What can you do with Salesforce Chatter?
Here are the main things you can do with Salesforce Chatter: Post updates or comments in Groups or on a record. Share files and links. Post polls. Create draft posts to share later. View Chatter Feeds for past activity relating to a specific record, or across your organization.
How to add members to a group in Salesforce lightning experience?
In Salesforce Classic, go to the group’s detail page, and click Add/Remove Members. In Lightning Experience, go to the group highlights panel, and click Add Member (your administrator must add this quick action).
What is Salesforce Chatter by christchristine?
Christine is the Salesforce Evangelist at Salesforce Ben. She is a 6 x certified Salesforce MVP, a regular speaker at Salesforce events, and leads the Bristol Salesforce Admin group. Salesforce Chatter is a collaboration tool built into the Salesforce user interface.
Is it possible to invite customers to a chatter group?
Can someone help with solution for this. The Chatter group within your salesforce org will NOT be accessible to your community members. However, there is an option to invite Customers but those customers can be anyone (outside of your community members).
How do I add an email to a chatter in Salesforce?
Enable 'Allow Posts via Email' on ChatterNavigate to Setup.On the Quick Find box, enter Email Settings.Click Email Settings on the results.Select Allow Emails to allow users to post to groups using email.Click Save.
How do I send a Chatter message in Salesforce?
Open a person's profile by clicking their name anywhere in Chatter, and then click Send a message. Click Send a message on a person's hover. When viewing the full message history of a conversation, use the text box under the most recent message to send a reply.
How do you customize chatter?
From Setup, enter Group Layouts in the Quick Find box, then select Group Layouts.Click Edit next to the group layout that you want to customize, or click New to create a layout.From the palette on the top of the page, drag fields, buttons, and other user interface elements. ... To save the layout, click Save.
What is the difference between Chatter and Chatter feed in Salesforce?
Chatter feeds show you posts and comments you and other people make, as well as record updates across your Salesforce organization. Chatter Answers is a self-service and support community where users can post questions and receive answers and comments from other users or your support agents.
How do I post on Chatter apex?
To enable chatter all we have to do is go to the Setup|Customize|Chatter|Chatter Settings and enable chatter. After that a new chatter tab will be visible in specific apps. However someone might be having a specific requirement about posting data on chatter from APEX code.
How should a Chatter user send a message to another chatter user that Cannot be viewed?
How should a Chatter user send a message to another Chatter user that cannot be viewed by someone else? Only group members can post to this group.
How do I change my chatter component?
Salesforce: Activities & Chatter componentGo to object manager, open that object, you will be landed at the Details page, and click the Edit button then select Allow Activities.Once enabled, you should see the Activities component.Chatter.More items...•
What type of chatter group only allows group owners and managers to create new posts?
Private: Only group members can see and add posts, comments, and files. People must ask to join, and the group's owner or managers must add them.
How do I add Chatter to page layout?
0:131:20How to Add Chatter to a Lightning Page in Salesforce - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo from here we'll click the gear icon. And then click edit page and then let's say we want to addMoreSo from here we'll click the gear icon. And then click edit page and then let's say we want to add shatter to this set of tabs. We'll click add tab. Select chatter hit done click on the tab.
How do I create a Chatter group in Salesforce?
Create Chatter Groups for All Sales and All SupportClick the App Launcher .Enter Groups in the Search apps and items... box and select Groups.Click New.Fill in the new group information: Group Name: All Sales. ... Click Save & Next.Skip adding a group photo by clicking Next.Skip adding members for now and click Done.
Can Chatter Free users see reports?
Chatter only users have access to reports and dashboards but cannot use global search to find them.
Who can see Chatter posts?
Anyone except customers can see your posts on your profile, and the people who follow you can see your posts in their Chatter feed. However, if you change a record, only the people who have permission to see the record can see the record update in a feed.
Salesforce Chatter Features
Salesforce Chatter offers many features to boost collaboration between users. Chatter’s functionality mirrors that of a social media platform, with tagging, @mentioning, and more.
What is a Chatter Feed?
A Chatter Feed is a list of published posts. Chatter Feeds can be accessed from either:
Chatter Groups
Chatter Groups allow particular sets of users to collaborate on Salesforce. Groups have three visibility settings:
Chatter Email Digest
When you join a Chatter Group or decide to “Follow” a colleague, you will receive email notifications on their Chatter activity.
Chatter Feed Tracking
Chatter Feed Tracking on a record will display polls, posts, comments, and record updates. For record updates to appear, feed tracking must be enabled.
Attach Files
When a file is attached to a record, it is also added to the Notes and Attachment related list and stored in Files.
Salesforce Topics
You can create and add topics in Salesforce to Chatter posts or records; topics are added by including a Chatter post hashtag.