Slaesforce FAQ

how to add track history in salesforce

by Dr. Rylee Turcotte Published 3 years ago Updated 2 years ago
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Tracking Salesforce Field History for Custom Objects. Go to Setup=>Customize=>Object=>Fields. Click on Fieldsas shown above. Click on Set History Tracking. Enable Account history. Select up to 20 field that are to be tracked Finally select Save button.

  1. From Setup, enter Object Manager in the Quick Find box, then select Object Manager.
  2. Click the custom object, and click Edit.
  3. Under Optional Features, select the Track Field History checkbox. ...
  4. Save your changes.
  5. Click Set History Tracking in the Custom Fields & Relationships section. ...
  6. Choose the fields you want tracked.

Full Answer

How to track field history in Salesforce?

To track the changes that happened in the field, select the certain field to track and display field history in the history related list of an object. The field history data is retained for up to 18 months. Field history tracking in salesforce can be enabled for Standard objects and Custom objects.

How do I enable field history tracking for custom objects?

You can enable field history tracking for custom objects in the object’s management settings. From Setup, enter Object Manager in the Quick Find box, then select Object Manager. Click the custom object, and click Edit. Under Optional Features, select the Track Field History checkbox.

How do I enable tracking for an object in Salesforce?

From Setup, enter Object Manager in the Quick Find box, then select Object Manager. Click the custom object, and click Edit. Under Optional Features, select the Track Field History checkbox. When you enable tracking for an object, customize your page layouts to include the object’s history related list.

Which changes are always tracked in Salesforce?

Certain changes, such as case escalations, are always tracked. Salesforce stores an object’s tracked field history in an associated object called StandardObjectNameHistory or CustomObjectName__History. For example, AccountHistory represents the history of changes to the values of an Account record’s fields.

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How do I enable account history tracking in Salesforce?

Enable Field History TrackingFrom Setup, click Object Manager and select Account.Select Fields & Relationships, and click Set History Tracking.Select Enable Account History, then select these two fields to track: Has Support Plan. Support Plan Expiration Date.Click Save.

How do I add a history list in Salesforce?

To add the history related list to the object page layout, open the page layout editor. In this exercise, let us take the Account object, so the related list for this would be Account History. Select Account History in Related Lists, and drag it to the page layout.

How do I create a history report in Salesforce?

From Setup, enter Historical Trending in the Quick Find box, then select Historical Trending. Select the object that you want to do historical trend reporting on. You can select Opportunities, Cases, Forecasting Items, and up to 3 custom objects. Select Enable Historical Trending.

How do I track records in Salesforce?

Let's Get TrackingClick the gear icon and Choose Setup.Under Objects and Fields, choose the Object Manager.Select Chargent Order or Transactions depending on which one you're doing first.Select Fields & Relationships.Click the Set History Tracking button.Choose what fields you want to track.Be sure to click save.

How do I add field history tracking to related list?

Enable Track Field History option under option feature on the Custom object. Click Set History Tracking in the Custom Fields & Relationships section and checked all those fields for tracking. Add Custom object History related list on the detail page.

What is Track field history?

Field History tracking is a method where we can track the changes that happens to a field. Thi field history tracking can be done for custom objects and standard objects.

How do I create a report on field history tracking in Salesforce?

After enabling History Tracking, a button will appear in the fields section that will allow individual fields to be selected. A new Report Type is created when Field History Tracking is enabled for an object.

How do I create a tracker in Salesforce?

From the object management settings for cases, go to Page Layouts. In the Case Page Layouts section, click Edit, and then click Feed View in the page layout editor. In the Other Tools and Components section, select the Milestone Tracker and specify where on the page you want it to appear. Click Save.

Where is field history tracking in Salesforce?

You can enable field history tracking for standard objects in the object's management settings. You can enable field history tracking for custom objects in the object's management settings. You can turn off field history tracking from the object's management settings.

Can we track task history in Salesforce?

Task and Events belong to object Activities, so for task history it is Activity History. This feature is provided by salesforce it self. if you have enable allow history or tracking on any Task object then you can get track it easily.

How does Salesforce track lead history?

Salesforce Classic:Go to Setup | Customize | Leads.Choose Fields.Click Set History Tracking.Tick the Enable Lead History box.Select the fields that need to be exposed on the Lead History report.Click the Save button.

Can you report on history tracking Salesforce?

Salesforce Field History Tracking allows you to track changes on up to 20 fields per object by capturing the prior value, the user, and the date/time of the change. You can then run reports on the historical data to audit changes or refer back to data at a certain point in time.

How long does Salesforce keep history?

You can't keep it forever - Salesforce only keeps so much history around. Here's how that works: Last 18 months - You can access the last 18 months directly in your org via related lists, reports and SOQL queries. From 18-24 months - Salesforce retains this data but you have to use Data Loader or the API to access it.

Can you include the old and new record in a lookup field?

If you're dealing with changes to lookup fields, you likely want to include some additional data about the old record and the new record referenced by the lookup field. Unfortunately, you can't do that because the old value and new value themselves aren't lookups, they're just text with a name for the referenced record.

Does Salesforce keep track of history?

Salesforce isn't entirely consistent in how it keeps track of history for each kind of object. The vast majority of standard Salesforce objects follow the same model, but there are a few exceptions (particularly with Opportunity; see below). Custom objects also support history tracking but have a few minor differences in their history objects.

Field history tracking in salesforce

Field History tracking is a method where we can track the changes that happens to a field. Thi field history tracking can be done for custom objects and standard objects.

How to enable field history tracking in salesforce for Custom Objects?

Field history tracking in salesforce can be enabled for Standard objects and Custom objects. To enable field history tracking for custom object or standard objects first we have enable feed for standard object or custom objects in Salesforce.

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Does Chargent have history tracking?

Chargent recommends that you enable history tracking on key fields for both the Chargent Order and Transaction records. For Chargent, fields like the Charge Amount, an expiration date on a credit card, or a Token can be beneficial to see before and after values and when they changed.

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Enabling Field History Tracking

  • For standard objects (e.g. Lead, Account, Contact, etc), click "Set History Tracking" when viewing Fields & Relationships for a given object in Object Manager. On the next screen select "Enable {ObjectName} History" and then select the field you want to track. For custom objects, you'll first need to make sure that "Track Field History" is selected...
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Anatomy of The History Object

  • Salesforce isn't entirely consistent in how it keeps track of history for each kind of object. The vast majority of standard Salesforce objects follow the same model, but there are a few exceptions (particularly with Opportunity; see below). Custom objects also support history tracking but have a few minor differences in their history objects. Most of the standard Salesforce objects are paire…
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Field History Tracking Limitations

  • As you might imagine, keeping track of all these changes can create a large amount of data in your Salesforce org. Luckily, field history tracking doesn't count against your org's data limits. However, Salesforce imposes several limits to ensure that your data doesn't get out of control: 1. Max of 20 fields per object- This might sound like a lot, but most Salesforce orgs I've seen have t…
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Querying Field History

  • If you're not inclined to directly query data in Salesforce using SOQL, feel free to skip this section. If you enjoy SOQL, read on. Let's take a look at how you might query AccountHistory: SELECT AccountId, DataType, Field, NewValue, OldValue, CreatedById, CreatedDate FROM AccountHistory ORDER BY CreatedDate ASC LIMIT 10 If you've enabled field history tracking for Account and yo…
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Viewing Field History

  • Field history acts just like any related list. You can easily add it to page layouts for standard and custom objects. Just beware that you'll only be able to see the most recent 18 months of field history. So, if you're looking at a record that was last modified more than 18 months ago, expect list related list to be blank. To add a history related list, just drag and drop it into the page layout …
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Building Field History Reports

  • Salesforce offers built-in reports for many of the standard object history types. If you've enabled reporting on your custom objects, their history reports will show up as well. If you're familiar with Salesforce reporting generally, it's not too hard to build a report that gives you a log of changes for a given record. The following report is just a basic grouping on Account order by the Edit Date (a…
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What Fields Should Have History Tracking?

  • First, you should ensure you're keeping track of ownership changes. We recommend that you enable field history tracking for the Owner field on standard objects like Lead, Account, Contact, Opportunity and even Task. You should also enable history tracking on other custom fields you have that represent some form of ownership. These ownership fields are critical to managing sa…
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