Slaesforce FAQ

how to assign customer community user in salesforce

by Rahsaan Hirthe Published 3 years ago Updated 2 years ago
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Go to the Contact->Select that contact record->In that detail you have a Manage External User Button -> Enable the Customer user. Then give Users Records detail in the User Object (User Name) -> User License & User Profiles are Automatically selected in there->Save. Then it will be created as a Community User.

From Setup, in the Quick Find box, enter Profiles , then select Profiles. On the Profiles page, click Clone next to the Customer Community Login User, the Customer Community Plus Login User, the Customer Community Plus User, or the Customer Community User profile. Enter a name for the cloned profile and save.

Full Answer

How do I create a new user on Salesforce?

  • Enter First name, last name, Alias, Email address.
  • Now Assign a Role to the user.
  • Now assign user license to the new user.
  • Assign a profile to the user.
  • Now select generate passwords and notify user via email.
  • Click on Save button.
  • A verification email will be sent to the Email.

How to create custom community user in Salesforce with example?

How to create communities in salesforce? To create communities go to setup -> Build -> Customize -> Communities -> Manage Communities -> and click on New communities button . And enter name, description and url and click on create button.

How to train your users on Salesforce?

Train users to do their jobs in Lightning Experience so they’re comfortable and productive from day one of your launch. A good starting point is self-paced training. Direct your users to Trailhead and the Learn to Work in Lightning Experience trail. The two modules in this trail are designed to show Salesforce Classic users how to switch ...

What is Salesforce customer community?

What is a Salesforce Customer Community?

  • Shared Information. Customers can find all the information they need in your Community. ...
  • Better Customer Experience. Customers can connect with and collaborate within your Community. ...
  • Increase Customer Engagement. By creating a space that is designed to suit the needs of your customers, you incentivize customer engagement.

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How do I assign a user to a community in Salesforce?

Ensure that communities are enabled and you have at least one community created for your org.From Setup, in the Quick Find box, enter Communities , then select All Communities.Click Workspaces next to the community you want to assign a user profile to.Click the Administration tile.Click Members in the left pane.More items...

How do I enable community users?

Creating a User ProfileGo to Setup > Manage Users > Profiles.Click New Profile. ... Choose an Existing Profile enabled for Salesforce Communities: Customer Community User or Partner Community User (Customer Community User is used in the examples on this page).More items...

How do I enable customer community in Salesforce?

From a contact's detail page, click on the button labeled "Manage External User". You should get a drop-down that says "Enable Customer User" (assuming you have a Customer Community). Select that option to enable the contact as a Community User.

What is community user in Salesforce?

How to create partner community user in Salesforce. Partner community users are based on accounts. This means that instead of just creating a contact we need to create an account and a contact. Then we create a user out of that contact.

How do I find a community user in Salesforce?

If you want to log in as a community user from Salesforce platform, go to the created contact and click on 'Log in to Community as User ' button and select your community.

How do I create a community user in bulk in Salesforce?

Add your user profiles to Members in the Community Administration and check the “send welcome email” box. Then Use the Data Loader to mass upload your users as active and they will automatically receive the welcome email.

Can community user create account?

Community Users who have the Customer Community Plus license are allowed to create accounts.

How do you create a customer user?

Create a Customer UserFrom the contact record page, click the account name in Related Accounts.Select Manage External User > Enable User.From the New User page, in the General Information section, select the following: ... Save your changes.From the contact record page, select Manage External User > Enable User.More items...

What is the difference between customer community and customer community plus?

Customer Community – Business-to-consumer communities with large numbers of external users. Enable customer self-service, extend business processes, and build deeper customer relationships. Customer Community Plus – Business-to-business communities for support and non-sales scenarios, such as eCommerce.

What is a customer community?

A customer community is an online or physical space for customers to connect on a regular basis to have conversations, answer questions, and share ideas and information. "A customer community can take many forms, said Nicole Saunders, the Senior Manager of Communities at Zendesk.

Overview

When we create a community, we usually forget to test the functionality with right user so we log in to community as a system administrator because either we put off the problem or our lack of Salesforce community experience (that happened to me in the past). This post shows how to create these community users and log in as them.

Unauthenticated Users

If you have a public community page which the users do not have to log in, go to

Published by Ignacio Sarmiento Losada

I am a Senior Salesforce Developer based in London who tries his best to share Salesforce knowledge. Visit my Linkdin: https://www.linkedin.com/in/ignacio-sarmiento-losada-78049b90/ View all posts by Ignacio Sarmiento Losada

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