Slaesforce FAQ

how to access my documents in salesforce

by Ms. Lola Adams Published 2 years ago Updated 2 years ago
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How do I access documents in Salesforce?

  • Under Find a Document, enter keywords to search for a document.
  • In the Document Folders section, select a folder to view all the documents contained in that folder.

Clicking on the Documents tab displays the documents home page. Note If the Documents tab is not visible, you can customize your display to show it. Under Find a Document, enter keywords to search for a document. In the Document Folders section, select a folder to view all the documents contained in that folder.

Full Answer

How do I use documents in Salesforce?

After you create documents in Salesforce, you can use them in various ways in the course of your selling. You can search for documents from the Documents home page or browse through your document folders. You can leverage an image that was uploaded from the Documents tab, in Email Templates.

How do I access my company's files in Salesforce?

Your company may have its own file system. If you want a file accessible both through Salesforce and through an external file system, you can connect it there. If you want to check out how people are using a set of files, you can run a file report to view and analyze the data.

How do I Connect Microsoft Access to Salesforce?

In the Microsoft Access – Connect to Salesforce dialog box, do the following: Enter a username and password in the Username and Password boxes. Enter a security token in the Security Token box. Optionally, enter one or more connection parameters in the Additional Connection String Parameters box. For more information, see Connection Parameters.

What information do I need to connect to Salesforce?

Identify necessary connection information, including a username, password, and token. You must enter a security token, which is a case-sensitive alphanumeric code, if you try to access Salesforce from an Internet Protocol (IP) address that’s outside your company’s trusted IP range. For more information, see Reset Your Security Token.

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How do I access the documents tab in Salesforce lightning?

Documents. Documents aren't available in Lightning Experience. To use documents in Lightning Experience, export them in your weekly export or using Data Loader. Then upload them into Lightning Experience as Salesforce Files.

Where the documents are saved in Salesforce?

Files Home is the central location of your files in Salesforce. See all files that you've stored privately, view files that are shared with you, and share files with others.

How do I view contents files in Salesforce?

Click a library name to view details about the library. Click the arrow next to the library name and choose Subscribe to Library to subscribe to all content in the library or Show Library Content to view a list of all files, content packs, Web links, and Google docs published to the library.

How are documents stored in Salesforce?

Each document that is stored in the document library resides in a folder. The folder's attributes determine the accessibility of the folder and the documents within it. You can store documents and images on the Documents tab without attaching them to records.

How do I view all files in Salesforce?

Steps to enable the permission for users:Set Up > Permission Set > New.Enter in the preferred details.Click Save.Click App Permissions.Click Edit,Navigate to "Query All Files".Check the "Query All Files" checkbox.Click Save.More items...

Does Salesforce have a document library?

Each document that is stored in the document library resides in a folder. The folder's attributes determine the accessibility of the folder and the documents within it.

How do I query content documents in Salesforce?

Execute the below queries in the Developer Console. SELECT Id, LinkedEntityId, ContentDocumentId FROM ContentDocumentLink WHERE LinkedEntityId=<> 2 records will be returned. SELECT Id, Title FROM ContentDocument WHERE Id=<> 2 rows will be returned.

What is a content document in Salesforce?

Content Document Represents a document that has been uploaded to a library in Salesforce CRM Content or Salesforce Files. This object is available in API versions 17.0 and later for Salesforce CRM Content. This object is available in API version 21.0 and later for Salesforce Files.

What is content document link in Salesforce?

Represents the link between a Salesforce CRM Content document or Salesforce file and where it's shared. A file can be shared with other users, groups, records, and Salesforce CRM Content libraries.

Where are PDF stored in Salesforce?

The PDF's are being stored in Salesforces' Documents section in a folder.

How do I add documents to Salesforce?

To add a document and upload its file, log in to Salesforce and follow these steps: Click the plus sign at the top to the right of your tabs and then select Documents. An Upload New Document page appears. Type a name for the file in the Document Name field.

Can Salesforce be used for document storage?

Yes, you can use Salesforce Data Loader to add multiple links and documents, as well as update documents with the same ID in Salesforce CRM Content libraries.

Why Do I Need Document Management in Salesforce?

As previously mentioned, the plethora of different systems within a company means documents can be created in many places. By using a document management system (DMS), users ensure consistent access to all documents across different user groups and systems.

Native Document Features in Salesforce

Salesforce already has a number of different areas in which documents can be managed. These include:

Third-party Salesforce Document Solutions

Salesforce already offers users a number of ways to work with documents. However, organizing your document storage or arranging access for external parties is often difficult. That’s why there are a number of third-party plugins that make it much easier to manage documents than in the standard edition of Salesforce.

Which Solution Should I Choose?

The question you need to ask yourself now is this: what do I want to achieve with document management in Salesforce? If the goal is simply to store the files somewhere else to reduce the need for storage in Salesforce (or something very similar), then the S3 storage apps offered by some providers will suffice.

How many versions of Salesforce can you have?

Salesforce can track many versions of the same file, but not an unlimited number. You can have up to 2,048 versions. If you’re hitting that limit, you’re in a select group indeed.

What is file sharing?

File Sharing. File sharing is a way to collaborate on a file with other users in your company (and therefore change the relationships of other users to a file). There are even ways to share files externally.

What is a file posted to a public feed?

Files posted to public feeds that all users in your company can see are considered shared with your company. Like with the feeds themselves, all users in your company can view the file.

Can I share a file with someone?

Files can also be shared by generating an encrypted URL link to the file and sending it to whomever you like. The link is public, so you can share a file this way with individuals both within and outside of your company, including customers and partners.

Can you make a Salesforce file private?

If a file has been shared with a record, you can also make it private without un-attaching it from the record. If you do so, other users viewing the record won’t see the file even though it’s attached. In Salesforce Lightning, making a file private is a manual process.

Can you upload a new version of Salesforce?

When working with files in Salesforce, you can upload new versions. Salesforce will track all versions of a file for you. When you upload a new version, it actually replaces the previous version as the active file, but all versions are still available if you need them.

Can administrators view a file?

Some administrators may still be able to view the file if they have the "Modify All Data" permission. I say "may," because the file owner can prevent even these administrators from viewing the file by keeping it in a private library. File metadata is not treated the same as the file itself, however.

What is Salesforce Files?

Files is the newest and most robust way to manage and share files that Salesforce has ever had. Using Files, we can: Files can be easily accessed by clicking the Files tab. From here, you can see organized content that is owned by you, shared with you, or followed by you, and you can view and manage Files libraries.

Can you see Google Docs in Lightning?

In Lightning, you can still see Google Docs on records by adding the Google Docs & Attachments related list to the page layout. Unfortunately, if you want to add a new Google Doc, you will need to do so from Classic, and clicking on an existing Doc will automatically switch to Classic.

Can you edit a file in Salesforce?

You can edit a file, download it, generate a public link, or even upload a new version. So as you can see, Salesforce has been moving toward consolidating its file management into Files so users do not have to use multiple tools for file management.

The Complete Guide to Salesforce User Management

When you get set up in Salesforce, adding users is an anticipated step. After all, your users are the ones who will be entering data in Salesforce and using it the most. This said, granting a user login credentials is one piece of the puzzle, and adding users without considering what type of access they need can produce headaches down the road.

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Permission sets grant access to objects outside of profiles. They are helpful when specific users need access to objects outside of their profiles. They help grant access to objects on an as-needed basis.

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Roles in many ways mimic how your team is structured in real life. Admins create a role hierarchy and assign users to each role to organize users into a management chain. Assigning users to a role hierarchy makes records accessible within their team.

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Whether you are just getting started with user management, OR want to explore more ways to improve how your users are set up, we’ve got resources for you to keep the momentum going.

What happens when you link to data in Salesforce?

When you link to data, Access creates a two-way connection that synchronizes changes to data in Access and Salesforce. When you import data, Access creates a one-time, copy of the data, and so changes to data in either Access or Salesforce are not synchronized.

How many fields can Access have?

Access does not support more than 255 fields in a table, so Access links or imports only the first 255 columns. Determine the total amount of data being imported. The maximum size of an Access database is two gigabytes, minus the space needed for system objects.

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