Slaesforce FAQ

how to convince old people to use salesforce

by Donnie Spencer PhD Published 2 years ago Updated 2 years ago
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How to become a Salesforce consultant?

You really should start with the basics in Trailhead. For example with the Sales Cloud Basics and the Salesforce Platform Basics trails. I knew it was critical to get certified as a Salesforce Administrator in order to achieve my goal to become a Salesforce Consultant.

Is there a job for me in Salesforce?

Whilst you may face some obstacles, the Salesforce ecosystem is growing, with more and more jobs being created. With the right skills, experience and enthusiasm, there will be a job for you. As for me, I’m very thankful that I found an employer who was primarily sold on my enthusiasm and believed in me.

Is trailhead enough to pass the Salesforce Administrator exam?

But Trailhead alone isn’t enough to pass the Salesforce Administrator exam; you need to know a (seemingly) absurd level of detail about Salesforce functionality. For this I used Focus on Force. I recommend purchasing the exam guide and the practice exams pack; together they cost just shy of $40 and are well worth it.

Why should I get certified as a Salesforce administrator?

I knew it was critical to get certified as a Salesforce Administrator in order to achieve my goal to become a Salesforce Consultant. Not only would it demonstrate my skills and knowledge, getting certified in my own time would show how passionate and enthusiastic I was.

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How do I convince someone to use Salesforce?

How to Convince Salespeople to Use SalesforceSell it to salespeople. Make sure you use the right kind of framing for your team so that they can get a lot out of the software. ... Make sure that people on all levels buy into the software. ... Show real-time return on investment.

How can you encourage reps to use Salesforce?

6 Tips for Encouraging Your Sales Team to Start Using CRMShow your Sales team the benefits of CRM. ... Include your Sales team in the CRM Selection Process. ... Commit to ongoing training. ... Share success stories. ... Offer incentives to salespeople as they get started with CRM. ... Don't Be Shy About Compelling the Team to Use the Tool.

Why do people still use Salesforce?

With a single software, you can produce services, understand your consumers, market, use collaborative tools, and develop apps. These traits make Salesforce the #1 CRM platform in the world. One of the most important aspects of CRM is that it helps retain your customers and build a better relationship with them.

What do people hate about Salesforce?

Account Executives tend to hate Salesforce “because it makes their job harder and more onerous – to such an extent that they continue to bolt on their own solutions than use a business solution.” In a nutshell, they tend to believe and tell themselves that it's easier to not use Salesforce than it is to integrate it ...

How do you motivate people in CRM?

In order to ensure your money isn't wasted on a sophisticated CRM solution, use these tips to encourage and motivate your employees:Don't surprise them. It's never a good idea to spring something on your employees. ... Provide training. ... Explain the benefits. ... Consider mobile usage. ... Make it a competition. ... Ask for feedback.

How do you convince salespeople to use CRM?

Stop Telling, Start Showing. It's one thing to tell salespeople that they'll benefit from using the CRM. ... Incentivize the Behavior. We're all creatures of habit. ... Consider a Team-Based Incentive. ... Let the Sales Team Help Make the Decision. ... Build Productive Habits from the Start. ... Make CRM Best Practices a Recurring Theme.

Will Salesforce retire classic?

All Salesforce Classic users will be automatically moved to Lightning experience on January 7, 2020. You will still be able to switch back to Classic, but it is a signal for all companies to hurry up with Salesforce Lightning migration.

Why do people love Salesforce so much?

One of the reasons that Salesforce is so popular is that it is packed with features like no other CRM software; features such as contact management, workflow creation, task management, opportunity tracking, collaboration tools, customer engagement tools, analytics and an intuitive, mobile-ready dashboard.

Why is Salesforce so great?

VISION AND EXECUTION. With a complete long term vision and its high capability to execute, Salesforce CRM Software claims the highest position in the Customer Relationship Management software market. The ability to execute this vision on ground has helped Salesforce reach the top.

Why is Salesforce terrible?

The main drawback of Salesforce is its confusing pricing, which can quickly get expensive. We would have preferred simpler more transparent pricing like some of its competitors offer. Also, while Salesforce is generally easy to use, there is also somewhat of a learning curve to get the most out of it.

Why do developers hate Salesforce?

Developers have reasons to be dissatisfied. One reason is technological limitations. Salesforce did not work well with source control for a long time, deployments have been ridiculously complicated, and logging and debugging still has a long way to go. Developers love these things.

Why Do sales reps hate CRM?

CRM doesn't really help customers and sales reps communicate easily, nor does it provide prospects with an innovative or quick way to gain more insight about the vendor's products. The only people really benefiting from CRM are managers (and even then, CRM still falls short).

Is Salesforce study material free?

Salesforce study materials are mostly free (!) but it’s worth paying for things like Focus on Force if you’re serious about achieving your goals. I also invested a significant amount of my time, approximately 2 hours a day, for 3 months in a row.

Is Trailhead enough to pass Salesforce?

But Trailhead alone isn’t enough to pass the Salesforce Administrator exam; you need to know a (seemingly) absurd level of detail about Salesforce functionality. For this I used Focus on Force. I recommend purchasing the exam guide and the practice exams pack; together they cost just shy of $40 and are well worth it.

What is Salesforce Adoption?

Salesforce adoption measures the extent to which users have incorporated Salesforce into their day-to-day tasks. User adoption indicates how well the Salesforce Admin (and development teams) have configured and customized Salesforce to fit the organization’s unique needs.

Why is Salesforce Adoption Important?

The introduction painted a picture of failed Salesforce ROI. Aside from avoiding poor user adoption, why should your company focus on improving its adoption rate?

How is Salesforce Adoption Calculated?

Salesforce adoption can be measured using Salesforce dashboards. You have the choice to use the pre-built dashboards from the AppExchange package (and customize to your needs), or create your own .

Why does Salesforce Adoption Fail?

New implementations of Salesforce are especially vulnerable to poor user adoption – that is, when an organization first rolls Salesforce out to its users.

How do I Improve Adoption in Salesforce? Salesforce Adoption Strategies

Salesforce adoption strategies are the steps you take to promote user adoption. This would include steps when designing solutions, user onboarding tactics, the tracking in place, and coming full circle, to optimization.

Salesforce Adoption for Sales Teams

Out of all teams in an organization, sales teams come up time and time again in the adoption conversation. Why?

Summary

Never forget how important Salesforce user adoption is. You should keep the “three inseparable principles” to hand throughout your Salesforce career.

I Just Wanted To Say THANK YOU to this community, I've been making Salesforce Development Tutorial Videos for over a year now and the support here has been unbelievable

Hey guys, I'm Matt Gerry, the guy who makes all the Coding With The Force Salesforce Development videos and I just wanted to say thank you to all the incredible people in this community and the enormous amount of support I've received over the last year while making over 60 development tutorial videos for the Salesforce platform.

Unlimited number of Report Subscriptions

Like many of you, we had a problem with the limit of Report Subscriptions in Salesforce and we didn't find any solution that allowed to have unlimited subscriptions with conditional alerts.

Salesforce Developer

How on earth does on locate a solid Salesforce Developer, and how much does one need to pay?

Best exam guide

I was trying to find a recent post with this info rather than post myself, but couldn't find one that fit. I've been reading this sub, and seen all of the love FoF gets, so I bought the Admin bundle. Then I came across https://www.reddit.com/r/salesforce/comments/piolfu/focus_on_force/ where people say FoF isn't good for the new exam.

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The Big Brother Effect

The Do as I Say, Not as I Do Effect

  • One of the greatest barriers to complete Salesforce.com utilization is that often managers and executives expect the sales people to use Salesforce.com, but they won’t take the time to learn it for themselves. It’s the classic “take this medicine, it’s good for you, but I am fine” syndrome. This approach has always seemed to us, extremely foolhardy...
See more on salesforcetraining.com

The Salesperson-Technology Paradox

  • Listen, we get it. Salesforce.com is not straightforward. For all it’s brilliance, at the end of the day, it is still cloud based technology, that if, not set up properly, will be very confusing to sales people. Sales people want one thing that Salesforce.com (in it’s initial acquisition state) does not provide – simplicity. When you first initialize Salesforce.com, it comes loaded, with everything turned on…
See more on salesforcetraining.com

How It All Started

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I was living in Gouda (you know, like the cheese?!) and I was quite unhappy and dissatisfied with my work as an IT consultant (non-Salesforce related). I was having drinks with a neighbour and after venting some of my frustrations, he suggested I try a new career in Salesforce. I had been working in IT for 20 years, so I knew ab…
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How I Became Passionate About Salesforce

  • The next day I created a Trailhead Account and my journey began. I was surprised by how fun and engaging the learning platform was. The content was well written, accessible and funny, while the gamification (scoring points and collecting badges) compelled me to keep learning. Trailhead gave me a detailed insight into the Salesforce platform, it’s features and it’s beautiful, intuitive in…
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How to Become A Salesforce Consultant

  • To achieve my goal of being a Salesforce Consultant I needed to skill up, get certified and find a job. No small feat. Here’s how I did it.
See more on salesforceben.com

Overcoming Obstacles

  • I was met with several obstacles when it came to finding employment as a Salesforce Consultant. Don’t be put off!
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Summary

  • It might seem like a lot of hard work and effort, but pursuing your dream career is always worth it. Whilst you may face some obstacles, the Salesforce ecosystem is growing, with more and more jobs being created. With the right skills, experience and enthusiasm, there will be a job for you. As for me, I’m very thankful that I found an employer who was primarily sold on my enthusiasm an…
See more on salesforceben.com

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