Slaesforce FAQ

how to access salesforce checkout

by Remington Waters V Published 2 years ago Updated 2 years ago
image

You can access Checkout at store.salesforce.com or by clicking the gear in the top right corner of Salesforce and selecting Manage Subscription. See Access 'Checkout' in Lightning Experience or Salesforce Classic for more details. Resolution Checkout is available for Sales or Service Cloud customers and prospects in trials.

Full Answer

What is Salesforce checkout and how does it work?

Salesforce Checkout shows contract details, invoices, orders, and credit memos — and allows you to add a variety of products to your account. Change your billing details, including address and credit card details, when anything changes. Contact your account executive directly, or open a support case right from the Checkout home page.

How do I pay an invoice in Salesforce checkout?

You will be redirected to Salesforce Checkout. Click the “Pay Invoice” button in the Invoices section of the homepage of Checkout. Alternatively, select “Invoices” in the top navigation bar for a complete list of invoices, then select “Pay Invoice” for the invoice you would like to pay.

How do I view my payment history in Salesforce checkout?

Click “View Your Statements” in the right box. You will be redirected to Salesforce Checkout, where you can view all past Salesforce statements. Click the “Payments” tab for more detail.

How do I contact Salesforce tech support?

You can call Salesforce tech support during local business hours, five days a week. The phone numbers are listed in the Help & Training portal. Just click the “Contact Support” link to access the phone numbers.

What is Salesforce Checkout?

Where is checkout on Salesforce?

How to see purchased products in Salesforce?

Does Salesforce Essentials Edition have Lightning?

About this website

image

Where is Salesforce Checkout?

You can access Checkout at store.salesforce.com or by clicking the gear in the top right corner of Salesforce and selecting Manage Subscription. See Access 'Checkout' in Lightning Experience or Salesforce Classic for more details. Checkout is available for Sales or Service Cloud customers and prospects in trials.

How do I use Checkout in Salesforce?

3:068:00Top 3 Reasons to Use Salesforce Checkout - YouTubeYouTubeStart of suggested clipEnd of suggested clipYou need to know the contract renewal date and how many licenses you have let's take a look at howMoreYou need to know the contract renewal date and how many licenses you have let's take a look at how Salesforce Checkout can answer all of those. Questions. From the home page we'll navigate two

What is Salesforce Checkout?

Salesforce Checkout shows contract details, invoices, orders, and credit memos — and allows you to add a variety of products to your account. Update billing and contact information. Change your billing details, including address and credit card details, when anything changes.

Where do I find Salesforce invoices?

View and Download InvoicesOn the Your Account app home page, click View Invoices.In the invoice list, use the filters to display your invoices.To view invoice details, click an invoice number. Note Some past due invoices can be paid online.

Where is payment center in Salesforce?

Go to your account and click Payment Center. On the Make a Payment page, click By Invoice and then click Next. The payment center displays a list of your account's posted invoices with balances due. You can choose to pay any number of invoices in full or to make partial payments against their balances.

Where is manage billing permission Salesforce?

Under System select System Permissions. Change the system permissions by clicking Edit. Enable Manage Billing permission under System category of System Permissions. Save changes to system permissions by clicking Save.

How do I edit a subscription in Salesforce?

To do this in Salesforce Classic, follow these steps.Navigate to the Reports folder and click on All Folders on the left-hand side.Then, click the pull-down menu on the right and navigate to Items I'm Subscribed To.On this page, you can view, edit, and delete your current subscriptions to reports.

How do I update payment info in Salesforce?

Update Your Payment InformationLog in to the Salesforce Partner Community.Click the Publishing tab.Open any listing that you submitted for security review.Click the Security Review tab.Click Update Payment.Edit your payment information.Click Update.

How do I manage my Salesforce license?

Modify Your LicenseFrom the App Launcher ( ) in your business org, select License Management App.In the LMA, navigate to Licenses.Select the record for the customer license you want to modify and click Modify License. ... Now modify the license record by changing the values in the appropriate fields.

How do I view an invoice?

To view or download an invoiceSign in to Google Ad Manager.Click Billing Invoices.Click View invoices.Use the drop-down menu to adjust the type of invoices you would like to review, for example, "All invoices", "Open and past due invoices".To see more details, click on the corresponding invoice number. -or-

Does Salesforce have invoice?

Salesforce Billing allows you to create an invoice manually from a single order or to automate the invoice creation process with an invoice scheduler. Invoice schedulers evaluate unbilled order products based on user-defined criteria and create an invoice with invoice lines for each matching order product.

How do I upload an invoice to Salesforce?

To import the invoices, use the Data Loader as described in Insert, Update, or Delete Data Using Data Loader in the Salesforce Developer Documentation:Click Insert.Select the Invoice object.Click Browse to select your invoice import CSV file, then proceed as prompted.

How to set up a subscription in Winablement?

Winablement offers subscription payment plans. To set up a subscription plan, Norman clicks the Manage Plans in Stripe link in the Publishing Console. In Stripe, he creates a per-user per-month subscription plan. Winablement only offers subscription plans, so Norman doesn’t create a one-time payment plan. One-time plans are infrequently used, most often for Lightning components.

Does Winablement have checkout?

Winablement Corp. is ready to set up Checkout for its solution. Winablement's admin, Norman, logs in to the Publishing Console to edit an existing listing. He created the listing several months ago, so he first confirms that he already uploaded the managed package. To enable Checkout on this listing, he navigates to the pricing tab and sets its pricing type to Paid, using Checkout.

Does Checkout collect VAT?

If your company is required to collect VAT, you can provide your VAT ID and VAT percentage in the Publishing Console. Checkout uses that information and your company’s location to calculate VAT amounts. Checkout adds those amounts to customer invoices for subscription plan payments.

Does checkout update licenses?

When customers purchase your Checkout-enabled AppExchange solution, they get the license to run the solution. You never have to update license settings manually. Even when customers buy, upgrade, renew, or make other subscription changes, Checkout automatically updates their licenses in the LMA. Makes you want to do your happy dance, doesn’t it? Yeah, us too.

Does Salesforce collect sales tax?

Checkout automatically collects US sales tax from customers whose shipping address is in a US state or local jurisdiction that imposes sales tax, and whose purchases aren’t tax exempt. Salesforce also remits the collected taxes to local authorities. Sales tax amounts appear on the Checkout screens and on invoices for one-time and subscription plan payments.

What is Salesforce checkout?

Checkout is one way we make AppExchange payments attractive to your customers. With Checkout, you can give your customers more payment method options and save them money.

What Is Checkout?

Buying online is a familiar process—search a website, select an item, submit payment, and you’re done. Online retailers strive to make buying online user friendly, because that encourages their customers to make more purchases.

What is checkout payment?

It does all the work of collecting credit card and bank information, managing trial periods, and processing charges. The service automatically bills your customers’ credit cards or debits your customers’ bank accounts. It also automatically deposits the money into your bank account.

Can you use checkout in Salesforce?

To use Checkout, you must distribute your AppExchange solution as a managed package. To learn more about managed packages, read Second-Generation Managed Packages in the Salesforce DX Developer Guide.

Can you use checkout on AppExchange?

When you list a solution on the AppExchange, you assign a pricing model—free, a free trial, or a paid listing. Checkout doesn’t apply to free solutions, since they have no financial transaction to process. You can use Checkout with trial and paid listings. If your solution is a paid Lightning component, you’re required to use Checkout.

Does Checkout accept credit card payments?

Checkout gives you the option to accept credit card and bank payments. That plays well with your customers’ geographic and demographic payment preferences. In certain countries, bank transfers are the trusted online method. In others, it’s credit card payments.

Is checkout secure?

Accurate and secure bank transfer and credit card processing are complex tasks, but we want payments to appear easy to your customers. That’s where Checkout excels. Checkout is powered by Stripe, a global online payment processing company. Stripe provides the technological, fraud prevention, and banking infrastructure that ecommerce websites require. With Checkout and Stripe, buying is easy and transactions are fast and secure.

How to manage Salesforce account?

You can manage your account by clicking the Setup gear in the top right corner of Salesforce and selecting Your Account (Lightning Experience), or using this link .

How to view past statements in Salesforce?

Click “View Your Statements” in the right box. You will be redirected to Salesforce Checkout, where you can view all past Salesforce statements. Click the “Payments” tab for more detail.

How to make a one time payment on Salesforce?

To make a one-time credit card payment of an invoice: Navigate to Your Account. Click “View Your Invoices” in the right box. You will be redirected to Salesforce Checkout. Click the “Pay Invoice” button in the Invoices section of the homepage of Checkout.

Where is my credit card info?

In the upper right corner are your credit card details.

What is access settings?

Access settings determine other functions, such as access to Apex classes, app visibility, and the hours when users can log in.

What is a permission set in a profile?

In Profiles? In Permission Sets? Use profiles and permission sets to grant access but not to deny access. Permission granted from either a profile or permission set is honored. For example, if Transfer Record isn't enabled in a profile but is enabled in a permission set, she can transfer records regardless of whether she owns them.

How to contact Salesforce support?

You can call Salesforce tech support during local business hours, five days a week. The phone numbers are listed in the Help & Training portal. Just click the “Contact Support” link to access the phone numbers. You might also want to check http://trust.salesforce.com/trust/status/ to check if salesforce.com is having issues on your instance ( what instance am I on? ).

How to fill out a case on Salesforce?

Fill out the “Open a Case” form completely including the questions on business impact. To ensure the quickest answer to your question, include: details on exactly what you are trying to do and what you have tried; details on any Apps that might be involved in your issue; and any other specifics that will help the technical support agent get your question routed the correct way. The details you provide will help salesforce.com prioritize your case.

What is salesforce.com skills based routing?

Once you submit a case through the Help and Training portal, salesforce.com uses what they call skills-based routing to ensure cases go to the right experts. They use a tiered model, so simple questions start at Tier-1 and progress based on case complexity.

How to submit a technical support case?

To submit a technical support case, go to the Help and Training portal and click the “Contact Support” link located on the upper right hand side of the home page. Then click the “Open a Case” button.

What is Salesforce Checkout?

Salesforce Checkout shows contract details, invoices, orders, and credit memos — and allows you to add a variety of products to your account.

Where is checkout on Salesforce?

You can access Checkout at store.salesforce.com or by clicking the gear in the top right corner of Salesforce and selecting Manage Subscription (Lightning Experience).

How to see purchased products in Salesforce?

Click the “Purchased Products” tab. You’ll see a list of products, terms, and quantities for all active Salesforce products.

Does Salesforce Essentials Edition have Lightning?

Salesforce Essentials Edition customers have the opportunity to use our Lightning subscription management tools. For the full suite of Checkout features, please visit store.salesforce.com.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9