Slaesforce FAQ

how to avoid uploading duplicates in salesforce

by Ms. Kenyatta Welch Published 2 years ago Updated 2 years ago
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You can do things like install a DupeBlocker tool (Look on AppExchange) which can be configured to prevent duplicate records from being insterted into SFDC. You could also use Excel to Highlight / Remove Duplicate Records before sending to CSV for Dataloader to consume.

Here are three ways to use a duplicate rule to handle duplicates, using leads as an example.
  1. Alert sales reps when they're about to create a duplicate lead. ...
  2. Block sales reps from creating duplicate leads. ...
  3. Prevent reps from creating duplicates of records they don't have permission to view.

Full Answer

How to manage duplicate records in Salesforce?

Tip #1 — Leverage the native Duplicate Management feature in Salesforce to create matching and duplicate rules. First, define matching rules for what you consider to be a duplicate record so your end users will be warned when creating a record that meets those matching criteria.

How do I prevent duplicates in dataloader?

You cannot directly use Dataloader to prevent duplicates. You can do things like install a DupeBlocker tool (Look on AppExchange) which can be configured to prevent duplicate records from being insterted into SFDC. You could also use Excel to Highlight / Remove Duplicate Records before sending to CSV for Dataloader to consume.

What is lead duplicate rule in Salesforce?

With the Standard Lead Duplicate Rule activated, suppose that a sales rep starts creating a lead. The rep enters a phone number that matches the phone number of a lead already in Salesforce. The rule detects the duplicate and alerts the rep.

How do I use matching rules to prevent duplicates?

Before an active matching rule can do anything, you pair it with a duplicate rule. You can include up to three matching rules in each duplicate rule, with one matching rule per object. Maria wants to prevent sales teams from creating duplicates when the Mailing Street field includes variants, such as SW Barnes Ave and Southwest Barnes Avenue.

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How can we avoid creating duplicates while importing data in Salesforce?

Upload the CSV import file into the import wizard. Define the matching criteria that the wizard uses to avoid importing duplicate accounts or contacts. Map the columns in the import file to the desired Salesforce fields. When you finish the wizard, the import file is placed in a queue for processing.

How do I avoid duplicates in a Salesforce report?

In the Matching Rules section, select the object to compare the records. Then select the matching rule that identifies the duplicates (set up in step 1). Select the field mapping for each matching rule, if needed. These steps will prevent users from entering duplicate data.

How do I bypass duplicates in Salesforce?

For a duplicate rule, when the Alert option is enabled, bypass alerts and save duplicate records by setting this property to true . Prevent duplicate records from being saved by setting this property to false .

How can we avoid duplicates while importing data?

While importing records, you can use the Skip or Overwrite option to avoid creating duplicate records. The duplicate records are identified based on a particular field for each type of record.

Why are there duplicates in my Salesforce report?

If you select at least one Territory field, then the report behaves as Contacts with Accounts and Territories. As a result, if an Account or Contact is assigned to two different Territories or is assigned to the same Territory for different reasons, it will be returned twice.

Why is Salesforce report showing duplicates?

Required Editions and User Permissions Duplicates created when a rule alerts a user to a possible duplicate, but the user creates the duplicate anyway. (To generate this report, select the Report option in a duplicate rule.)

How do I debug a duplicate rule in Salesforce?

0:364:05Troubleshoot Duplicate Rules not Firing | Salesforce Platform - YouTubeYouTubeStart of suggested clipEnd of suggested clipTo navigate to your rules go to setup. Then search duplicate in the quick search box and click onMoreTo navigate to your rules go to setup. Then search duplicate in the quick search box and click on duplicate rules in a brand new org Salesforce's. Standard duplicate rules for accounts contacts.

Why is my duplicate rule not working in Salesforce?

Your duplicate rule is not working because you have blocked the Action On Create and Action On Edit. First, you have to choose to allow from the picklist then check the alert checkboxes shown in below image.

How do you prevent duplicate records when importing data from data loader to Salesforce?

You can do things like install a DupeBlocker tool (Look on AppExchange) which can be configured to prevent duplicate records from being insterted into SFDC. You could also use Excel to Highlight / Remove Duplicate Records before sending to CSV for Dataloader to consume.

Does data Loader prevent duplicate?

Can DataLoader prevent duplicated records being imported? Data Loader can prevent duplicate record entry only if you have a unique field being imported, otherwise, it does not have the intelligence to capture duplicate records based on, say, 'email Id'.

Does data import wizard allow duplicates?

When using Data Import Wizard to import new records, there is no option to allow duplicate records to be created and it just blocks the users from importing the record.

Rules for Duplicate-Free Data

Matching rules and duplicate rules work together to ensure that your sales teams work with data that’s free of duplicates. Before your reps save new and updated records, matching rules and duplicate rules provide warnings of potential duplicates. You manage matching rules and duplicate rules in Setup.

Activate a Matching Rule

We provide standard matching rules for you. If you established your instance of Salesforce for Winter ’15 or earlier, like Maria, you activate the standard rules you want to use. Maria, however, wants to activate standard rules for only accounts and leads. She has other plans for her contacts, which we cover after this procedure.

Create a Custom Matching Rule for Contacts

For contacts, Maria wants to include fuzzy matching for the Mailing Street field.

Block Duplicates with Fuzzy Mailing Streets

Before an active matching rule can do anything, you pair it with a duplicate rule. You can include up to three matching rules in each duplicate rule, with one matching rule per object.

Report on the Creation of Duplicate Accounts and Leads

Maria doesn’t block reps from creating duplicates for accounts and leads. So Lincoln wants to see the quality of account and lead data and how well the duplicate rules work. To help Lincoln, Maria sets up custom report types.

Resources

Use these resources to learn more about matching rules and duplicate rules.

Hands-on Challenge

You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.

What happens if you don't resolve duplicates?

Duplicates can cause: Different sales reps calling the same prospect or customer. The business to appear disorganised to prospects and customers.

What are some examples of fuzzy matching?

An example of a fuzzy match of Jennifer Smith. Jenifer Smith. Jennifer Smyth. Gennifer Smith.

Is it too late to prevent duplicate records?

If you are a new org, now is the time to put some preventative measures in place. If you are an established org, it’s not too late to start preventing duplicates.

Can you use duplicate records?

You can use the duplicate record set object to report on how well your matching rules are identifying true duplicates or if they are catching a lot of “false positives.” Although some false positives are inevitable, too many of them showing up on these reports may indicate your matching rules could be refined to better identify duplicates.

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