
November 17, 2018 at 4:58 am Yes, we can count how many times an email template was used in Salesforce. There is a display field called "Times Used”.
Full Answer
How to check which email template is being used by Salesforce?
You can use Salesforce Happy Soup, which provides 100% free Salesforce Impact Analysis. Happy Soup will tell you which email alerts are using your template, as well as which apex classes are using SOQL against the EmailTemplate object. PS: I'm the creator/owner of happysoup.io and I'm not trying to sell you anything.
What are the email limits in Salesforce?
Salesforce still limits emails to 5,000 emails per day and there are file size limitations on attachments. To get past these limitations, you can use MassMailer. Not only does MassMailer alleviate Salesforce email limits, but it also works with Salesforce templates and provides built-in email tracking features.
Is mass email template available in Salesforce classic?
Email Templates are available in Salesforce Classic but in all editions. There are certain Editions in which mass email option is not available i.e. Personal, Contact Manager, and Group Editions.
What's new in Salesforce for email tracking?
Salesforce has launched a new feature that is intended to provide better tracking for user interactions, such as email opens. Through better data, you can improve your entire marketing and sales campaigns. Here’s how you can start to track emails in Salesforce…

How do I check email templates in Salesforce?
Go to email alerts and click on the column email template name to order the email templates and then you can search for you specific template. Then click on the email alert description to see which Wf rule is using the template.
How do I query all email templates in Salesforce?
Go to Setup-> search 'template' -> choose 'Classic Email Templates'-> click on 'New Template' button. Select Visualforce option for 'type of email template'. Enter template name, keep the other defaults. For this example, we use 'Test Account Alert Email'.
How many email templates can you have in Salesforce?
In Salesforce Classic, you can create four different types of email templates: text, HTML with Classic Letterhead, custom, and Visualforce. All of these email templates can include text, merge fields, and attached files.
How do I manage email templates in Salesforce?
To edit or delete a template, click Edit or Del next to the template name in the list. Click New Template to create any type of Classic email template. If you have the “Manage Public Classic Email Templates” permission, you can click [Change] next to the Author field to select a different author.
How do I view email templates in Salesforce lightning?
How to Enable Lightning Email TemplatesGo to Setup and search for Lightning Email Templates.Switch on Folders and Enhanced Sharing (see screenshot below).
How do I mass delete email templates in Salesforce?
In your Salesforce organization, click on the App Launcher icon.In the pop-up search box, enter email template and select Email Templates.Click on the name of the template that you would like to delete.In the top, right corner of the template selected, click on Delete.More items...
How do I create a mass email template in Salesforce?
Click New Email Template.Enter the template's name.Add a subject. ... If you want, select an item from the Related Entity Type dropdown list. ... If you want, select a letterhead from the Enhanced Letterhead dropdown list.Click Save.Click Edit.In the HTML Value field, compose the email to use as your template.More items...
How do I change my email template in Salesforce?
Customize the Email Address Change TemplateFrom Setup, enter All Experiences in the Quick Find box, and select All Experiences. ... Select Administration, and then select Emails.Under Email Templates, click. ... Under Email Templates, click. ... Click Save. ... To make customizations, edit the email template.
What are email templates Salesforce?
An email template is a pre-formatted email that you can use to create and send emails quickly. Use email templates in Salesforce to increase productivity and ensure consistent messaging.
Where are Salesforce email templates stored?
Classic templates are stored under the Content tab in the My Templates folder. Note All templates that created in your Enterprise administrator account are available to your Lock & Publish channel members in their Global Templates folder.
How do I manage email templates in Salesforce lightning?
From Setup, enter Permission Sets in the Quick Find box. Then, select Permission Sets.Click one of the standard permission sets, and click System Permissions.Click Edit, select Manage Public Lightning Email Templates, and click Save.
How do I view a template in Salesforce?
View or Modify a TemplateFrom the content library, select the template you want to modify.To edit the template, click Edit and drag blocks.To change existing content areas, hover over the content area, click down arrow, and select Edit.When finished editing the template, click Save.
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How many emails can you send in Salesforce?
Salesforce still limits emails to 5,000 emails per day and there are file size limitations on attachments. To get past these limitations, you can use MassMailer. Not only does MassMailer alleviate Salesforce email limits, but it also works with Salesforce templates and provides built-in email tracking features.
How to track emails sent through Salesforce?
Under “Setup,” go to “Activity Settings.”. Click on “Enable Email Tracking.”. Submit the information: from then on, you’ll be able to view the email tracking for all emails sent through Salesforce. In the Lightning Experience, email tracking information will be seen under the activity timeline.
How to send mass email in Salesforce?
Sending Mass Emails in Salesforce Lightning Experience 1 Create a contact or lead list or a campaign list. 2 Select the contacts you want to send an email to. 3 Click on “Send List Email” in the upper right corner. 4 Create an email, optionally with an email template. 5 Review the email and send it.
Does Salesforce track emails?
Salesforce has launched a new feature that is intended to provide better tracking for user interactions, such as email opens. Through better data, you can improve your entire marketing and sales campaigns. Here’s how you can start to track emails in Salesforce….
Can you see if an email has been opened in Salesforce?
Now, Salesforce makes it possible to see whether an email has been opened in the Activity Timeline. Next, to any emails that were sent to customers, you’ll see whether the email is unopened or if it was read. You’ll even be able to see when the email was first opened and last opened.
Can you turn off email tracking in Salesforce?
You can also turn off email tracking for specific individuals if necessary. Some customers may not feel comfortable being tracked through Salesforce and may request that the features be turned off. This is done through the Data Protection and Privacy section, with the “Don’t Process” and “Don’t Track” preferences.
