Slaesforce FAQ

how to change email to html format in salesforce lightning

by Frank Koch Published 3 years ago Updated 2 years ago
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Go to Setup > Administration Setup > Communication Templates > Email Templates. Navigate to whatever folder you have setup for your HTML email templates and click the “New Template” button. Create New Template Button

From Setup, enter Email Templates in the Quick Find box, then select Email Templates. Click New Template. Choose HTML (using Letterhead), and click Next.

Full Answer

What is Salesforce Lightning email templates?

Salesforce comes to the rescue with Lightning Email Templates. Using the Lightning email builder, built on the Salesforce platform, you are able to insert fields into email templates (mail merge) from a record in Salesforce to use across a range of use cases (e.g. for sales emails, renewals, case updates).

How to add images to HTML emails in Salesforce?

First step is to the upload the images you want to display in your HTML email in the document folder – yes, the document folder! Hang in there, it will all make sense in a minute. Make sure that you check the box to make it an “Externally Available Image” – this allows the image to be visible outside of your Salesforce instance.

How do I change the default background color in Salesforce Lightning?

If grey is your thing, then leave it alone, but for everything else, go to Style (on the right), click the color selection box and change it to #FFFFFF or 255, 255, 255 to reset the background to white. Add images to email templates in Salesforce Lightning easily by dragging an image component from the left-hand sidebar on to the email canvas.

How to update existing email alerts to use a new Lightning template?

Great news: it’s easy to update existing Email Alerts to use a new Lightning email template, you just need to edit the Email Alert and point it to the new Lightning email template. This is a two-part process (perhaps try it in a sandbox first!).

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How do I change the HTML email template in Salesforce?

Modify or Create Email Templates in Salesforce ClassicFrom Setup, in the Quick Find box, enter Email Templates , and then select Classic Email Templates.Click an email template name.Click Edit HTML Version.Replace the existing survey link with the following HTML. ... Complete this change for both surveys.

How do I enable HTML email in Salesforce?

Typically, incoming emails can be either strictly HTML, HTML and Text, or Text....Navigate to gear icon | Setup.Enter Email-to-Case in the Quick Find box, then select Email-to-Case.Click Edit.Select Enable HTML Email to enable or disable the setting.Click Save.

How do I change my email template in lightning?

Modify or Create Email Templates in Lightning ExperienceFrom the App Launcher, select Email Templates.Click New Email Template and enter a name.Click Select Folder, select a folder, and click Select Folder.Compose the email to use as your template.Click Save.

How do I create an HTML email template in Salesforce lightning?

Click New Email Template.Enter the template's name.Add a subject. ... If you want, select an item from the Related Entity Type dropdown list. ... If you want, select a letterhead from the Enhanced Letterhead dropdown list.Click Save.Click Edit.In the HTML Value field, compose the email to use as your template.More items...

Can Salesforce send HTML emails?

You can create custom HTML email templates without using Classic Letterhead. If you don't know HTML, you can paste HTML code into your template.

How do I add HTML code to Salesforce?

Add your HTML in the editor using one of these options. Enter or paste your HTML directly into the editor window on the left side of the screen. To add existing HTML, click browse then select your HTML from Content Builder. Drag files from your computer to the upload window to add one or more files.

How do I manage email templates in Salesforce lightning?

From Setup, enter Permission Sets in the Quick Find box. Then, select Permission Sets.Click one of the standard permission sets, and click System Permissions.Click Edit, select Manage Public Lightning Email Templates, and click Save.

How do I change a template in Salesforce?

View or Modify a TemplateFrom the content library, select the template you want to modify.To edit the template, click Edit and drag blocks.To change existing content areas, hover over the content area, click down arrow, and select Edit.When finished editing the template, click Save.

How do I manage email templates in Salesforce?

Click the name of any email template to go to the Classic Email Templates page.To edit or delete a template, click Edit or Del next to the template name in the list.Click New Template to create any type of Classic email template.More items...

How do I add a link to an HTML email template in Salesforce?

In Salesforce ClassicOn the page where you add the content or the body of the HTML Email Template, highlight a text.Click the link icon on the Formatting Controls ribbon and enter the URL on the pop-up dialog box.Click OK to save the link.Click Save to save the template.

How do I convert classic email templates to lightning?

To convert Classic email templates to HML email templates:Open the Classic email template.Copy and paste the content into a new Lightning email template. You can use either the Email Templates page or the email composer.Remove existing SML merge fields or replace them with equivalent HML merge fields.Click Save.

How do I find email template builder in Salesforce?

8:2226:00Using the New Salesforce Email Template Builder - YouTubeYouTubeStart of suggested clipEnd of suggested clipSet if you don't have the permission. Set you won't see this. So i'll go ahead and click the editMoreSet if you don't have the permission. Set you won't see this. So i'll go ahead and click the edit builder. And you'll notice that there are different components.

Formatted Email

Displays an email as a hyperlink with the mailto: URL scheme. This component requires API version 41.0 and later.

Targets

A lightning:formattedEmail component displays a read-only representation of an email address as a hyperlink using the mailto: URL scheme. Clicking on the email address opens the default mail application for the desktop or mobile device.

Can you edit email templates in Content Builder?

You cannot edit classic email templates in the Content Builder; you have to create new Lightning email templates. However, updating an Email Alert is simply a matter of editing the Email Alert, pointing and clicking and selecting the new Lightning email template.

Can you edit Lightning email templates?

Lightning Email Template Limitations. You cannot edit classic email templates in the Content Builder; you have to create new Lightning email templates. However, updating an Email Alert is simply a matter of editing the Email Alert, pointing and clicking and selecting the new Lightning email template.

Can you use email templates in Salesforce?

As discussed, you can use these in an Email Alert or end users can use them directly within Salesforce when creating an email. At the bottom of the email screen, there’s the insert, create or update template button, which users can click to select the template that they want.

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