How to Integrate Gmail with Salesforce
- Step 1: Log into your Salesforce Account. Log in to your Salesforce Lightning Account and navigate to the Setup Icon.
- Step 2: Configure Salesforce Gmail Integration. In the Setup section, type Lightning for Gmail in the quick find box and...
- Step 3: Perform Optional Customizations. Ensure that Lightning Sync and Use Enable Enhanced...
How to add email attachments to a Salesforce email record?
After you add an email to Salesforce if you notice the attachment section appearing after you, click on the attachment icon as shown in the figure to include specific email attachments on the record.
How do I set up my email to Salesforce?
Make sure you’ve set up My Email to Salesforce. From your personal settings, enter My Email to Salesforce in the Quick Find box, then select My Email to Salesforce. In Outlook, either Select an email from your Inbox or Create a new email. You can also add an Outlook email and its attachments to multiple Salesforce records.
How are Gmail emails represented in Salesforce enhanced email?
Gmail Integration always represents Gmail emails as Salesforce Enhanced Email records, and Gmail email attachments are stored in Salesforce as Files. You may have to expose the Files section on the Enhanced Email and/or Task page layout. See links below for knowledge articles.
Where are Gmail emails stored in Salesforce?
Gmail Integration always represents Gmail emails as Salesforce Enhanced Email records, and Gmail email attachments are stored in Salesforce as Files. You may have to expose the Files section on the Enhanced Email and/or Task page layout.
Can you attach an email to Salesforce?
Add emails and attachments in Salesforce when you use Outlook or Gmail Integration. Using Outlook Integration or Gmail Integration, email attachments are added to records in Salesforce as Files, on the Salesforce record representing that email.
How do I add an email as an attachment in Salesforce?
In Salesforce Classic Go to Setup. Click on the name of the email template that you would like to attach a file to. Click the Attach File button. Complete the three steps and click the Done button.
How do I send Gmail to Salesforce?
From Setup, in the Quick Find box, enter Send through External Email Services , and then select Send through External Email Services. Select either Send through Gmail or Send through Office 365. From Setup, enter Deliverability in the Quick Find box, then select Deliverability under Email.
How do I add an attachment in Salesforce?
To navigate to 'Attach File' in Salesforce ClassicGo to any task or events records (either via home tab or via open activities/activity history related list of any record).Click Edit.Scroll down to Attachments related lists, then click Attach File.
What type of attachment can be added in Salesforce email?
HTML links in List Emails (Lightning Experience only) With the list email feature, it's possible to send files as attachments; but the email attachments will always be sent as . html files.
How do I deploy emails in Salesforce?
Sending an Email to a ContactGo the individual's contact record in Salesforce.Go the the HTML Email Status section.Click Send Email.Click Select Template.Select the template you just created.Preview the email and send it. There you go! You just created and sent an email to an individual contact.
How do I send an automatic email in Salesforce?
Create AutomationIn Marketing Cloud, navigate to Automation Studio.Click New Automation.Select Schedule.Click Ok.Name the Automation.Drag Salesforce Email Send activity onto the canvas.Click Choose.Select Day 1 Test.More items...
How do I send an outbound email in Salesforce?
Outbound email services are used to send an email to the external system using the Apex code....To use email services, go to the setup option then email services option.Click on email service options and create a new email message.Now create an apex class using an apex inbound email handler.Check the active checkbox.More items...•
How to Integrate Gmail with Salesforce (Use Case Example Included)
Ask any sales rep what the biggest time drain is in their workday and the answer will be the same. Surprise, it’s emails! OK, it’s not that surprising, but the actual extent of it might catch you off guard. It’s estimated that 28 percent of their day is spent between emails and Salesforce.
Business Use Case Example
Josh is emailing a group of prospective clients and wants to add everyone in the thread to Salesforce. Below, you can see that the extension picks up the addresses.
Troubleshooting and potential problems that can arise
The most common problem usually arises while logging in. Let’s suppose we have to log in to Salesforce via Sandbox. By default, the extension only allows you to log in to production. To fix this, go to the options page of the Salesforce extension by right-clicking on the Salesforce icon.
What is the side panel in Salesforce?
The side panel confirms the Salesforce records to which you added your email. In case you are sending a new email, add it to the Salesforce records after you click Send. Add the attachment separately based on how you are set up to utilize the side panel. After you add an email to Salesforce if you notice the attachment section appearing after you, ...
Can you add Outlook email to Salesforce?
You can also add an Outlook email and its attachments to multiple Salesforce records. In the side panel, click Salesforce Side Panel Add Email Icon for the contact, account, case, opportunity, or lead to which you want to add the email. The side panel confirms the Salesforce records to which you added your email.
G Suite Integration Guide
Increase productivity by syncing G Suite with Salesforce Essentials. Gone are the days of toggling back and forth between your email and CRM. You can automatically log your email and calendar activity into Salesforce, streamlining your team’s workflow and accelerating productivity.
Native Integrations
Thanks to our strategic partnership with Google, our two product teams have been working hard to build integrations that help you be more productive:
Third-Party Integrations
The following integration services work with Gmail and Salesforce. We haven’t vetted it, so please be careful when deploying it:
See how Salesforce can grow your business
Discover how Salesforce is committed to your success. Learn how we can help you find, win, and keep customers to grow.
Introduction to Salesforce
Salesforce is a well-known Customer Relationship Management (CRM) software that automates Sales and Marketing procedures. It is a Subscription-Based Pay-As-You-Go American company based out of San Francisco, California.
Introduction to Gmail
Gmail is a Google-provided free email service. It works in the same way as other email providers. You can send and receive emails, create an address book, block spam, and do other basic email operations with Gmail. Gmail also has a number of additional unique features that make it an excellent online email service.
Key Benefits of Salesforce Gmail Integration
Gmail and Google Calendar are used by your most Sales personnel. They also use Salesforce. Salespeople, according to McKinsey & Company, spend up to 28% of their time on Email and Calendars. They must deliver Salesforce data to the location where they spend so much of their time.
Conclusion
This detailed guide provided insights on Salesforce Gmail Integration. Due to the restrictions of the Salesforce Gmail Integration, manually syncing data is time-consuming. Users/business teams should have a Salesforce account and authorize appropriate permissions to set up Salesforce Gmail Integration for such procedures.
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