how to change salesforce authenticator to new phone

How do I transfer my Salesforce Authenticator to a new phone?

Back Up Your Connected Accounts in the Salesforce Authenticator Mobile AppWhen prompted, enter your mobile number and tap Send.Salesforce Authenticator sends you a text message with a link. ... Authorize your mobile device to open the Salesforce Authenticator mobile app. ... Set your four-digit or longer passcode.

Can I transfer my authenticator to my new phone?

But what you may not be aware of is that if you use Google Authenticator for multi-factor authentication, this app and account do not transfer to your new phone. You must physically transfer your authenticator account to your new iPhone or Android before you wipe your old phone.

How do I restore my Authenticator app to a new phone?

0:204:05Two-factor authentication: how to recover your app - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn that case you have several options if you are still logged into the account on another device youMoreIn that case you have several options if you are still logged into the account on another device you may be in luck. Open your account settings and reset the authenticator.

How do I restore my Salesforce Authenticator?

From the Let's Get Started screen, tap Restore from Backup. When prompted, enter your mobile number and tap Send. Salesforce Authenticator sends you a text message with a link. Tap the link in the text message.

How do I get an Authenticator QR code?

Go to the security verification settings screen. For information on how to get to this screen, see Changing your security settings. Check the box next to Authenticator app then select Configure. This brings up a screen with a QR code on it.

How do I import Authenticator?

On your new phone, install the Google Authenticator app.In the app, tap Get Started.At the bottom, tap Import existing accounts?.On your old iPhone, create a QR code: ... On your new phone, tap Scan QR code.After you scan your QR codes, you get a confirmation that your Google Authenticator accounts transferred.

How do I transfer my apps from my old phone to my new phone?

Launch the Google Play Store. Tap the menu icon, then tap “My apps and games.” You'll be shown a list of apps that were on your old phone. Pick the ones you want to migrate (you might not want to move brand-specific or carrier-specific apps from the old phone to the new), and download them.

What do I do if I can't access my Authenticator app?

I've lost access to the Google Authenticator app, how can I login...Step One: Click 'Reset Google Authenticator' It is at this stage where you will realise that you are unable to enter your 2FA code and access your account. ... Step Two: Enter SMS code. ... Step Three: Upload selfie. ... Step Four: Wait for approval.

How do I resync Google Authenticator?

Here is how you fix it (only works on Android device):...Resync Time on 2FA Google AuthenticatorGo to the main menu on the Google Authenticator app.Select Settings.Select Time correction for codes.Select Sync now.

How do I find the QR code for Salesforce Authenticator?

In Salesforce, go to your personal settings, Advanced User Details or Personal Information. You'll be prompted to log in for security. Use Google Authenticator to take a picture of the generated QR code. Verify the setup by entering your first generated password in the Verification Code field.

How do I change my authenticator in Salesforce?

In the Quick Find box, enter Personal Information , then select Personal Information. Find App Registration: Salesforce Authenticator, and click Disconnect. Open the Salesforce Authenticator app on your mobile device. In the app list of Connected Accounts, find the account you want to remove.

Can't find your Salesforce account in the Salesforce Authenticator app?

We can't find your Salesforce account in the Salesforce Authenticator app. If you have removed your account from the app on your mobile device, you can reconnect it in your personal settings.

How to back up my Microsoft Authenticator account?

To do this, open Microsoft Authenticator. Tap the three vertical dots at the top right, and then tap “Settings.”. Advertisement. In the “Backup” section, toggle-On “Cloud Backup” on an Android phone , or “iCloud Backup” on an iPhone. Your accounts will then be backed up to the Microsoft account you used when you first set up Microsoft Authenticator.

How to remove an account from an old phone?

To remove an account from your old phone, open Microsoft Authenticator on it . Tap the account you want to remove, and then tap “Remove Account.”. You should also open all your 2FA accounts and see if your old phone is still shown as a valid authentication device; if it is, remove it. Advertisement. Once you’ve removed all ...

Do you need to revalidate your Microsoft account?

Some accounts will require you to revalidate, either by signing in to those accounts or scanning a QR code. Microsoft Authenticator will display a message if you need to do this. It’s essentially the same process you went through when you set up the account originally.

Does Microsoft Authenticator have a backup?

Fortunately, Microsoft Authenticator provides a backup and recovery option. Note that 2FA is designed to make it extremely hard to access an account unless you have the 2FA code. Most accounts provide backup codes you can use if you’ve lost or damaged your phone.

Identity verification challenge scenarios

When a user has a verified mobile phone number, and logs in from a browser or a device that we don't recognize, the following scenarios may apply:

Important Note

The Email-Based Identity Verification Option can't be enabled on standard profiles. This option has to be assigned via permission sets to users from any standard profile.

Generating Verification Codes using Salesforce Authenticator

Users have an additional option to generate these verification codes with Salesforce Authenticator.

Can't receive your code via Salesforce Authenticator? Here's some quick workarounds for your System Administrator

1. When you can’t access the device you usually use for two-factor authentication, ask your Salesforce administrator to give you a temporary identity verification code. The code is valid for 1 to 24 hours. Your administrator sets the expiration time, but you can expire the code early if you no longer need it.