Here’s how: Open Salesforce and at the top of the page click on your name and select “My Settings”. On the left side of the screen, click on “Email”. Then select “My Email to Salesforce”.
- From Setup,in the Quick Find box, enter Email Relays , and select Email Relays.
- Select Create Email Relay.
- Configure these settings. Setting. Description. Host. ...
- Save the page.
- Set up an email domain filter. Important You must set up an email domain filter for email relay to work.
How to configure different email settings in Salesforce?
Configuring Different Email Settings in Salesforce.com Click on setup link as shown above. Now go to Administer=>Email Administration=>Deliverability. Configuring Different Email Settings in Salesforce.com
Does Salesforce use it’s own servers to send email?
Normally Salesforce uses it’s own SMTP servers to send email. But many organizations may want the mails to be routed through their email server rather than using Salesforce servers. Now this may be because of compliance & security reasons or they may not want the recipient’s email server to treat these emails as spoofing forgery
How to increase the deliver ability of the email in Salesforce?
In salesforce.com, we have to different settings to increase the deliver ability of the email. They are Access to Send Email. Bounce Administration. Email Security Compliance. Mass Email. Transport Layer Security (SSL). Follow the steps shown below.
Why should I add an email address to my Salesforce account?
By adding an email address you (or, hopefully, your nominated email address) get BCC’d copies of all the emails that Salesforce sends out including Workflow and Process Builder email alerts, chatter messages and individual emails (not password reset mails or import completion notifications though). What’s the benefit?
What SMTP does Salesforce use?
Select one of these options: Auth Plain— Salesforce uses PLAIN SASL mechanism for SMTP authentication. It's the default choice when you enable SMTP Auth. Auth Login— Salesforce uses LOGIN SASL mechanism for SMTP authentication.
How do email relays work in Salesforce?
When email relay is enabled, all emails sent using Send email or through any process (like APEX, Workflow or process builder) will go through email relay server. Whereas system emails like Reset password, verification code sent from MTA and they will not pass through email relay server.
What is the email domain for Salesforce?
Either Lightning Experience or Salesforce Classic, and owns the domain (mycompany.com), use either Send through Salesforce or Email Relay.
What is email domain filter in Salesforce?
An email domain filter determines whether an email relay is restricted to specific domains. You can create multiple domain filters and set their priority order using the EmailDomainFilter object in the SOAP API. An email domain filter must be set up for email relay to work.
How do I enable email in Salesforce?
To be able to use Email to Salesforce, start by configuring it....Set Up Email to SalesforceFrom your personal settings, enter Email to Salesforce in the Quick Find box, then select My Email to Salesforce.Enter your own email address in My Acceptable Email Addresses . ... Under Email Associations, select options as needed.More items...
What is a relay mail server?
An SMTP relay is a mail server or “MTA” (Message Transfer Agent) that is directed to hand off your message to another mail server that can get your message closer to its intended recipient - the finish line. An SMTP relay service is simply an SMTP relay that is run “in the cloud” rather than your own data center.
Is Salesforce inbox free?
Salesforce Inbox is a productivity tool to integrate Salesforce with emails, such as Outlook and Gmail. It is available with additional cost, except your company already purchased additional products that include Inbox.
How do I whitelist an email domain in Salesforce?
Enable the Email Domain AllowlistFrom Setup, in the Quick Find box, enter User Management Settings , and then select User Management Settings.Turn on Email Domain Allowlist.
Can you email from Salesforce?
Emails from Salesforce It can be sent using Salesforce email servers 'Send Through Salesforce', using gmail or office 365 accounts 'Send through Gmail or Office 365' or using a company SMTP mail server 'Send Email Through Email Relay'.
What is DKIM key in Salesforce?
Use the DKIM (DomainKeys Identified Mail) key feature to let Salesforce sign outbound email sent on your company's behalf. These signatures give recipients confidence that the email was handled in a way that's consistent with your company.
How do I create an SPF record in Salesforce?
To confirm that the SPF for the Salesforce record and Salesforce IPs pass validation checks, use the SPF Query Tool from Kitterman.com.With the tool open, go to the 'Test SPF Record' section.Enter your SPF policy details (not the one shown in the example below) and use an address in your domain.Click Test SPF Record.More items...
How do I stop emails from going to spam in Salesforce?
Tips for Preventing Emails going to SpamCheck your email lists for dormant accounts. ... Use a recognizable sender name and a high-quality subject line. ... Check your email sender reputation. ... Verify your email lists and make it easy to opt-out. ... Avoid potentially “spammy” content.More items...•
How to route emails from Salesforce?
You can route all emails sent from Salesforce through your organization’s email (SMTP) server by configuring a feature called Email Relay. Configuring Email Relay is actually very simple, but if you run into issues it can easily consume a couple of days.
What does email relay mean in Salesforce?
In simple terms “Email Relay” means that any email that needs to go out from your Salesforce Org will be sent through your company’s email (SMTP) Server and not through Salesforce SMTP Servers.
Can developers send emails through Apex?
Developers can send emails through Apex. Users can subscribe to emails for Chatter groups and posts. Salesforce itself can send system emails. For example for password resets, when a sandbox is ready, when sharing rules are recalulated, when weekly data export file ready and so on.
Background
Email is so 2005, and yet traffic volumes are still growing 4% per year. It’s still an important vector for communications but with flaws due to its design heritage.
Compliance BCC Email for help with troubleshooting
The title may sound officious, but Compliance BCC is really handy for troubleshooting.
Authenticate your email: SPF
Sender Policy Framework (SPF) shows that another server (e.g. salesforce.com) has permission to send on behalf of a whole domain (e.g. salesforceben.com) and is much stronger than a verified email address (which only proves that you had access to a single email address for a moment in time).
Tamper-proof: DKIM
After SPF, along came another progression. DomainKeys Identified Mail (DKIM) shows that no one altered your email on route from the sender’s email server, to the recipient’s email server.
DMARC
SPF shows that the sender is valid, DKIM shows that the email hasn’t been interfered with, but what about the rest of the emails that appear to be coming from your domain? Is it a forgery (just like anyone can print a letterhead) or should the email still be considered valid? Domain-based Message Authentication, Reporting and Conformance (DMARC) completes the set and tells the recipient email server what to do..
Testing and Further Reading
You may want to use the DMARC.org’s resources to test your SPF, DKIM and DMARC setup. DNS changes can take up to 48 hours to percolate, so do remember to be patient!
