1) As an admin user in your Salesforce org, create a custom report type 'Engagement Metrics on List Emails' as seen on https://help.salesforce.com/articleView?id=000312405&type=1&mode=1 2) Create custom report and save to public folder 3) Run report and confirm stats populate
Full Answer
What does a Salesforce admins do?
Admins are responsible for setting up Salesforce for their organizations and making sure it runs smoothly. Admins have special permissions. For example, they can add user accounts and specify what people can see and do in Salesforce.
What are user permissions in Salesforce?
User Permissions User permissions specify what tasks users can perform and what features users can access. For example, users with the “View Setup and Configuration” permission can view Setup pages, and users with the “API Enabled” permission can access any Salesforce API.
Why can’t I edit the access level in Salesforce?
You may not be able to edit the Access level if salesforce.com has restricted your organization’s ability to change this setting. No access: Prevents all outbound email to and from users.
Where do I find permissions in Microsoft Dynamics CRM?
In the original profile user interface, user permissions are listed under Administrative Permissions and General User Permissions. To view permissions and their descriptions, from Setup, enter Permission Sets in the Quick Find box, then select Permission Sets, then select or create a permission set.
How do I change the sender email in Salesforce?
To do so:Log in to Salesforce and navigate to Setup. ... Click Add, then enter Simpplr in the Display Name field. ... Click Save. ... Once an email address is added, go back to Simpplr and navigate to Manage application > Setup > Email. ... The newly added email address will receive a confirmation email from Salesforce.
How do I set email permissions in Salesforce?
From Setup, enter Permission Sets in the Quick Find box, and select Permission Sets.Click one of the standard permission sets.Scroll to the Systems section and click System Permissions.On the System Permissions page, click Edit.Select Allow sending of List Emails , and click Save.
How do I change the administrator in Salesforce?
Create a new System Administrator User In Salesforce Classic and Lightning Experience:Go to: ... Click New User then enter your new User details.In the 'User License' field, select Salesforce.In the 'Profile' field, select System Administrator.Select Generate new password and notify user immediately.Click Save.More items...
Who can see the emails in Salesforce?
Hoewever by default all emails are private and cannot be read by other ones in Salesforce. Moreover, when you CC a colleague in one of those emails, they are not even visible to the sender anymore without the permission of the colleague in CC.
How do I provide permission to send an email to a user in Salesforce?
Required Editions and User Permissions Click Edit next to the Partner or Customer user profile. Scroll down to General User Permissions and select Send Email. Save your changes.
How do I manage email templates in Salesforce lightning?
From Setup, enter Permission Sets in the Quick Find box. Then, select Permission Sets.Click one of the standard permission sets, and click System Permissions.Click Edit, select Manage Public Lightning Email Templates, and click Save.
How many system admins can you have in Salesforce?
1 Answer. Show activity on this post. You can set everyone as administrator, if you want to, and you can create as many active users as you have licenses (Setup > Company Profile > Company Information).
How do I remove an administrator from Salesforce?
Deactivate the Legacy Administrator UserSetup > Type “user” in the search box. The Users are located at Setup > Users > Users.Click on User and edit the old System Administrator and deactivate the user.
Can we edit system administrator profile in Salesforce?
You aren't able to make changes to standard profiles, but what you can do is clone the profile, by clicking the 'Clone' button and then call it whatever you want. If you are the System Administrator, just change your profile to the new cloned system admin profile! This should do it for you! Best of luck!
How do I enable email lists in Salesforce?
From Setup, enter Permission Sets in the Quick Find box, and select Permission Sets.Click one of the standard permission sets.Scroll to the Systems section and click System Permissions.On the System Permissions page, click Edit.Select Allow sending of List Emails , and click Save.
Can I see emails sent from Salesforce?
To find the email in Past Activity, click the Activity tab. To open the email's task record, where you can view the message and related details, click the email link. And if you use Automatic BCC, you can find the sent email in your inbox.
What is email author in Salesforce?
If you're using Salesforce Classic, use Email Author to email your contacts, leads, person accounts, and coworkers directly from account, contact, lead, opportunity, case, campaign, or custom object pages. Several options for using email, such as organization-wide email address, are set up by an admin for users.