Slaesforce FAQ

how to connect pardot campaign to salesforce campaign

by Hanna Cartwright DDS Published 3 years ago Updated 2 years ago
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Set up Pardot Connected Campaigns (in 5 Steps)

  • Click the Pardot Settings tab and select Connectors.
  • Click to edit the Salesforce connector, and select the Campaigns tab across the top.
  • Scroll to Connect Campaigns, as shown below:

Open the Connected Campaigns page.
  1. In Pardot, open Settings and click Edit. Scroll to Connected Campaigns.
  2. In the Lightning app, click the Pardot Settings tab and then select Connectors. Click. to edit the Salesforce connector, and select the Campaigns tab.

Full Answer

How do I send a Pardot list to a Salesforce campaign?

Select the Sending tab in your Pardot list email. Scroll all the way down until you see a section called Completion Actions, and click the checkboxes next to each completion action. Pick the first dropdown next to each Completion Action and choose “Add to Salesforce Campaign”.

How do I connect a Pardot campaign to a CRM campaign?

If you have Pardot campaigns that are not connected through using the spreadsheet you can also do this manually. As you will notice on the image above, if you click on the cog next to a campaign you have the option to “connect to CRM campaign”.

How do I add a campaign to a Salesforce campaign?

Pick the first dropdown next to each Completion Action and choose “Add to Salesforce Campaign”. After you select “Add to Salesforce Campaign,” a new dropdown should appear.Find the Salesforce campaign you created in step 1 (have I mentioned enough how helpful good naming conventions are for easily locating your campaign?).

How do I create member statuses in Pardot list email?

You won’t be able to populate the Salesforce campaign for the Pardot list email without it. Scroll down to and select Advanced Setup, then select Edit. Once there, you should be able to create new Member Status Values. Create and save the following statuses: Opened, Clicked and Unsubscribed.

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How do I use Pardot campaigns in Salesforce?

21:5640:35How To Use Salesforce Campaigns in Pardot - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd the leads in the contacts that interact with it when you add leads or contacts to a campaignMoreAnd the leads in the contacts that interact with it when you add leads or contacts to a campaign they'll appear as a campaign member on the campaign.

How do I enable connected campaigns in Salesforce?

0:308:45How to Set Up Connected Campaigns | Pardot - YouTubeYouTubeStart of suggested clipEnd of suggested clipThree use salesforce to manage all campaigns four enable pardot asset reporting onMoreThree use salesforce to manage all campaigns four enable pardot asset reporting on salesforcecampaignobject. And five notify users in the first step we will need to enable connected campaign and

What is the difference between a Pardot campaign and a Salesforce campaign?

A Pardot campaign is the first Pardot marketing campaign that the prospect interacted with, similar to a source field. A Salesforce campaign functions more as a multi-touch campaign. Prospects can be on many Salesforce campaigns at once with different statuses in each.

What is Pardot connected campaigns?

Connected Campaigns enable marketers to connect Pardot Campaigns and Salesforce Campaigns, putting an end to standalone, disjointed campaigns in each system. Once completed, new Salesforce Campaigns will be automatically connected and synced to Pardot.

How do Salesforce and Pardot work together?

The Salesforce connector creates a link between the two platforms, so that you can sync newly created prospects, contacts, and leads between Pardot and Salesforce. Once the connector is enabled, Pardot queries Salesforce every 2-4 minutes looking for records that have been updated since the last sync.

How do I make an active campaign in Pardot?

You can use Pardot campaigns for reporting....Creating a new CampaignClick on Marketing | Campaigns.Then click on the + Add Campaign button, as shown in the following screenshot: Add a Campaign.The next step is to enter few details, as mentioned below. ... Once you are done, click on the Save button.

Is Pardot part of Salesforce?

Yes, Pardot is owned by Salesforce. Salesforce acquired Pardot in 2013 as part of the $2.5B ExactTarget acquisition, now Salesforce Marketing Cloud (Pardot had been purchased by ExactTarget the previous year).

How do I use Salesforce campaign?

To create a Salesforce Campaign, click on the Campaigns tab. On the right, click New. However, if you don't have permission to do this, you need the Marketing User checkbox set to True. You find this feature on the User record.

How do I add a campaign influence in Salesforce?

Setting up Campaign InfluenceFrom Setup, enter Campaign Influence in the Quick Find box, then select Campaign Influence Settings.Select Enabled .In the Campaign Influence Time Frame field, optionally specify the maximum number of days between the campaign first associated date and the opportunity created date.More items...

What are two benefits of using the connected campaigns functionality?

Why? Configuring Connected Campaigns in Salesforce and Pardot unlocks key marketing reporting benefits.Ability to get a more complete Marketing Campaign Attribution.Pardot KPIs, Form Conversions, etc. ... Enables the B2BMA Dashboard's Marketing Analytics to become meaningful.Unique reporting for Pardot Business Units.

How do I enable Pardot lightning?

Make the Pardot Lightning app visible to profiles.From Salesforce Setup, in the Quick Find box, enter App Manager , and then select App Manager.Find the Pardot app with the App Type Lightning , and then edit it.Click User Profiles, and then select all profiles that need access to the app.

How do I add Pardot tracking code to my website?

In Pardot, navigate to the campaign you want to track. Click View Tracking Code. Copy the code. In your web page HTML, paste the campaign tracking code before the close body tag ( ).

Why integrate Salesforce with Pardot?

There are several reasons you should integrate your Salesforce campaigns with Pardot list emails: First, it encourages information flow between platforms so they don’t become siloed, preventing duplicate or unlinked data that paints a more robust picture of a prospect.

How to create a status in Salesforce?

Scroll down to and select Advanced Setup, then select Edit. Once there, you should be able to create new Member Status Values. Create and save the following statuses: Opened, Clicked and Unsubscribed. You will need these later for your list email. This is the piece that allows Salesforce and Pardot to “talk” and track those engagement actions in the Pardot list email.

Can you keep sender list in Salesforce?

Thanks to the lovely suppression list we just created using the Salesforce campaign integration we setup, we can keep our sender list the same as our previous event promotion – but only target customers who did not click through.

Can you segment an email based on actions?

If they opened the list email, clicked a link in the email or unsubscribed, you can create segmentation for it!

Make Salesforce control all Campaigns

Once you are finished with Campaign Alignment (matching up all your Pardot Campaigns to Salesforce Campaigns) it is time to make the big change – you’re going to make Salesforce control all Campaigns. Pardot is no longer able to manage them.

Cool Engagement Metrics for Contacts and Leads

Is your sales team looking at a Contact or Lead in Salesforce, and want to see what they did?

More reporting for Salesforce Campaigns

But back in the beginning I promised you some new things for the Salesforce Campaign page layouts, and this is where your hard work with Campaign Alignment pays off.

Need help setting all of Pardot Connected Campaigns up in Salesforce?

There is an overwhelming amount of things to set up to use Pardot Connected Campaigns correctly. Do you need help?

How to edit page in Salesforce?

So visit one of your newly connected Salesforce campaigns, click on the cog on the top right of the screen, and then click ‘edit page’.

Can you move emails between campaigns?

If you switch the feature on, you won’t be able to move your files, forms, email templates etc between campaigns. So do this first!

Can you manually do Pardot campaigns?

If you have Pardot campaigns that are not connected through using the spreadsheet you can also do this manually.

Do you need to align Pardot with Salesforce?

Now for the interesting bit! You now need to align all of your Pardot Campaigns with Salesforce Campaigns. The first place to start is with those Pardot Campaigns that already have a Salesforce Campaign to align with.

Can you connect two Pardot campaigns to one Salesforce campaign?

I found we had a couple of Pardot campaigns which overlapped and I wanted to report on together in Salesforce. You can’t connect two Pardot campaigns to one Salesforce campaign so these will need to be merged.

Do you need Salesforce to connect to Pardot?

You are going to need Salesforce campaigns for each of the Pardot campaigns you wish to connect, so it’s worth checking that you have Salesforce Campaigns to connect with each Pardot campaign (and if you don’t, create them because this will make step 3 much easier).

Is Salesforce the central place to manage campaigns?

Salesforce is now the central place to manage your campaigns!

What is Salesforce campaign?

Salesforce campaigns allow you to track ROI on marketing initiatives and the campaign object can be customized to accommodate custom data points that are meaningful to your business. My preference is for the campaign type to match up to your lead source menu as much as possible so that it shows how your campaign corresponds to a marketing channel. For example, your campaign might be called Tradeshow XYZand the campaign type would be Tradeshow. Other custom campaign fields like campaign partner, campaign industry or campaign target audience, will help you track efficacy based on data you want to categorize.

What is the campaign member in Salesforce?

When they get added, salesforce calls them a ‘campaign member’ and records the day that they are added. This is called the ‘member first associated date ’. All campaign members, lead or contact, are recorded in the salesforce campaign member table behind the scenes. Use the campaign member status of “responded” to signify that the person responded positively to your campaign and recognize influence.

How to customize campaign fields?

To customize campaign fields, visit Setup > Customize > Campaigns > Custom Fields, and edit the fields there or add new ones. Important Note: Do this step before creating a bunch of campaigns.

Why track influence in salesforce?

The reason I prefer to track marketing influence in salesforce.com campaigns is because they allow for multi-touch attribution. We all know that the marketing funnel is long and multi-touch. The best way to evaluate your marketing campaigns is to track everything that happens in the lifetime of a lead. Multiple campaigns can be added to the same lead or contact in salesforce.com in order to make this possible. (more on multi-touch attribution some other day — at least this gets you ready for it)

Can you use completion action in Salesforce?

If you are assigning prospects to salesforce right away when a form gets filled out, then you can use a completion action to put people in salesforce campaigns.

Should contacts be added to an opportunity?

Contacts should always be added to an opportunity as a contact role for the ideal campaign influence measurement.

Can you change labels on campaign response types?

In advanced setup you could change the labels on campaign response types if you wanted.

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