Slaesforce FAQ

how to add the add to salesforce button to outlook

by Shayna Trantow Published 2 years ago Updated 2 years ago
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Make 'Add to Salesforce' button visible for Users in Outlook Integration or Gmail Integration.

  • Click Edit next to the action that you want to change.
  • Change the record type from Master to a record type that the User is assigned to and click Save.
  • Now select Publisher Layouts under the same 'Global Actions' section from Setup and make sure the 'New Contact' and 'New Lead' actions are added to ...
  • Now open Outlook or Gmail and select an email to load Outlook Integration or Gmail Integration to verify if Add to Salesforce button is now available ...

Take the following steps to enable the Salesforce for Outlook Add-In in Microsoft Outlook 2010/2013/2016:
  1. Click File | Options | Add-Ins.
  2. Click the Manage drop-down menu and select Disabled Items and click on Go...
  3. If the Salesforce add in is listed, select it and click Enable.

Full Answer

How to integrate Salesforce with Outlook?

Steps to Set up Salesforce Outlook Integration

  1. Selecting Outlook in Salesforce. Go to your Salesforce and log in. ...
  2. Configuring Outlook. Step A: Now, in the Fast Find Box, type Outlook again and select Outlook Configuration. ...
  3. Configuring Salesforce. Switch to Salesforce Classic now. ...
  4. Salesforce Outlook Integration. ...

How to connect Salesforce with Outlook?

Importance of integrating Salesforce with Outlook

  • It will help to save time of Sales reps in entering data and switching between the two applications
  • Help to eliminate efforts on redundant data entry into two applications
  • Help Sales teams in tracking email conversations relevant to Salesforce records
  • Help to design meaningful email templates for prospects and customers

More items...

How to Connect Outlook calendar with Salesforce?

how do I sync outlook calendar with salesforce? Login to Salesforce Click your name at the top right corner Click Setup In the search box on the left search for outlook You should then see "Salesforce for Outlook" Click that Click download

Can you use a template with Salesforce for Outlook?

Users can select a template and then include Salesforce data specific to a Contact, Lead, or other record to merge into the template’s fields in both the subject line and body of the email. In this section, you will learn how to work with Salesforce email templates in Outlook.

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How do I add a Salesforce plugin to Outlook Web?

From Setup, in the Quick Find box, enter Outlook , and then select Outlook Integration and Sync.Enable Let users access Salesforce records from Outlook.If reps use Outlook on the web, in the Microsoft Outlook Web App Domain section, add the domains that you want to allow access to Salesforce.

Is there a Salesforce plugin for Outlook?

To use the integration, each Outlook user needs the Salesforce add-in for Microsoft Outlook. How you get the add-in is up to your Salesforce admin and your IT department. After the add-in is installed, launch it in Outlook, connect your email account, and then manage the add-in like you do other Microsoft add-ins.

How do I connect my Salesforce Inbox to Outlook?

From Setup, in the Quick Find box, enter Integration , and then select either Outlook Integration and Sync or Gmail Integration and Sync.Expand Let users access Salesforce records.If you use Outlook, make sure that Email to Salesforce and Use Enhanced Email are enabled.More items...

How do I set up Salesforce Lightning for Outlook?

Step 1: Enable Outlook integration in Salesforce. ... Step 2: Configure your Outlook domains. ... Step 3: Add the Salesforce app to Outlook. ... Step 4: Log into Salesforce through the Outlook app. ... Step 5: Start using the Salesforce app in Outlook. ... Step 6: Turn on Enhanced Email. ... Step 7: Log an email conversation.More items...•

How does Salesforce work with Outlook?

The Salesforce integration with Outlook is one of a suite of products that give sales reps the power to work from their email applications, while keeping Salesforce data up to date. The integration provides Salesforce data directly within Outlook, and the ability to log emails and events to Salesforce records.

How do I integrate email with Salesforce?

0:052:47Salesforce email integration - YouTubeYouTubeStart of suggested clipEnd of suggested clipI can link this email to a related Salesforce. Record like a contact account opportunity or even aMoreI can link this email to a related Salesforce. Record like a contact account opportunity or even a custom object.

How do I automatically log into Outlook from Salesforce?

To log attachments automatically when using Log Email on Send, make sure that the Always save email attachments setting is selected in your My Email to Salesforce settings. If this option isn't selected, attachments in emails sent using Log Email on Send aren't automatically included with the logged email.

List of all the knowledge articles mentioned below

Before you start, we recommend reviewing the following articles for more information on how email association works.

Resolution

Salesforce for Outlook Side Panel error when trying to add an email 'We couldn't add this item. Please try adding this item again.'

Root Cause

In reality this issue is not related to SFO or its settings. You would need to disable the " Lock sessions to the IP address from which they originated " in the impacted orgs.

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