Slaesforce FAQ

how to connect gmail email to salesforce

by Prof. Adelia Ward Published 2 years ago Updated 2 years ago
image

  1. In your Salesforce dashboard, go to Setup. In the Quick Find field, enter “Gmail” and choose “Gmail Integration and Sync.”
  2. Toggle the “Email and Calendar Accounts” on.
  3. Activate the “Use Enable Enhanced Email with Gmail.”
  4. Activate “Email to Salesforce.”
  5. If necessary, instruct your sales reps to set up the integration in their respective Gmail accounts.

From Salesforce Setup, enter Gmail in the Quick Find box, then select Gmail Integration and Sync. Enable and expand Let users access Salesforce records from Gmail. To let reps relate emails to relevant Salesforce records, enable Enhanced Email with Gmail.

Full Answer

How to integrate your Gmail with Salesforce?

  • Click and select Setup.
  • In the Quick Find box, enter Gmail , then select Gmail Integration and Sync.
  • Turn on the Gmail integration.
  • To let reps relate emails they are composing to Salesforce records, expand the Gmail integration settings and turn on Use Enhanced Email with Gmail.

Does Salesforce integrate with Gmail?

Salesforce's Chrome plugin lets SMB's to quickly and easily integrate with Gmail, reducing the back and forth between their email clients and CRM systems. The Google plugin also allows for Salesforce integration with G-Suite.

Can I Sync my Salesforce contacts with Gmail?

  • To do so, compose a new mail and attach the converted vCard to the email
  • Send this mail to the email account configured with your iPhone
  • Open this mail on your iPhone and click on the attached Card
  • Select Contacts app to open the file

How do I add Salesforce inbox to Gmail?

  • Click New, name the calendar, select Active, and save the calendar.
  • Click Sharing. Add the public groups, roles, or people you want to share the calendar with.
  • In Calendar Access, specify the way you want to share the calendar. Hide Details.

image

How do I connect my Gmail account to Salesforce?

To activate Gmail to Salesforce:From Setup, enter Email to Salesforce in the Quick Find box, then select Email to Salesforce. ... From Setup, enter Google Apps Settings in the Quick Find box, then select Google Apps Settings. ... Set a Google Apps Administrative Contact and Google Apps Domain, then save your changes.

How do I connect my email to Salesforce?

Set Up Email to SalesforceFrom your personal settings, enter Email to Salesforce in the Quick Find box, then select My Email to Salesforce.Enter your own email address in My Acceptable Email Addresses . ... Under Email Associations, select options as needed.More items...

How do I install Gmail plugin for Salesforce?

In the Chrome Web Store, enter Salesforce in the Search box, then select the Salesforce extension. Click Add to Chrome and confirm Add extension to add it to your Gmail account. After adding the extension to Chrome and navigating to Gmail, enter your Salesforce credentials in the new integration pane.

How do I enable lightning for Gmail in Salesforce?

Salesforce Lightning for GmailGo to Lightning for Gmail and Sync Settings.Enable Lightning for Gmail.Add Salesforce Lightning for Gmail Google Chrome extension.Open Gmail in Google Chrome browser.Click Log In to Salesforce.More items...•

How do I enable email services in Salesforce?

Required Editions and User PermissionsFrom Setup, enter Email Services in the Quick Find box, then select Email Services.Click New Email Service, or click Edit to change an existing email service.Specify the name of the email service.Choose the Apex class you want this email service to use to process messages.More items...

How do I connect my Salesforce account?

In your Salesforce browser window, enter the phrase in the Two-Word Phrase field. Click Connect. In the Salesforce Authenticator app on your mobile device, you see details about the account you're connecting. To complete the account connection, tap Connect in the app.

Does Salesforce integrate with Google?

Salesforce Connector for G Suite - Google Workspace Marketplace. Integrate your Gmail, Google Calendar and Salesforce.com CRM in one easy step with virtually nothing to install. Now with full mobile support for the Gmail app on iOS and Android!

What is a Salesforce connector?

Salesforce connector is Gainsight's premium tool which enables Salesforce Customer Relationship Management (CRM) users to connect to Gainsight. Once Salesforce CRM is connected with Gainsight, users can sync their SFDC data with Gainsight. You can sync data from any SFDC object to Gainsight Standard or Custom objects.

What are Gmail extensions?

A Gmail extension is a Google Chrome extension that directly impacts the layout/function of your Gmail dashboard/account. You can find many of the available extensions in the Chrome web store as you just saw. Others are only available through the website of the company that creates the app.

How does the Gmail integration work with Salesforce?

Gmail™ in Salesforce: Lets you add emails to Salesforce records. It lets you assign email sent from your Gmail account as activities on Leads, Contacts, Opportunities, and other records that support Activity history.

What is lightning Gmail?

Lightning for Gmail is a free, native (read: out-of-the-box) application that allows any Salesforce users (on Classic or on Lightning) to synchronize their Google G Suite Gmail inbox with Salesforce CRM.

What is lightning Sync in Salesforce?

Lightning Sync is designed to sync contacts and events simply and securely between Salesforce and your Microsoft or Google email service. Learn about how that design impacts how data flow between systems and the configurations requirements you must meet to setup the product.

How to Integrate Gmail with Salesforce (Use Case Example Included)

Ask any sales rep what the biggest time drain is in their workday and the answer will be the same. Surprise, it’s emails! OK, it’s not that surprising, but the actual extent of it might catch you off guard. It’s estimated that 28 percent of their day is spent between emails and Salesforce.

Business Use Case Example

Josh is emailing a group of prospective clients and wants to add everyone in the thread to Salesforce. Below, you can see that the extension picks up the addresses.

Troubleshooting and potential problems that can arise

The most common problem usually arises while logging in. Let’s suppose we have to log in to Salesforce via Sandbox. By default, the extension only allows you to log in to production. To fix this, go to the options page of the Salesforce extension by right-clicking on the Salesforce icon.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9