Slaesforce FAQ

how to check error logs in salesforce

by Melyssa Aufderhar Published 2 years ago Updated 2 years ago
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How do I view error logs in Salesforce?

  • From Setup, select Your Name > Developer Console to open Developer Console.
  • Select Debug > Change Log Levels.
  • Click the Add/Change link in General Trace Setting for You.
  • Select INFO as the debug level for all columns.
  • Click Done.
  • Click Done.
  • Select Debug > Perspective Manager.

To view the debug logs, from the setup option in Salesforce, enter 'Debug Logs' in the 'Quick Find box', then select 'Debug Logs'. Once you select the Debug Logs, click the 'View' button to examine the log. Click 'Download' to download the logs as an XML file.Sep 4, 2020

Full Answer

How do I log into Salesforce?

How do I access Salesforce for the first time?

  • Check your email for your login information.
  • Click the link provided in the email. The link logs you in to the site automatically.
  • The site prompts you to set a password and choose a security question and answer to verify your identity in case you forget your password.

How to resolve unable to lock row error in Salesforce?

To prevent this, you can do either of the following:

  • Reduce the batch size;
  • Process the records in serial mode instead of parallel, that way on batch is processed at a time;
  • Sort main records based on their parent record, to avoid having different child records (with the same parent) in different batches when using parallel mode.

How to debug in Salesforce?

  • In Visual Studio Code, open the debug log downloaded in the previous step, if it’s not already open. ...
  • Right-click any line in the debug log, then choose SFDX: Launch Apex Replay Debugger with Current File. ...
  • Click on the Debug Toolbar to continue to the first breakpoint. ...

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How to set up debug logs in Salesforce?

  • Go to setup, and from the quick find box, find “ Debug Logs ”.
  • Click on “ New ”.
  • Select the entity for which the logs will be enabled. Set the period and debug level.

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How do I debug an error in Salesforce?

Use the Log InspectorFrom Setup, select Your Name > Developer Console to open Developer Console.Select Debug > Change Log Levels.Click the Add/Change link in General Trace Setting for You.Select INFO as the debug level for all columns.Click Done.Click Done.Select Debug > Perspective Manager.More items...

How do I check integration errors in Salesforce?

How to find the error message? Navigate to Settings > Integrations > Salesforce > Logs. There you'll see the list of all events performed within the integration and their statuses - Success or Failed. The error message appears in the Details column.

How do I run a debug log in Salesforce?

Set a user-based trace flag on the guest user.From Setup, enter Debug Logs in the Quick Find box, then click Debug Logs.Click New.Set the traced entity type to User.Open the lookup for the Traced Entity Name field, and then find and select your guest user.Assign a debug level to your trace flag.Click Save.

How do I view integration logs in Salesforce?

You can find the Integration Log by going to Settings > Integration Log, but in most cases you'll see an alert either in the System Messages Widget or on the Messages area of the main navigation, like this: Clicking on any of the links will bring you to a list of all the integration tasks with uncleared errors.

How do I troubleshoot Salesforce?

Troubleshooting Tips for SalesforceStep 1: Work through the question. Easy, you cry! ... Step 2: Check you have answered the question. I'm an ex-IT professional and sometimes it shows! ... Step 3: Google! ... Step 4: Create Dummy Data. ... Step 5: Use Data Loader and IDs to speed things up. ... Step 6: Compare and Contrast. ... Step 7: Crowdsource.

How do I find Salesforce error ID?

To find your Salesforce error log, known also as a debug log, you will need to download the log directly from Salesforce. For information on downloading debug logs, refer to the following external Salesforce documentation: View Debug Logs.

How do I check flow logs in Salesforce?

Open Setup as a System Administrator then search for “Debug Logs” in the quick find textbox. Click Debug Logs. In the Monitored Users, click the New button. Click the magnifying glass and search for the user that will be running the flow.

How do I know if a batch job failed in Salesforce?

Login as the user the batch runs as, and open the developer console. All batch executions will appear in the console's log tab. You may need to elevate the user's permissions while you test the code. Also, consider writing unit tests for your batch.

What is a debug log?

A debug log can record database operations, system processes, and errors that occur when executing a transaction or running unit tests. Debug logs can contain information about: Database changes.

How do I view debug logs?

To view a debug log, from Setup, enter Debug Logs in the Quick Find box, then select Debug Logs. Then click View next to the debug log that you want to examine. Click Download to download the log as an XML file. Debug logs have the following limits.

What is Event Log in Salesforce?

The Salesforce Event Log File (ELF) Browser is a Salesforce-connected web app that allows quick access to event log files. With the ELF Browser, you can easily find and download events from various time periods without a line of code.

What is system log in Salesforce?

The Salesforce.com System Log (now the Developer Console) is a valueable tool for any administrator or developer. It can be used to watch requests come into Salesforce.com in real-time. The Salesforce.com Developer Console also allows you to execute anonymous Apex code in real-time.

Debug Logs in Salesforce

Debug logs in Salesforce are the best source of information to uncover what is actually taking place on the platform. These are the best option to track back events that might have happened in the Org. Specifically, if we are doing root cause analysis for a particular problem, we can trace out the root cause from the debug logs.

Use cases of debug logs

Debug logs can be used by the developers for tracing any errors that might have occurred on the application. For example, the application is not stable or it is impacting the performance of the other components, or it might stop responding after a certain user input because exceptions are not defined.

Limitations of the Debug Log

Debug logs are undoubtedly helpful for monitoring the platform, but it has certain limitations as well.

Setting Up the debug logging

Debug logging can be activated for Apex classes & triggers and normal users. For this, trace flags need to be configured along with the debug levels, in the Developer Console. Each trace flag will contain the following:

Debug Log Details

Analyzing the debug log is an art, and might need prior experience as a developer or administrator. However, if you are aware of the components of the debug logs, at least you will be aware, where to look for what. The components of the debug log are mentioned below:

What happens if you don't change your Salesforce password?

If you haven't changed your password, then it has likely expired. You'll likely receive an email from Salesforce with the reset instructions. Once you have created a new password, you'll also likely receive an email with a new security token.

What is status log?

Status Logs relate to the current state of one of the parts of the integration. This means that an error message in here typically means that one of the sections of the integration, or even all of them, are currently not working. Status log messages have 3 columns of information:

What is the timestamp in Salesforce?

The timestamp of the error is generally the time that the user did an activity and thus, cannot be synced to Salesforce. Therefore, you can search for the user and click on the "Lookup in Salesforce" button to see which user that got disconnected from the Salesforce contact record.

How to see logs in Apex?

You can view your log in two ways. Before execution, enable Open Log in the Enter Apex Code window. The log opens after your code has been executed. After execution, double-click the log that appears in the Logs tab. Let’s try the first method.

What does it mean when your log level is FINEST?

If your log level is FINEST (2), your code can hit log limits and take longer to run. Don’t worry if you don’t see all the levels when you update the log level for a category. Only the levels that add more logging for the category are listed.

What is the best way to find problems with a program?

Logs are one of the best places to identify problems with a system or program. Using the Developer Console, you can look at various debug logs to understand how your code works and to identify any performance issues.

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