Open the Salesforce Authenticator app on your mobile device. If you’re opening the app for the first time, you see a tour of the app’s features. Take the tour, or go straight to adding your Salesforce account to the app. In the app, tap + to add your account.
Full Answer
How do I add an account to Salesforce Authenticator?
Open the Salesforce Authenticator app on your mobile device. If you're opening the app for the first time, you see a tour of the app's features. Take the tour, or go straight to adding your Salesforce account to the app. In the app, tap Add an Account.
How do I add an account to the Authenticator app?
Open the Authenticator app, select Add account from the Customize and control icon in the upper-right, select Other account (Google, Facebook, etc.), and then select OR ENTER CODE MANUALLY. Enter an Account name (for example, Facebook) and type the Secret key from Step 1, and then select Finish.
How do I reconnect my Salesforce account to the Authenticator app?
In your Salesforce browser window, enter the phrase in the Two-Word Phrase field. Click Connect. In the Salesforce Authenticator app on your mobile device, you see details about the account you're connecting. To complete the account connection, tap Connect in the app.
How do I add another email account to authenticator?
ProcedureFrom your device, open the Google Authenticator app.Tap +.Tap Enter a setup key.Enter the following details: A name for the account, for example, Commvault or the name of your CommCell. The secret key provided in the email.Verify that the key type is time based.Tap Add.
How do I get the QR code for Authenticator app?
Go to the security verification settings screen. For information on how to get to this screen, see Changing your security settings. Check the box next to Authenticator app then select Configure. This brings up a screen with a QR code on it.
How do I get a new QR code for Authenticator?
On your new phone, install the Google Authenticator app.In the app, tap Get Started.At the bottom, tap Import existing accounts?.On your old iPhone, create a QR code: ... On your new phone, tap Scan QR code.After you scan your QR codes, you get a confirmation that your Google Authenticator accounts transferred.
How do I connect my Salesforce Authenticator app to my new phone?
Authorize your mobile device to open the Salesforce Authenticator mobile app. This process is different on Android and iOS devices. For Android, if prompted to select which app to open the link with, tap Salesforce Authenticator from the list. If your web browser opens, tap Open Salesforce Authenticator.
How do I reset my Salesforce Authenticator?
The solution: resetting a user's Salesforce Authenticator app after they have been locked outGo to the Salesforce Setup;Click Users in the Quick Find box;Click on the users name that you wish to reset;Click disconnect next to App Registration: Salesforce Authenticator;More items...•
How do I restore a Salesforce Authenticator account?
From the Let's Get Started screen, tap Restore from Backup. When prompted, enter your mobile number and tap Send. Salesforce Authenticator sends you a text message with a link. Tap the link in the text message.
Can I use Authenticator app for multiple accounts?
Use Authenticator on multiple accounts or devices Authenticator can issue codes for multiple accounts from the same mobile device. Each Google Account must have a different secret key. To set up extra accounts: Turn on 2-Step Verification for each account.
Can you have two accounts on Authenticator?
Yes, you can add multiple accounts to your Microsoft authenticator app.
How do I change my Authenticator app to a new phone?
To move your Microsoft MFA account to a new phone, follow these steps:Open the app on your old phone.Tap the three dots at the top right.Tap “Settings”Enable “Cloud backup”/”iCloud Backup”On your new phone, install the Microsoft Authenticator app and log in to your account.Select “Begin Recovery”More items...•