raising $110 million at $11 per share.
  2. Salesforce earns $176 million in revenue over the fiscal year ending January 31, 2005.
  3. The company has 767 employees.
  4. The customer base has grown to 13,900.
See more on salesforce.com

2005

  1. In September, Salesforce introduces its AppExchangeservice, offering third-party developers a place to work on their own applications and open them up to Salesforce customers.
  2. By the end of the year, the company’s customer base stands at 20,500 worldwide, with nearly 400,000 unique users.
  3. The company surpasses 1,300 employees by end of fiscal year.
  1. In September, Salesforce introduces its AppExchangeservice, offering third-party developers a place to work on their own applications and open them up to Salesforce customers.
  2. By the end of the year, the company’s customer base stands at 20,500 worldwide, with nearly 400,000 unique users.
  3. The company surpasses 1,300 employees by end of fiscal year.
  4. It has earned $309.98 million in revenue for fiscal year ending January 31, 2006.

2006

  1. Salesforce’s mobile journey starts with the acquisition of wireless technology startup Sendia, and the original Salesforce mobile app, AppExchange Mobile.
  2. The AppExchange ecosystem grows into a vibrant marketplace with 575 apps from 250 independent software vendors.
  3. In a defining moment, Benioff shares his view that business is the greatest platform for chan…
  1. Salesforce’s mobile journey starts with the acquisition of wireless technology startup Sendia, and the original Salesforce mobile app, AppExchange Mobile.
  2. The AppExchange ecosystem grows into a vibrant marketplace with 575 apps from 250 independent software vendors.
  3. In a defining moment, Benioff shares his view that business is the greatest platform for change, publishing The Business of Changing the Worldwith essays by 20 other thought leaders.
  4. The Power of Us partner program launches, engaging Salesforce’s partners with the 1-1-1 philanthropy model.

2007

  1. IdeaExchange (nowTrailblazer Community) launches, inviting customers to contribute new feature ideas for future releases.
  2. At Dreamforce, plans for the Force.com technology platform are announced, which will allow developers to build applications on the Salesforce platform and create any user interface on demand.
  1. IdeaExchange (nowTrailblazer Community) launches, inviting customers to contribute new feature ideas for future releases.
  2. At Dreamforce, plans for the Force.com technology platform are announced, which will allow developers to build applications on the Salesforce platform and create any user interface on demand.
  3. Salesforce reports revenue of $748.7 million for the fiscal year ending January 31, 2008.
  4. Users exceed 1.1 million, from 41,000 customers across the globe.

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