
In Salesforce Classic, click the Duplicate Record Sets tab. To manage duplicates that aren’t surfaced by a duplicate rule, create a duplicate record set. On a duplicate record set list view, click New.
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Hitting the 'Find Duplicates' button on the Lead record, presents the option to check the following options:
- Name.
- Last Name.
- Company.
- Email.
- Domain.
- Phone.
How to identify duplicate records in Salesforce?
There is a two-step process to be configured within Salesforce to determine how to identify when records are duplicates and how the system will handle them. Set up the matching rules to identify the duplicate records.
Why is duplicate data management important in Salesforce?
These factors can have a direct impact on the business bottom line. It is essential to implement a duplication management strategy for your Salesforce instance, to avoid future problems. Salesforce natively has tools to help discourage or inhibit users from entering duplicate data across any device.
How do I manage duplicate sales leads and accounts?
By activating duplicate rules and the Potential Duplicates component, you can control whether and when sales reps can create duplicate accounts, contacts, and leads. You can also give them permission to merge duplicate leads, business and person accounts, and contacts. Find duplicates across your org by running duplicate jobs.
How can I prevent sales reps from creating duplicate accounts?
By activating duplicate rules and the Potential Duplicates component, you can control whether and when sales reps can create duplicate accounts, contacts, and leads. You can also give them permission to merge duplicate leads, business and person accounts, and contacts.

How do I manage duplicate records in Salesforce?
To manage duplicates that aren't surfaced by a duplicate rule, create a duplicate record set.On a duplicate record set list view, click New.Specify a duplicate rule (in the Duplicate Rule field) or a duplicate job (in the Parent field).In Lightning Experience, in the Related tab, click New.
How can I capture duplicate records?
How to Find Duplicate Values in SQLUsing the GROUP BY clause to group all rows by the target column(s) – i.e. the column(s) you want to check for duplicate values on.Using the COUNT function in the HAVING clause to check if any of the groups have more than 1 entry; those would be the duplicate values.
How do I filter duplicates in Salesforce?
How to configure duplication rules:Go to Setup, in the QuickFind type Duplication Rules.Select New Rule and the object you want.Enter a name and description.Select the record-level security required: ... Set the action you want to happen when records match.More items...
How do you find duplicates in Salesforce lightning?
In Setup, use the Quick Find box to find Lightning App Builder. On accounts, contacts, or leads, add the Potential Duplicates component. Select how you want to alert sales reps to duplicates. You can't add the Potential Duplicates component to custom objects.
How do you find duplicates in queries?
Find duplicate records with a queryOn the Create tab, in the Queries group, click Query Wizard.In the New Query dialog, click Find Duplicates Query Wizard > OK.In the list of tables, select the table you want to use and click Next.Select the fields that you want to match and click Next.More items...
How do I find duplicates in row number?
1:356:31Finding Duplicate Rows Using ROW_NUMBER() - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd to do that we start with an over clause to signal we're working with a window function so iMoreAnd to do that we start with an over clause to signal we're working with a window function so i could say partition. By. And here i'll say order date. And then i'll say territory id.
How do I find duplicates in Salesforce report?
In Setup, use the Quick Find box to find Report Types.Create a report type, selecting Account, Contact, Lead, or Duplicate Record Set as the primary object. ... Click Next.Relate Duplicate Record Items to the primary object that you selected.More items...
How do I find duplicate records in SOQL?
There are three SOQL clauses that are important here.GROUP BY. Groups a set of records by the values in the field you are passing. An optional clause in SOQL queries. ... HAVING. An optional clause in SOQL queries. ... COUNT(FieldName) Another optional clause in SOQL queries.
Can we remove duplicates in Salesforce reports?
In Salesforce Setup, search for Matching Rules on the left menu. Click New Rule to create a new rule or click Edit to edit an existing rule. Note: Rules that are active cannot be edited, deactivate the Duplicate rule and the Matching Rule to edit.
How do I use duplicate rules in Salesforce?
From Setup, use the Quick Find box to find Duplicate Rules. To edit a rule, click the rule name, and click Edit. To create a rule, click New Rule, and select the object you want the rule to apply to. Enter the rule details, including a name, description, and record-level security settings.
How do you find duplicates in Salesforce flow?
3:046:12Salesforce Flow Extesion: Duplicate Record Check - YouTubeYouTubeStart of suggested clipEnd of suggested clipWe have the same first screen we're instantiating the lead here. And then we're going to drop in anMoreWe have the same first screen we're instantiating the lead here. And then we're going to drop in an action called check for duplicate records. I'm going to copy that and paste it into the label.
What is a duplicate check?
Duplicate checks are a type of check that includes a small piece of paper behind each check that serves as a carbon copy. Duplicates are automatically created for every check written, making it easier for someone to control their recordkeeping.
What happens if you don't resolve duplicates?
Duplicates can cause: Different sales reps calling the same prospect or customer. The business to appear disorganised to prospects and customers.
What are some examples of fuzzy matching?
An example of a fuzzy match of Jennifer Smith. Jenifer Smith. Jennifer Smyth. Gennifer Smith.
Rules for Duplicate-Free Data
Matching rules and duplicate rules work together to ensure that your sales teams work with data that’s free of duplicates. Before your reps save new and updated records, matching rules and duplicate rules provide warnings of potential duplicates. You manage matching rules and duplicate rules in Setup.
Activate a Matching Rule
We provide standard matching rules for you. If you established your instance of Salesforce for Winter ’15 or earlier, like Maria, you activate the standard rules you want to use. Maria, however, wants to activate standard rules for only accounts and leads. She has other plans for her contacts, which we cover after this procedure.
Create a Custom Matching Rule for Contacts
For contacts, Maria wants to include fuzzy matching for the Mailing Street field.
Block Duplicates with Fuzzy Mailing Streets
Before an active matching rule can do anything, you pair it with a duplicate rule. You can include up to three matching rules in each duplicate rule, with one matching rule per object.
Report on the Creation of Duplicate Accounts and Leads
Maria doesn’t block reps from creating duplicates for accounts and leads. So Lincoln wants to see the quality of account and lead data and how well the duplicate rules work. To help Lincoln, Maria sets up custom report types.
Resources
Use these resources to learn more about matching rules and duplicate rules.
Hands-on Challenge
You’ll be completing this challenge in your own hands-on org. Click Launch to get started, or click the name of your org to choose a different one.
