Slaesforce FAQ

how to check errors in salesforce

by Mrs. Wava Schuster V Published 2 years ago Updated 2 years ago
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To find out more details on the error (s) click the View Errors button which will bring you to the Salesforce Integration, specifically the Status Logs tabs where you will see the error (s): This section will outline Status Logs and Logs within the Salesforce integration.

You can use the error ID to locate the detailed error email that is sent when the process failed. Use debug logs to find detailed information about your running processes after they finish running.

Full Answer

How do I view errors in the Salesforce integration?

To find out more details on the error (s) click the View Errors button which will bring you to the Salesforce Integration, specifically the Status Logs tabs where you will see the error (s): This section will outline Status Logs and Logs within the Salesforce integration.

How to debug errors in Salesforce?

These are the errors which are to be reported to salesforce. But these may be temporary, so to figure out simply put a debug and check in those debugs that error is from code or it is at salesforce end. To create debug logs > Setup > Administration Setup > Monitoring > Debug Logs

What do I do if a referral fails to push to Salesforce?

If you see a "Failure" in the logs: You may need to fix the issue, or referrals will continue to fail to push to Salesforce. Please contact our support team for any help with this. Once the issue is resolved, our support team can also manually resend that lead through to Salesforce so please ask us to do so.

Why is Salesforce so hard to use?

It’s no news that the whole giant cloud system of Salesforce can get very confusing and frustrating for its users. Very often, the users, including sales reps, marketers and event managers lack the terminology and system knowledge that developers used to create and customize their sales / marketing / etc cloud.

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How do I check Salesforce error logs?

To view the debug logs, from the setup option in Salesforce, enter 'Debug Logs' in the 'Quick Find box', then select 'Debug Logs'. Once you select the Debug Logs, click the 'View' button to examine the log. Click 'Download' to download the logs as an XML file.

Where are errors in Salesforce?

To find your Salesforce error log, known also as a debug log, you will need to download the log directly from Salesforce. For information on downloading debug logs, refer to the following external Salesforce documentation: View Debug Logs.

How do I see flow errors in Salesforce?

To troubleshoot a failed flow interview, use the flow fault email. To test the flow and observe what happens as it runs, use the debug option in Flow Builder. To view the failed flow interview in an interactive environment, click Flow Error: Click here to debug the error in Flow Builder in the flow fault email.

What are Salesforce errors?

Salesforce Errors while developing applications–which involve apex Classes, Triggers, Visualforce pages, etc. —in Salesforce, we may come across different kinds of common errors. These error codes are enumerated messages that correspond to faults in a specific piece of code in application.

How do I troubleshoot Salesforce?

Troubleshooting Tips for SalesforceStep 1: Work through the question. Easy, you cry! ... Step 2: Check you have answered the question. I'm an ex-IT professional and sometimes it shows! ... Step 3: Google! ... Step 4: Create Dummy Data. ... Step 5: Use Data Loader and IDs to speed things up. ... Step 6: Compare and Contrast. ... Step 7: Crowdsource.

What is error ID in Salesforce?

Introduction. If you are receiving the Salesforce Error "ID Value of Incorrect Type" this means that an ID being sent to Salesforce is not the correct type that Salesforce is expecting. For example, some fields in Salesforce can only accept certain ID types (e.g., Contact ID, Account ID, etc.).

How do you troubleshoot a flow?

Identify the errorSelect My flows.Select the flow that failed.In the 28-day run history section, select the date of the failed run. Details about the flow appear, and at least one step shows a red exclamation icon.Open that failed step, and then review the error message.

How do I fix a flow error in Salesforce?

If a user assigned to the Flow is no longer active, when trying to resume a Flow interview that has been paused, you will cause an error. The easiest solution to this issue is to freeze your users and ensure all Flow interviews assigned to that particular user are complete before fully deactivating them.

How do I debug a flow in Salesforce?

Remember, closing or restarting a running flow doesn't roll back its previously executed actions, callouts, and changes committed to the database.Open the flow in Flow Builder.Click Debug.Set the debug options and input variables.Click Run.More items...

How do I handle errors in Salesforce?

Exception handling is done in apex by using the try and catch mechanism, basically any code which can throw an exception is enclosed in a try block and each try block is followed by a catch block which is entered if the try block throws an exception. Exception occurs during the run time / execution of a program.

What are the common errors in Salesforce?

Salesforce Common ErrorsSalesforce Error: INVALID_LOGIN: Invalid username, password, security token, user not active, or user locked out. ... Salesforce Error: Create Case - No selected contact: Contact ID or Contact has an invalid or missing email address: Contact ID.More items...

What is an Unhandled Fault?

An “unhandled fault” is thrown when something happens inside your Flow that goes against what Salesforce is expecting. This could be something as simple as pushing a record without a required field being populated, or something more sinister like a governor limit being hit (which means too many SOQL queries).

How to Create Flow Error Messages

As a user, when you’re simply going about your day and trying to get work done, there’s nothing more frustrating than being met with an error that doesn’t have a human-friendly explanation. Users are bound to get annoyed and may eventually start looking for workarounds outside the system.

Using Decisions to Avoid Flow Errors

To avoid hitting a ‘fault’ altogether, you can use a Decision to check specific criteria before proceeding and loop the user back around if you need to clean up or gather additional information.

Creating a Custom Error Message for Users and Admins

According to Salesforce best practice in this help article, you should always configure the Fault Connectors to inform you when a Flow fails.

Flow Errors Caused by Inactive Users

Errors may sometimes occur if a user is inactive. This happens most commonly when someone leaves the organization. If a user assigned to the Flow is no longer active, when trying to resume a Flow interview that has been paused, you will cause an error.

Change Who Receives Flow Error Emails

The Process Automation Settings in Setup shows you who should be receiving the Flow error emails. You can select whether it will be the ‘User Who Last Modified the Process or Flow’, or ‘Apex Exception Email Recipients’ (this is a list of users specified on the Apex Exception Email page).

Is There a Way to Ignore Salesforce Flow Errors?

You can also ignore a Fault altogether by dragging the Fault line to the same place as the success line. Generally, this is not recommended, and should only be done in certain niche circumstances, such as ensuring a Contact is part of a specific Campaign.

9 Steps to Debugging Salesforce Deployment Errors

Here are 9 steps I recommend you take when faced with debugging deployment errors:

Tips for Reducing Deployment Errors

To reduce the frequency of deployment errors, focus on deploying small batches of changes frequently. In the case of org-based development, ensure that developers are making use of feature branches that run validations of the metadata in their branch against the next higher org (ex: QA).

Getting Help

I highly recommend the Salesforce Stack Exchange group for finding and resolving more obscure deployment errors.

Salesforce can't switch to lightning

Depending on your user profiles, you may get different permissions for Salesforce lightning. Here are a couple of things you could check if you can’t perform the trick:

Salesforce can't add chart to report

This is another common issue faced by sales managers / sales directors, who work a lot with reporting. If you can't add charts to your report, here's how to fix that in Salesforce.

Salesforce can't upload file

According to Salesforce, files are essentially structured as Content, which has no way to set the Content Version's universal value. So when you can't upload files to Salesforce, most likely it's because the universal field value is required. Here's how to quickly fix this in Salesforce and get your job done.

How to see if something went wrong in Salesforce?

1. Flow Debug Window. If you encountered the error when you are debugging from flow, you will see the “something went wrong” message, and the error will show up on the right. 2. Salesforce UI. After the flow is activated and deployed, if a user triggers the flow and an error happens, it will show up in the UI. 3.

Can you activate a flow without testing?

However, flow is very error-prone so I do not recommend activate the flow without testing. To resolve this, you can actually save it as a new flow and set the type to autolaunch. Then create an input variable so you can do the testing. (Remember to fix the errors after converting the flow.)

Is it difficult to understand flow errors?

Even though it is not difficult to understand the errors, it will still take some time before you feel super comfortable with it. Also if you have several admins handling flows, the standard error messages might not be friendly to those who didn’t build the flow.

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